Daily Archives: Jul 10, 2013

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LoyaltyLobby reader forwarded me an email that he had received from Delta about complimentary Club Carlson Gold status and 1000 Bonus SkyMiles after one stay between July 29 and September 30, 2013.

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The offer also includes a fast track offer to keep the status until February 28, 2015, for having three stays between July 29 and December 15, 2013. The introductory Club Carlson Gold status will otherwise expire on Feb 28, 2014. [click to continue…]

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Frontline airline employees used to be well empowered and good at fixing things using the rather complicated terminals and long DOS/Unix type command line queries. To make things “easier”, airlines have introduced graphical front end systems trying to dumb the process down and making it easier for them to outsource the check in process for contractors.

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I came across this couple of weeks ago, when I was flying on United issued award ticket from Glasgow to Kokkola and had three transits along the way in Düsseldorf, Oslo and Stockholm. You can read more about this award ticket success here. [click to continue…]