Yesterday, I wrote about the changes that IHG Rewards Club has made to the Royal Ambassador benefits pages on their website (access here).
I had some questions to IHG regarding this changes and still waiting their response to one follow up. I can now confirm, however, that there will be changes to the Royal Ambassador upgrade benefits and club lounge access on February 1 and March 1, 2017
You can access IHG’s web page for Royal Ambassador program here.
IHG extended Club lounge access and two category room upgrade to Royal Ambassador members in the Asia-Pacific (excluding Greater China), Middle East and Africa back in September (read more here).
February 1, 2017, this will become the standard benefit for Royal Ambassador members in Europe and the Americas and on March 1, 2017, also Greater China properties will become participating
Here’s the response that I received from IHG spokesperson:
The benefits in other regions will align with those outlined for the Asia, Middle East and Africa region in the T&Cs. The two category upgrade and club access will be valid from February 1st in Europe and the Americas regions and from March 1st in Greater China.
I am still waiting for a reply to one follow up question regarding the Royal Ambassador status, their extensions and initial qualification. Hope to hear something back later today.
The Club lounge access is soon confirmed benefit at all InterContinental hotels, although most (at least based on my personal experience) have already extended this to Royal Ambassador members sans few.
The two category upgrade can work in your favor and sometimes it wont. Right now most of the InterContinental hotels upgrade Royal Ambassador members to suites regardless of the room type originally booked.
Hotels often have numerous room categories and if they only upgrade two categories this will mean that the upgrade is often less than previously. There was nothing on the T&Cs before that InterContinental hotels would need to upgrade Royal Ambassador members beyond suite. Those that prefer higher level ones can now book two levels below. Remember that there are some suites that are excluded from the upgrade benefits (read more here).