Finnair Flight Cancellations & Service Reductions Due To Strike On March 17, 2017 (And Possibly March 22, 23 & 24)

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The ground services strike at Helsinki Airport in Finland that started last week will continue this coming Friday (March 17) from 3PM to 7PM local time.

Finnair Strikes

The airline has cancelled roughly one third of its scheduled operations for Friday. Cancellations mainly affect domestic and European routes. No long-haul flights are cancelled as of now.

You can access Finnair’s web page for the strike info here.

There could be strikes also on the 22, 23 and 24 of March. The negotiations between the union and employer side continue.

The airline will only serve water on its European flights and requests that passengers travel only with their carry-on luggage.

Here’s the list of canceled flights as of now:

AY675 Helsinki – Gothenburg
AY201 Helsinki – Kajaani
AY989 Helsinki – Stockholm (Bromma)
AY633 Helsinki – Stockholm (Arlanda)
AY593 Helsinki – Kokkola
AY365 Helsinki – Oulu
AY121 Helsinki – Riga
AY323 Helsinki – Vaasa
AY507 Helsinki – Kuopio
AY641 Helsinki – Tukholma (Arlanda)
AY263 Helsinki – Tampere
AY107 Helsinki – Tallinn
AY585 Helsinki – Kemi
AY223 Helsinki – Turku
AY684 Umeå – Helsinki
AY634 Tukholma (Arlanda) – Helsinki
AY990 Tukholma (Bromma) – Helsinki
AY264 Tampere – Helsinki
AY366 Oulu – Helsinki
AY594 Kokkola – Helsinki
AY676 Gothenburg – Helsinki
AY108 Tallinn – Helsinki
AY508 Kuopio – Helsinki
AY324 Vaasa – Helsinki
AY813 Helsinki – Brussels
AY122 Riga – Helsinki
AY201 Helsinki – Jyväskylä
AY224 Turku – Helsinki
AY683 Helsinki – Umeå
AY571 Helsinki – Jyväskylä
AY265 Helsinki – Tampere
AY367 Helsinki – Oulu
AY565 Helsinki – Kajaani
AY937 Helsinki – Manchester
AY659 Helsinki – Oslo
AY677 Helsinki – Gothenburg
AY795 Helsinki – Milan
AY873 Helsinki – Paris
AY489 Helsinki – Joensuu
AY642 Stockholm (Arlanda) – Helsinki
AY869 Helsinki – Geneva
AY125 Helsinki – Riga
AY225 Helsinki – Turku
AY133 Helsinki – Vilnius
AY113 Helsinki – Tallinn
AY325 Helsinki – Vaasa
AY707 Helsinki – Dusseldorf
AY559 Helsinki – Ivalo
AY817 Helsinki – Brussels
AY372 Oulu – Helsinki
AY509 Helsinki – Kuopio
AY983 Helsinki – Stockholm (Bromma)
AY369 Helsinki – Oulu
AY743 Helsinki – Warsaw
AY586 Kemi – Helsinki
AY855 Helsinki – Hamburg
AY645 Helsinki – Stockholm (Arlanda)
AY266 Tampere – Helsinki
AY226 Turku – Helsinki
AY667 Helsinki – Copenhagen
AY572 Jyväskylä – Helsinki
AY114 Tallinn – Helsinki
AY169 Helsinki – St.Petersburg
AY315 Helsinki – Vaasa
AY515 Helsinki – Kuopio
AY595 Helsinki – Kokkola
AY105 Helsinki – Tallinn
AY368 Oulu – Helsinki
AY490 Joensuu – Helsinki
AY326 Vaasa – Helsinki
AY510 Kuopio – Helsinki
AY566 Kajaani – Helsinki
AY126 Riga – Helsinki
AY678 Gothenburh – Helsinki
AY660 Oslo – Helsinki
AY984 Stockholm (Bromma ) – Helsinki
AY106 Tallinn – Helsinki
AY646 Stockholm (Arlanda) – Helsinki
AY134 Vilnius – Helsinki
AY316 Vaasa – Helsinki
AY516 Kuopio – Helsinki
AY170 St. Petersburg – Helsinki
AY596 Kokkola – Helsinki
AY559 Helsinki – Kittilä
AY814 Brussels – Helsinki
AY744 Warsaw – Helsinki
AY708 Dusseldorf – Helsinki
AY856 Hamburg – Helsinki
AY938 Manchester – Helsinki
AY668 Copenhagen – Helsinki
AY818 Brussels – Helsinki
AY796 Milan – Helsinki
AY870 Geneva – Helsinki
AY874 Paris – Helsinki

And the information from Finnair:

FLIGHT CANCELLATIONS AND DELAYS DUE TO IAU AIRPORT STRIKE ON FRIDAY MARCH 17

15 March 2017

Strike and support actions are planned for Friday, March 17 from 3 pm – 7 pm EET at Helsinki Airport, related to the dispute between the Finnish Aviation Union and the service sector employer union Palta about labour agreements in Airpro Oy. The strike will considerably impact Finnair’s flights on Friday, as during the strike, critical ground services are not available or are very limited. Finnair is not a party to the labour dispute.

Flight cancellations and other changes are updated on this page. We also communicate directly with text messages and email to customers whose flights are impacted. We ask you to kindly check from Manage booking that we have your current contact information, so that the messages can reach you.

Customers, who have a reservation for a Finnair flight on Friday March 17 or to one of the other possible strike days (22 March, 23 March and 24 March), can change their travel date until April 9 to avoid travelling on the dates when the strike can affect Finnair’s flights.

If your flight IS on the list of cancelled flights:

1) Check from Manage booking on finnair.com if we have already found an alternative flight for you. Check also that your contact details are up to date.
2) If you accept the new routing, please check-in and arrive at the airport according to the new booking.
3) If the alternative flight doesn’t suit your plans, please contact Finnair customer service.
4) If an alternative flight isn’t yet shown in Manage booking, please be patient – finding alternative flights for thousands of customers will take some time.
5) You can also change your travel date until April 9
6) If we cannot find an alternative flight for you, you can change the travel date or apply for refund to the ticket

If you have bought your ticket directly from Finnair, you can apply for a refund of a cancelled flight and bought ancillary services here.

If your flight is on March 17 and your flight IS NOT on the list of cancelled flights:

1) Check that your contact details are up to date in ” Manage booking” on finnair.com, so that you will receive possible messages about delays or an earlier departure time.
2) Reserve enough time as Helsinki Airport is most likely congested.
3) Check-in online prior to arriving at the airport.
4) If possible, travel with hand luggage only, as baggage handling will be disturbed. Please follow the normal rules regarding hand luggage size and weight.
5) Reserve snacks for longer European flights as on-board meal and drink service will be restricted.

THE STRIKE AFFECTS ALSO CATERING SERVICES AND BAGGAGE HANDLING

Finnair’s on-board meal and drink service will also be limited during the strike; only water and juice can be served on domestic and Europe flights. The delivery of pre-order meals and other products will also be significantly restricted.

Finnair recommends customers to travel only with hand luggage on Friday March 17, if possible, as also baggage handling will be disturbed. Normal weight and size limitations of hand luggage must be followed.

Longer waiting times are unfortunately expected in Finnair’s customer service, and we ask for customers’ patience. Customers can contact Finnair via the Chat service on Finnair’s internet pages, by phone or in social media by sending a message to @finnairhelps on Twitter or a private message on Finnair’s Facebook pages.

Finnair Passenger Rights.

More information about the strike and support actions can be found on Finavia’s internet pages at www.finavia.fi.

Why the strikes? (from Finavia’s website):

What’s the matter?

The strikes are aimed at airport security control and ground handling. Ground handling includes aircraft de-icing, luggage handling, check-in and gate operations.

This strike is caused by the service company Airpro’s new general agreement, which came into force on 1 February in adherence to the Competitiveness Pact. The agreement exists between labour unions JHL and Pardia, and is legally binding for IAU members. IAU was previously a party to the Airpro agreement. It, however, seceded from the Competitiveness Solution and is demanding better benefits for its members.

More information on the negotiations will be provided by the Association of Service Sector Employers PALTA.

Finavia considers it regrettable that employee action is being used to affect smooth air traffic.

Conclusion

Remember that, although strike is considered force majeure, the duty to care per EC 261/2004 does apply. Finnair is required to rebook the affected passengers to their final destinations at earliest opportunity and provide accommodation and food vouchers in case of long delays/cancellations.

If you are transiting via Helsinki on Friday, it would be the best to get the ticketing airline to accommodate you via alternate point or on direct flight. There will be likely (long) delays associated for the flights that will operate.

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