Daily Archives: Jun 2, 2013

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Star Alliance has not yet officially announced the joining date of the EVA Air to the alliance, but EVA’s inflight magazine for June has it for 18th of this month. EVA Air and Star Alliance signed an agreement on 2012 that the airline would join the alliance on 2nd quarter of 2013.

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This would mean that starting on 18th of June the Star Alliance wide Silver and Gold benefits would apply on EVA flights as well and EVA’s frequent fliers would receive the same benefits on other Star Alliance airlines. [click to continue…]

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IHG Rewards Club has a new one time bonus offer of 1000 points for one stay in Canada after registering this promotion.

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Like with the similar offer in 2012, this offer won’t show up in “My Offer Status” online, but it will post with the stay. Although they have a new promotion code for this offer in 2013, you cannot register for it if you participated to the same offer in 2012. [click to continue…]

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This is a new Sunday series called Compensation Clinic. You can drop me an email about what problems you have encountered during your travels (hotels, airlines, car rentals etc.), how you gave feedback (complained) and what the problem resolution was. I will publish the best ones in the coming weeks.

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Let’s open the Clinic with one of my recent stays at a Ritz-Carlton property. Now, you would expect that if you choose to stay at a Ritz-Carlton that you would be in for a smooth ride?

Wrong! My example below illustrates. [click to continue…]