Daily Archives: Jul 7, 2013

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SPG’s Four Points brand is offering award tokens at check in for stays on Monday to Thursday nights that can be exchanges for one of the four predefined perks that can vary from Buy One Get One Free beer to a complimentary specialty coffee.

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You don’t have to use the token at the time of stay and you can use it at any of the participating Four Points hotel by September 30, 2013. These tokens are offered between June 15 and September 15, 2013. You can access SPG’s website for this offer here. [click to continue...]

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A LoyaltyLobby reader sent me a cautionary tale about an unticketed Aeroplan reservation that resulted in the passenger buying a paid ticket at the time of check-n due to Aeroplan’s failure to have the reservation ticketed.

aeroplan-compensation-clinic

You can send me emails about troubles you have had with airlines & hotels and compensation offered/accepted. I will post the best ones in the coming weeks. [click to continue...]