Hilton Honors Program Terms & Conditions Update March 1, 2017

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Hilton Honors has updated the program Terms & Conditions effective March 1, 2017, to reflect the new spelling (used to be HHonors) and Points & Money awards.

Hilton Honors Terms & Conditions Update March 1 2017

These changes are not major but rather clarify upgrades and what stays earn points and miles.

You can access Hilton Honors here.

READ MORE: Hilton Honors Rate & Bonus Points And Miles Promotions

Here are the changes:

– Hilton Honors didn’t used to give points for any stay that included even one award night (per the T&Cs). Now the NO word has been removed.

– Points are earned for the money portion of the Points & Money at all Hilton brands + incidental during those stays excluding Hampton Inn, Home2 Suites & Homewood Suites.

– The Gold member upgrade verbiage now also includes wording that preferred rooms may include those that are not on the executive floor but that has executive lounge access.

– Note that the fifth night free only applies to full point awards and not Points + Money.

– Diamond upgrade wording has also been changed. The next room category has been removed. Previously Hilton used to word suites that is now defined as “junior”, “standard” or “one-bedroom” suites.

– Upgrades are now based on availability on ARRIVAL instead of check in.

– Note that member must contact Hilton Honors to change dates on award stay. Properties cannot modify these.

– Members will earn points and miles if double dip option is selected for Points & Money rewards that are partially paid by cash.

– Hilton Honors clarifies that points and miles can be earned for incidental spend on full point stays at Waldorf Astoria, Conrad, Hilton, Curio, DoubleTree, Embassy Suites, Hilton Garden Inn & Hilton Grand Vacation brands.


I like the fact that the Diamond upgrade section now includes more than just the word “suites” and includes junior, standard and one-bedroom ones. Remember that properties don’t have to upgrade to these.

It is good that stays that combine both paid and award nights now earn points. Previously the entire stay was deemed ineligible if you just had one award night.

The upgrades are based on availability makes more sense than at the time of checking in when people can “check in” using the app.

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  • David

    I was under the impression that the cash portion of C&P stays earned points in he past too, but can no longer find the previous T&Cs. I did one of these stays in PEK last Sunday but have only earned the 1K Diamond amenity bonus and the current 2K per night promotional bonus. Nothing for the 380RmB cash portion. Was expecting my normal 450×2=900 plus double points bonus (another 450) for 1,350 HH points.

    • Prospero

      Are you an impressionist? Points and cash have never earned points, other than the 1K bonus you note, and ad hoc promotions that can be kickstarted with a bit of spend.

      • Corporate-Slave-Wage


      • Raffle my Ruffles

        My nanny agrees with you CSW.

      • dchl

        Funny: I’ve earned points for all my c&p stays in 2016 (plus bonus) at different hotels of the Hilton group…

  • Der Fliegende Amerikaner

    Their phone number in the US is still 1-800-HHONORS

  • DCS

    Let’s get straight: Hilton award stays (points-only, points+cash) have always earned points for incidentals, as well as for virtually every promo if one had even just 1 ‘eligible’ buck charged to their folio.

    The only thing that’s new, and quite exciting, is that the cash portion of C+P awards will now earn points, in addition to the points that one would earn from incidentals.