A LoyaltyLobby reader sent me a question by email about IHG Rewards PointBreaks. How many reservations and nights each member is allowed to book at any of the hotels?
You can access IHG Rewards Club PointBreaks here.
Here’s the email from the reader:
The new point breaks states one is only allowed 2 two night stays with Point Breaks. I have called them and get different answers as to what that means. One stated I could only stay a TOTAL OF 4 NIGHTS AT THE SAME point break HOTEL. The other stated I could only stay twice at the hotel regardless of days in a row. Do you know their new policy? I do not want to lose all my points and status.
Here are the IHG Rewards Club Terms & Conditions that deal with PointBreaks awards:
IHG® Rewards Club PointBreaks is a Reward Nights special offer. PointBreaks are Reward Nights priced at 5,000 points at selected hotels for a limited period of time, instead of the standard redemption rate. IHG® Rewards Club PointBreaks Reward Nights are based on availability and PointBreaks locations may be added or deleted at any time. Due to the limited availability, each member may only book two PointBreaks Reward Nights reservations per hotel during the special offer time period. The PointBreaks special offer may be restricted, suspended, modified, or substituted at any time without notice. Reward Nights booked through PointBreaks may not be sold or used for commercial gains. Doing so is a program violation and may result in the freezing of your account, the forfeiture of all point transfers, rewards, vouchers, or merchandise issued pursuant to point redemptions and any accrued points or miles in your account, as well as cancellation of the account and your future participation in the Program. All other Reward Nights terms and conditions apply.
The Terms and Conditions are very clear about this issue and I have covered it every time the new PointBreaks are released. Not sure why readers keeps getting different answer on each and every call from IHG employees in Manila.
Member can book TWO reservations for each PointBreaks hotels. Each of these two reservations can be for as many nights as the person would like to stay or availability exists. There is no limit how many days each of the reservations can include.
In the past, you could make as many reservations as you wish (many did this – myself included) and then just cancel the nights that you didn’t need when your plans firmed up. This no longer works.
I would like to make this crystal clear for all of our readers. A member can have maximum two reservations for each of the PointBreaks hotels. There is no limit on the number of nights booked.
Not quite sure why there is still confusion surrounding this booking restriction surrounding PointBreals hotels. Only the number of reservations that one should make is limited to two (system still allows anyone to make any number of bookings).