UPDATE: Marriott Rewards 2016 Global Promotion Registration Issue

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Yesterday, I managed to write bout the new Marriott Rewards 2016 Global Promotion twice (read more here and here).

Marriott Rewards 2016 Global Promotion Registration Issue Update

May members received an error message (myself included) that their account was not eligible for this offer. I got my issue resolved.

You can sign up for the Marriott Rewards 2016 Global Promotion here.

READ MORE: Marriott Rewards Rate & Bonus Points And Miles Promotions

Here’s what you need to do:

If your account for some reason is not eligible for this promotion and you get an error message during the registration process, you need to drop an email to Marriott Rewards.

Marriott.com support

http://www.marriott.com/rewards/promotion.mi?promotion=SB16

I was trying to sign up this promotion that is open for all Marriott Rewards members but received an error message that my account is not be eligible. Please fix.

And here’s the reply about 24 hours later:

Thank you for taking the time to reach out to Marriott Customer Care today.

I apologize for the difficulty you experienced attempting to enroll in the 2016 Summer Global promotion.  I have successfully enrolled your account in the promotion.  The earning dates are May 24, 2016, through September 5, 2016.  Your account was selected to receive 2,000 points per stay starting with 2nd paid stay (Maximum 10,000 points).  A stay is defined as one or more consecutive paid nights in a hotel.

Conclusion

Well. They should have signed up my account for the promo that also comes up with 2,000 bonus United miles as my account is registered with the RewardsPlus. I may drop them another email.

If you had trouble registering for this offer, just drop an email to Marriott Rewards using the Contact Us form on their website (access here). At least Platinum account should receive a reply within a day or so.

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  • stacey

    i didn’t get the 2K miles offer either, though i’m registered with rewards plus … interested to see if you manage to get it.

    • I just checked my account and it did show the UA version as the one that I was registered for:

      “Earn up to 10,000 points + 2,000 miles — and get a chance to win our summer sweepstakes.

      See Details

      Earn with your member offer — and as a RewardsPlus member, you can also receive United MileagePlus® award miles. It’s easy:

      •Register by September 5, 2016

      •Stay at participating properties between May 24 and September 5, 2016

      •Earn 2,000 bonus points on every paid stay*, starting with your second stay, up to 10,000 bonus points

      •Receive 2,000 MileagePlus® bonus award miles after your 6th stay, exclusively for you from RewardsPlus”

    • SirAxelrod

      I did not get the 2k miles offer either and received this email reply:

      Dear Mr. Axelrod,

      Thank you for contacting Marriott Rewards regarding the 2016 Summer promotion.

      The 2016 Summer promotion with the mileage earning option is intended for
      solicited members only by the Marriott Rewards marketing
      department. I apologize that our records indicate you were not
      chosen to be solicited for this promotion.

      You are enrolled in the 2016 2016 Summer Global Promotion with earning dates
      from May 26, 2016 to September 5, 2016. You will earn 2,000 points on
      every paid stay, starting with your second paid stay. You can earn up to
      a total of 10,000 points during the promotion!

      As you also hold the Chase Visa Marriott Rewards card, you will receive a bonus
      of 2,000 points after your sixth stay.

      Your Marriott Rewards account must be earning Marriott Rewards points to be
      eligible for this promotion.

      A stay is all consecutive nights you personally stay at a participating
      hotel.

      Please note that the following credits and stays don’t qualify for this
      promotion: Non-stay Elite nights, Incidental credit, redemption stays and
      timeshare owner stays during a designated owner week, stays in ExecuStay and
      Marriott Executive Apartment properties.

      Good luck and if you have any questions about this promotion, we would be
      delighted to help and I apologize for any inconvenience.

      You are currently a Platinum Elite member. Thank you for your valued
      loyalty and continued patronage.

      Thank you for choosing Marriott.

      Sincerely,

      Julie H.

      Internet Correspondence Specialist

      Marriott Rewards Guest Services