CBC Piece About Canadian Air Travel Advocate

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10 Comments

A LoyaltyLobby reader sent me a link (just before Christmas) for a CBC story about Halifax based air travel advocate that has taken numerous airlines to court in Canada.

Gabor Lukacs has sued airlines and the Canadian agency that is supposed to regulate them (surprisingly!) and based on the CBC piece has won most of the case.

You can access the CBC web page for this piece here.

Conclusion

It never ceases to amaze me how many people are not aware of their rights when it comes to airline related delays, cancellations, delayed and lost luggage, and everything else in between. It always pays to be (pun intended) an informed traveler.

Sometimes these agencies that are supposed to oversee airlines are not really doing their job as it appears to have been the case in Canada. Have to give this guy a credit for taking his time to help Canadian air travelers.

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  • J. Grant

    Thanks for posting this. I can’t say that I’m aware of my rights, but I have a somewhat general ideas as to what kinds of things warrant compensation. I’m sure there are many people out there completely unaware of their rights. Any tips for those that aren’t aware? (Have you written and/or posted about this already?)
    Thanks!

    • We have written extensively about the EU passenger rights that most of the people still seem not to be aware of etc.

  • karl

    Not the most useful or informative post. How about finding something out about 2017 IHG Royal Ambassador requirements and whether current RA’S will be renewed?

    • Wrote about it today as well.

    • Trevor

      It’s very useful / informative if you are in Canada so I’m glad the post was written.

  • Malcolm

    Travel rights in Canada are lagging behind the US. Example: In Canada there is a $2,000 limit on lost bags. The US allows US$ 3,500,
    More than double what is allowed here.

    • IMHO Canada should introduce European style legislation that deals with delays, cancellations etc.

      • Malcolm

        I am not familiar with EU legislation, perhaps you could post a link. At the very least our rights should be posted in all airports both at arrivals and check in.Matters such as carry on bag size, value for lost luggage and compensation for being bumped from overbooking should be aligned with US regulations as they are our largest trading partner. Many hotels/resorts are now charging hidden add on fees not disclosed in the room rate, another trend that needs to be halted by legislation.

        • We have covered it extensively here on LoyaltyLobby. If you are on desktop, you can use the search box and plug in EC 261/2004. You’ll see the many results.

  • Kevin

    Great article, thanks so much for sharing!