Reader Question: Hilton Honors Eligible Stay If Member Not Staying?

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A LoyaltyLobby reader sent me a question using Twitter regarding a Hilton stay where the member would not be staying but rather a family one.

Reader Question Hilton Stay

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You can access Hilton Honors here.

READ MORE: Hilton Honors Rate & Bonus Points And Miles Promotions

Here’s the question from the reader:

My friend let his family check in prepaid Hilton stay but he is not there as he put her name in the stay. Is it eligible?

Here you need to take into account what should happen per the program Terms & Conditions and what may happen in reality.

If the Hilton Honors member is not personally staying, there should be no elite status benefits extended or points earned for the stay. The stay is considered ineligible and that what should happen in the reader’s case especially because the stay is under her name.

Hilton allows member to add a second guest to the reservation. This can come handy if the member is traveling with someone else that may arrive to the property earlier. Some properties can be very strict and make sure that the member arrives too before extending any possible benefits.

Even if the member never makes it to the property, this stay may post as a qualifying.

Note that this is against the program terms and conditions and I would personally strongly advise against it. If something goes wrong with the stay, the member may put his or her Hilton Honors account in danger.

Conclusion

It would be great if the program would allow “family accounts” for elite status and point accruals, but this probably wouldn’t be sustainable in the longer term.

I have gifted some award stays for my brother over the years and he has mostly received the status related benefits against the program T&Cs.

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  • Bonjour Paris

    I know people doing something like this even the hotel used to pull back the member rate from the stay and give new rack rate with no points, anyway he is trying to do again this year. Let’s see how the hotel will do to those upcoming stays. I have warned him not to do as I am afraid that Hilton may suspend his account. I don’t think any hotel will let him do so.