Viva Starwood & Caesars! Starwood SPG & Caesars Total Rewards Hook-up

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Starwood Hotels & Resorts SPG and Caesars Entertainment Total Rewards have just unveiled their new partnership that takes effect on January 9, 2014.

spg-caesars

SPG members can earn Starpoints for stays at participating Caesars locations and use their Starpoints for award stays as well.

Total Rewards members will receive Rewards & Tier Credits for stays at all Starwood properties and can use their Rewards Credits for complimentary stays as well.

You must link your SPG and Total Rewards accounts to take advantage of this partnerships. Total Rewards members must quote their SPG number when staying at Starwood properties and SPG members must use their Total Rewards number for stays at participating Caesars properties.

You can access SPG’s web page for this offer here and Caesars Total Rewards web page for this partnership here. You can link your accounts at either SPG or Total Rewards website.

Benefits for SPG members:

You earn 2 Starpoints pr eligible USD charged for hospitality chargs at participating Caesars properties in addition to the Total Rewards points.

Starwood Gold or Platinum members don’t receive status on Total Rewards program based on their SPG one.

Note that:

-You cannot participate to this program if you have airline autodeposit set up

– You can earn maximum of 100,000 Starpoints per year from Total Rewards partnership

– You can only earn NIGHTS (not stays) from your stays at Caesars

– Nights that you earn from Caesars only count towards meeting the minimum Gold or Platinum requirement

– Caesar stays don’t count towards the lifetime Gold or Platinum status requirement

Benefits for Total Rewards Members:

caesars-total-rewards

Total Rewards Platinum, Diamond and Seven Stars members can earn up to 2,500 tier credits from SPG stays yearly (100 tier credits per stay) and also earn 1 Rewards Credit per eligible USD for Starwood stays. These Tier and Rewards Credits are in addition to the Starpoints that the guest earns under their SPG account.

Total Rewards Seven Stars member will receive complimentary SPG Gold status for the duration of his/her Seven Starts status period.

Participating Caesars Properties:

Bally’s Atlantic City, NJ

Bally’s Las Vegas, NV

Caesars Atlantic City, NJ

Caesars Palace Las Vegas, NV

Flamingo Las Vegas, NV

Harrah’s Atlantic City, NJ

Harrah’s Lake Tahoe, NV

Harrah’s Las Vegas, NV

Harrah’s New Orleans, LA

Harrah’s Reno, NV

Harvey’s Lake Tahoe, NV

Nobu Hotel at Caesars Palace, NV

Paris Las Vegas, NV

Planet Hollywood Las Vegas, NV

The Quad Las Vegas, NV

Rio Las Vegas, NV

Showboat Atlantic City, NJ

Conclusion

Hyatt’s partnership with MGM offers Mlife status for Hyatt Gold Passport elite members and vice versa (read more about this partnership here).

Caesars Total Rewards Seven Stars members receive only SPG Golf and SPG Gold/Platinum members don’t receive any elite level benefits for staying at Caesars properties.

I find amusing that I can again earn Starpoints and night credits for stays at Planet Hollywood, but now without any SPG elite level benefits. Doesn’t sound too enticing.

I don’t like the fact that you can only earn NIGHTS for Caesars stays, they only count towards the minimum Gold or Platinum qualification requirement and that these don’t count towards lifetime Gold or Platinum status either. All the relevant (negative) information for SPG members were hidden on the terms and conditions that most never read.

We must wait few days to find out the number of Starpoints required for award redemptions at Caesars properties, but I expect these to make no sense outside of the busiest periods.

Here are the frequently asked question by SPG:

SPG TOTAL REWARDS MEMBER BENEFITS FAQS

How can I register for SPG-Total Rewards Member Benefits?

If you are an active SPG Member and have an active Total Rewards program account, you may register to participate in SPG-Total Rewards Member Benefits through www.spg.com/caesars or www.TotalRewards.com/SPG. Phone registrations will not be accepted.

When can I register for the SPG-Total Rewards Member Benefits?

Registration for the SPG-Total Rewards Member Benefits begins December 18, 2013.

When will I start receiving benefits after registering for the SPG-Total Rewards Member Benefits?

You will begin receiving benefits you are eligible for 48 hours after you complete the registration process. No benefits will be given prior to January 9, 2014, when the SPG-Total Rewards Member Benefits begin.

Can I opt-out of SPG-Total Rewards Member Benefits at any time?

Yes. SPG Members may opt-out of SPG-Total Rewards Member Benefits at any time by calling the SPG Customer Contact Center.

Who is eligible to register for SPG-Total Rewards Member Benefits?

An active SPG member who has a Total Rewards program account under the same name is eligible to register for SPG-Total Rewards Member Benefits, except for members who (1) have an SPG Employee level account; or (2) registered for the SPG Airline Direct Deposit (ADD) program.

I am currently not a Seven Star Member and do not have Diamond or Platinum status in the Total Rewards program. Can I still register for SPG-Total Rewards Member Benefits?

Yes, as long as you are an active SPG Member and have a Total Rewards program account, you are eligible to register for SPG-Total Rewards Member Benefits unless you (1) have an SPG Employee level account; or (2) are registered for the SPG Airline Direct Deposit (ADD) program.

Does registering for SPG-Total Rewards Member Benefits keep my SPG account from becoming Inactive?

No. Please see the Terms and Conditions of the SPG Program to determine ways that you may keep your SPG account from becoming Inactive.

I tried to register to participate in SPG-Total Rewards Member Benefits through www.spg.com/caesars, but have been unable to complete my registration. What do I do?

If your attempt to register to participate in SPG-Total Rewards Member Benefits through www.spg.com/caesars fails, it is likely because: (1) the name on your SPG Member account does not match the name on your Total Rewards account; or (2) your SPG account is Inactive. Please contact either the SPG Customer Contact Center or Caesars to resolve the problem based on the message you received.

Can I register to participate in SPG-Total Rewards Member Benefits if I have registered to participate in Crossover Rewards?

Yes. At this time, participation in Crossover Rewards does not restrict your ability to participate in SPG-Total Rewards Member Benefits.

If I register for SPG-Total Rewards Member Benefits and have elite status in the SPG Program, will I receive status in the Total Rewards Program?

No. The SPG-Total Rewards Member Benefits do not provide status matching for elite SPG Program members in the Total Rewards Program.

As a Seven Stars Member in the Total Rewards program, do I receive any special benefits in the SPG Program for registering to participate in the SPG-Total Rewards Member Benefits?

Yes. By registering for the SPG-Total Rewards Member Benefits: (1) a Seven Stars Member that is not a Gold Preferred Guest or a Platinum Preferred Guest in the SPG Program at the time of registration will receive Gold Preferred Status in the SPG Program within 2 weeks after registration and will maintain at least Gold Preferred Status for as long as he/she remains both a Seven Stars Member and a participant in the SPG-Total Rewards Member Benefits; and (2) a Seven Stars Member that is a Gold Preferred Guest or a Platinum Preferred Guest in the SPG Program at the time of registration for the SPG-Total Reward Member Benefits will maintain at least Gold Preferred Status in the SPG Program for as long as he/she remains both a Seven Stars Member and a participant in the SPG-Total Rewards Member Benefits.

What should I do if I forgot my Caesars Total Rewards number?

To learn how to retrieve a forgotten Caesars Total Rewards number, please visit here.

Here are the terms and conditions of this program:

SPG TOTAL REWARDS MEMBER BENEFITS TERMS

These terms and conditions (the “SPG-Total Rewards Member Benefits Terms”) govern the receipt of benefits between the SPG® and Total Rewards® (the “SPG-Total Rewards Member Benefits”). By registering for the Member Benefit (a “Participant”) and receiving and redeeming benefits of the SPG-Total Reward Member Benefits including, without limitation, Starpoints® and Rewards Credits, each registrant agrees that he/she has read, understood and accepted these SPG-Total Rewards Member Benefits Terms. Starwood Hotels & Resorts Worldwide, Inc. and Preferred Guest, Inc. (collectively, “Starwood”) and Caesars Entertainment Operating Company, Inc. (“Caesars”) may at any time amend, modify or supplement these SPG-Total Rewards Member Benefits Terms, and continued participation in the SPG-Total Reward Member Benefits will constitute a Participant’s acceptance of any such amendment, modification, or supplementation.

 

  • 1. REGISTERING FOR SPG-TOTAL REWARDS MEMBER BENEFIT.
  • 1.1 Eligibility. Registration for the SPG-Total Reward Member Benefits requires active membership in both the SPG Program and the Total Rewards program and that an individual’s membership accounts in both programs are under the same name. Membership into both programs may be obtained for free at www.spg.com and www.totalrewards.com if an individual is eligible under the respective program terms.
  • 1.2 Limitations on Eligibility. An individual that is registered for the SPG Airline Direct Deposit (ADD) program or that has an SPG Employee level account will not be eligible to register for the SPG-Total Rewards Member Benefit.
  • 1.3 Registration. An individual may register for this SPG-Total Reward Member Benefits through www.spg.com/caesars or www.totalrewards.com/SPGonly. Phone registrations will not be accepted.
  • 1.4 Participating Hotels.
    • 1.4.a. SPG Participating Hotels. For purposes of these SPG-Total Rewards Member Benefits Terms, SPG Participating Hotels has the meaning specified in the SPG Program Terms.
    • 1.4.b. Caesars Participating Hotels. For purposes of these SPG-Total Rewards Member Benefits Terms, Caesars Participating Hotels means the following hotels in the United States:Bally’s Atlantic City, NJ

      Bally’s Las Vegas, NV

      Caesars Atlantic City, NJ

      Caesars Palace Las Vegas, NV

      Flamingo Las Vegas, NV

      Harrah’s Atlantic City, NJ

      Harrah’s Lake Tahoe, NV

      Harrah’s Las Vegas, NV

      Harrah’s New Orleans, LA

      Harrah’s Reno, NV

      Harvey’s Lake Tahoe, NV

      Nobu Hotel at Caesars Palace, NV

      Paris Las Vegas, NV

      Planet Hollywood Las Vegas, NV

      The Quad Las Vegas, NV

      Rio Las Vegas, NV

      Showboat Atlantic City, NJ
      The list of Caesars Participating Hotels may be modified at any time.

  • 1.5 Timing
    • 1.5.a. Registration. An eligible Participant will not be able to earn Rewards Credits, earn Starpoints or receive benefits under these SPG-Total Rewards Member Benefits Terms (regardless of eligibility), until the later of January 9, 2014, or 48 hours after registration is completed.
      • i. A Participant that successfully registered for this SPG-Total Reward Member Benefits at least 48 hours prior to checking out of a SPG Participating Hotel will earn Rewards Credits if the Participant meets the requirements of Section 2, regardless of the date on which the Eligible Stay was booked.
      • ii. A Participant that successfully registered for this SPG-Total Reward Member Benefits at least 48 hours prior to checking out of a Caesars Participating Hotel will earn Starpoints if the Participant meets the requirements of Section 3, regardless of the date on which the stay was booked.
    • 1.5.b. Posting. Any Rewards Credits earned under this SPG-Total Reward Member Benefits will post to a Participant’s Total Rewards Member account within 4 to 6 weeks after an Eligible Stay at a SPG Participating Hotel is completed. Any Starpoints earned under this SPG-Total Reward Member Benefits will post to the Participant’s SPG Member account within 4 to 6 weeks after a Stay at a Caesars Participating Hotel is completed.
  • 1.6 Program Terms.
    • 1.6.a. SPG Program. Unless otherwise specified in these SPG-Total Rewards Member Benefits Terms, the terms and conditions of theSPG Program Terms apply to the SPG-Total Rewards Member Benefit.
    • 1.6.b. Total Rewards Program. Unless otherwise specified in these SPG-Total Rewards Member Benefits Terms, the terms and conditions of the Total Rewards Rules and Regulations apply to the SPG-Total Rewards Member Benefit.
  • 1.7 Member Numbers. An eligible Participant will only be able to earn Reward Credits, earn Starpoints or receive the SPG-Total Reward Member Benefits benefits under these SPG-Total Rewards Member Benefits Terms: (a) for Eligible Stays at SPG Participating Hotels if the reservation includes the Participant’s SPG Member number; and (b) for stays at Caesars Participating Hotels if the reservation includes the Participant’s Total Rewards account number.
  • 1.8 Definitions. To the extent that terms are capitalized in these SPG-Total Rewards Member Benefits Terms, the terms have the meanings specified in the SPG Program Terms or the Total Rewards Rules and Regulations, as applicable. This includes, without limitation, the definitions of SPG Participating Hotel, Eligible Stays, Eligible Charges, Gold Preferred Guest, Platinum Preferred Guest, Qualifying Period, Gold Minimum Requirement, Platinum Minimum Requirement, SPG Lifetime Gold and SPG Lifetime Platinum in the SPG Program Terms and the definitions of Rewards Credits and Tier Credits in the Total Rewards Rules and Regulations.
  • 2. EARNING REWARDS CREDITS & TIER CREDITS IN THE TOTAL REWARDS PROGRAM.
  • 2.1 Rewards Credits. A Participant who is a Seven Star Member or who has Diamond or Platinum status in the Total Rewards program will earn one Rewards Credit for every one US dollar or its foreign equivalent denomination spent on Eligible Charges during Eligible Stays at SPG Participating Hotels in addition to earning Starpoints in accordance with the SPG Program Terms if the reservation includes the Participant’s SPG Member account number.
  • 2.2 Tier Credits. A Participant will earn 100 Tier Credits per Eligible Stay at an SPG Participating Hotel, up to a maximum of 2,500 Tier Credits per calendar year; provided, however, that redemption stays (e.g., Eligible Stays earned through through the redemption of Starpoints or Rewards Credits) will not earn Tier Credits.
  • 3. EARNING STARPOINTS, ELIGIBLE NIGHTS & GOLD STATUS IN THE SPG PROGRAM.
  • 3.1 Starpoints. A Participant will earn two Starpoints for every one US dollar or its foreign equivalent denomination spent on qualifying hospitality spend during eligible stays at Caesars Participating Hotels in addition to earning Rewards Credits in accordance with the Total Rewards Rules and Regulations , up to a maximum of 100,000 Starpoints per calendar year, if the reservation includes the Participant’s Total Rewards account number. For purposes of these SPG-Total Rewards Member Benefits Terms: (a) “qualifying hospitality spend” is any spend that is charged to a Participant’s room while staying at a Caesars Participating Hotel that is not paid for with comps upon checkout; and “an eligible stay at a Caesars Participating Hotel” is any stay at a Caesars Participating Hotel on any published room rate other than an Ineligible Rate including, without limitation, Caesars or Caesars Member Brand hotel website rates and best available unrestricted rates. “Ineligible Rates” include, without limitation: (a) airline employee or crew rates; (b) travel agency employee rates; (c) Caesars/hotel employee or employee family discount rates; (d) any complimentary, free or barter night stays, or any stays in connection with gift certificates or other awards or vouchers; (e) airline interrupted-trip vouchers; (f) Internet wholesale/third party rates (e.g., expedia.com, hotels.com); (g) traditional wholesale rates; (h) tour groups, incentives and conferences; and (i) at the discretion of each Caesars Participating Hotel, some volume contracted room rates.
  • 3.2 Eligible Nights. Each night of an eligible stay at a Caesars Participating Hotel that is eligible to receive Reward Credits or that results from the redemption of Reward Credits or Starpoints in which the SPG Member stays in the room will count as an Eligible Night under theSPG Program Terms, up to a maximum of 10 Eligible Nights per Qualifying Period, for the sole purpose of meeting the Gold Minimum Requirement and the Platinum Minimum Requirement in the SPG Program. Eligible Nights earned pursuant to this SPG-Total Reward Member Benefits will not count towards meeting the Eligible Night requirements in order to achieve SPG Lifetime Gold status or SPG Lifetime Platinum status under the SPG Program Terms.
  • 3.3 Gold Preferred Guest. A Participant that is a Seven Stars Member that is not a Gold Preferred Guest or a Platinum Preferred Guest in the SPG Program at the time of registration for the SPG-Total Reward Member Benefits will receive Gold Preferred Status in the SPG Program within 2 weeks after registration and will maintain at least Gold Preferred Status for as long as he/she remains both a Seven Stars Member and a Participant. A Participant that is a Seven Stars Member and that is a Gold Preferred Guest or a Platinum Preferred Guest in the SPG Program at the time of registration for the SPG-Total Reward Member Benefits will maintain at least Gold Preferred Status in the SPG Program for as long as he/she remains both a Seven Stars Member and a Participant.
  • 4. TERMINATION OF PARTICIPATION.
  • 4.1 Termination by Participant. A Participant may terminate his/her participation in the SPG-Total Reward Member Benefits at any time by calling the SPG Customer Contact Center or Caesars Customer Service.
  • 4.2 Termination by Starwood and Caesars. Starwood and Caesars may suspend the SPG-Total Reward Member Benefits benefits or terminate a Participant’s ability to participate in the SPG-Total Reward Member Benefits at any time with immediate effect and without written notice, for any reason and in their sole discretion including, without limitation, if:
    • 4.2.a. The Participant’s SPG Member account or Total Rewards program account has been suspended or terminated for any reason;
    • 4.2.b. The Participant no longer has active membership in both the SPG Program and the Total Rewards program; or
    • 4.2.c. Starwood or Caesars believes the Participant has:
      • i. Violated the SPG Program Terms or the Total Rewards Rules and Regulations;
      • ii. Acted in a manner inconsistent with applicable laws, regulations, ordinances;
      • iii. Failed to pay any hotel bill when due to Starwood or an SPG Participating Hotel or failed to fulfill a Starwood Vacation Ownership financial obligation;
      • iv. Acted in an inappropriate, fraudulent, abusive or hostile manner;
      • v. Breached or violated any of these SPG-Total Rewards Member Benefits Terms; or
      • vi. Engaged in any misconduct or wrongdoing in connection with the SPG-Total Rewards Member Benefit.
  • 5. OTHER PRINCIPLES
  • 5.1 Modification of the SPG-Total Rewards Member Benefit. Starwood and Caesars may change the SPG-Total Rewards Member Benefits Terms at any time, for any reason and without notice.
  • 5.2 Termination of the SPG-Total Rewards Member Benefit. Starwood and Caesars may terminate the SPG-Total Reward Member Benefits at any time. A Participant may not accumulate Starpoints, Rewards Credits or claim the SPG-Total Reward Member Benefits benefits after the termination of the SPG-Total Rewards Member Benefit.
  • 5.3 Benefits Subject to Availability and Modification. All the SPG-Total Reward Member Benefits benefits, amenities, offers, awards and services are subject to availability and may be changed at any time without notice.
  • 5.4 No Sale or Transfer. The SPG-Total Reward Member Benefits benefits may not be sold, bartered or transferred (other than by Starwood, Caesars or their respective agents). Any attempted transfer, sale or barter will be void. Starwood, Caesars and their partners may refuse to honor or recognize any benefits which such party believes may have been transferred, sold or bartered.
  • 5.5 Participant Data. Caesars and Starwood may each receive data regarding Participants from the other party including, without limitation, names, addresses, email addresses, SPG Program account information, and Total Rewards program account information.
    • 5.5.a. Caesars. Caesars may receive data regarding Participants from Starwood which may be used by Caesars in connection with the SPG-Total Reward Member Benefits including, without limitation, to verify account information and award Rewards Credits. The data provided to Caesars from Starwood may include a Participant’s name, email address, and SPG number and will be used by Caesars in accordance with Caesars’s Privacy Policy.
    • 5.5.b. Starwood. Starwood may receive data regarding Participants from Caesars which may be used by Starwood in connection with the SPG-Total Reward Member Benefits including, without limitation, to verify account information and award Starpoints. The data provided to Starwood from Caesars may include a Participant’s name, email address, and Total Rewards number and will be used by Starwood in accordance with Starwood’s Privacy Statement.
  • 5.6 No Warranties or Representations, Express or Implied. Starwood and Caesars make no warranties or representations, either expressed or implied with respect to type, quality or fitness of goods or services provided through the SPG-Total Rewards Member Benefit.
  • 5.7 Indemnification. You agree to indemnify and hold Starwood, Caesars, Caesars Entertainment Corporation, the SPG Participating Hotels, the Caesars Participating Hotels and their respective subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party.
  • 5.8 Waiver. Waiver of any breach of these SPG-Total Rewards Member Benefits Terms by any Participant will not constitute a waiver of any other prior or subsequent breach of these SPG-Total Rewards Member Benefits Terms.
  • 5.9 Limitation of Liability. IN NO EVENT WILL STARWOOD, CAESARS, ANY SPG PARTICIPATING HOTEL, OR ANY CAESARS HOTEL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THE SPG PROGRAM, THE TOTAL REWARDS PROGRAM, THE PROGRAM OR THESE PROGRAM TERMS.
  • 5.10 Choice of Law and Venue. Any disputes arising out of or related to the SPG-Total Reward Member Benefits or these SPG-Total Rewards Member Benefits Terms will be handled individually without any class action, and will be governed by, construed and enforced in accordance with the laws of the State of New York, United States, without regard to its conflicts of law rules. The exclusive jurisdiction for any claim or action arising out of or relating to these SPG-Total Rewards Member Benefits Terms or the SPG-Total Reward Member Benefits may be filed only in the state or federal courts located in the State of New York, United States.
  • 5.11 Trademarks. Starpoints, SPG, Preferred Guest, and their respective logos are the trademarks of Starwood or its affiliates. Caesars, Total Rewards, and Seven Stars, and their respective logos are the trademarks of Caesars Entertainment Operating Company, Inc. and its affiliates.

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