A LoyaltyLobby reader sent me a link (just before Christmas) for a CBC story about Halifax based air travel advocate that has taken numerous airlines to court in Canada.
Gabor Lukacs has sued airlines and the Canadian agency that is supposed to regulate them (surprisingly!) and based on the CBC piece has won most of the case.
You can access the CBC web page for this piece here.
It never ceases to amaze me how many people are not aware of their rights when it comes to airline related delays, cancellations, delayed and lost luggage, and everything else in between. It always pays to be (pun intended) an informed traveler.
Sometimes these agencies that are supposed to oversee airlines are not really doing their job as it appears to have been the case in Canada. Have to give this guy a credit for taking his time to help Canadian air travelers.