Hilton HHonors Dropping PINs & 1,000 Points For Updating Password February 19 – March 8, 2015

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Hilton HHonors has been plagued with account take overs and hackers using points for merchandise (read more here).

Hilton HHonors PINs Gone

Hilton has tried to combat this by adding a captcha for logging to ones account (read more here), although this won’t make any difference that have been hacked, but not drained out of points yet.

You can access and change your Hilton PIN here.

READ MORE: Hilton HHonors Rate & Bonus Points And Miles Promotions

Here’s the statement that Hilton spokesperson sent us late yesterday:

Today, to ensure maximum security, Hilton announced that the login process for all Hilton HHonors members is being updated. PIN numbers will no longer be accepted and members will have until March 25, 2015, to create a new password or update their existing password. Members that update their password between February 19 and by March 8, 2015, will be awarded 1,000 Bonus Points as a thank you. Updating passwords today won’t make a difference as the change must happen on or after February 19, 2015.

This update will continue to protect the privacy of HHonors members while also allowing Hilton to make accounts more secure as the hospitality industry and loyalty programs are seeing an increased number of security incidents. While we know this is an added measure for our HHonors members, it will help us ensure their accounts are more secure.


One of the reasons why PIN number are so insecure, is the fact that 20 most popular combinations represent 27% of all the PINs used.

So, you soon may have to change your Hilton HHonors password, Why wouldn’t you do it now and collect 1,000 points in the process?

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  • coucou

    I can’t find menu to change PIN..

    • That is the point. You must change your password.

  • Herb

    Can’t change my password. The lines are always emptied after trying to create a new word.

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  • Jumus

    How can I get 335 thousand Hilton points !!! Nice.

  • Maxno

    Changed the password. No points. Did anyone get any points?

  • Jrose88

    When will the points show up? Also, how many times can you do this?

  • Brian

    Hilton is not ready for the password changes, So don’t bother changing it yet, You wont get the points.

  • kris

    “Here’s the statement that Hilton spokesperson sent us late yesterday:” by US you mean LoyaltyLobby ? Wondering if it could be treat as official offer

    • The communications agency that Hilton uses sent this us (LoyaltyLobby) late last night. Of course I can post a screenshot of the email itself if required.

  • Doesn’t work. Won’t accept the new password for me.

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  • Stephen

    A bit confused…..my account has both a password AND a pin. What would changing my password accomplish? There doesn’t appear to be a way for me to delete the pin option.

  • BamBR

    Not working here, Changed both password and pin, never got the points….

  • colin_thames

    That link you posted just takes me to the usual Hilton main page. If I go to my account Personal information I can add a password (it says I don’t have one currently) but there’s no mention of any points. Are Hilton rolling this out Globally or only in the US for the moment?

  • Kurt

    It doesn’t say anything on the Hilton web site about this request to change passwords and pins but I went ahead and did it. I’ve gotten an email response back saying the changes have been made but no immediate 1000 points. I’ll check again over the next week or so

  • Karl Karlson

    did update – changes to username und new password – is that it? or do i have to change something else too? cause no points posted at all..

  • dmodemd

    Per Hilton rep on FlyerTalk forum, this is on hold until further notice. Password changes are not fully functional. I haven’t been able to change mine for months. Some security.

  • Steve

    I changed my password. Nothing mentioned about the 1000 points

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  • hayne

    any update on this yet? Will we get the points for changing our PIN?

  • Marie

    What is the status of this???? Will we get the points for changing our PIN or PASSWORD??

  • Nick

    Changed my password today and no sign of 1000 points…any update on this?

  • PayItForward

    Is it working?
    Are the points posting?

  • Philippe

    Is this promotion now active ?

  • Pingback: UPDATE: Hilton HHonors Dropping PINs & 1,000 Points For Updating Password March 12 - 24, 2015 (NEW DATES!) | LoyaltyLobby()

  • Scott

    The PIN chage has been extended until 3/25/15 for the 1,000 point bump in your balance. They have tis wierd (“i’m not a robot”) that is really a little irritating, but perhaps makes things more secure-who knows.