IHG Rewards Club Points Expiry Extension: Redeem & Cancel!

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Yesterday, I wrote about a reader Tweet about where IHG Rewards Club points had expired. 100K+ points had been deleted from the account due to no activity for 12 months (read more here).

IHG Rewards Club Expire Email

There are number of ways to extend the validity of one’s points and probably the easiest way is to redeem for an award night and later cancel it.

You can access IHG Rewards Club here.

READ MORE: IHG Rewards Club Rate & Bonus Points And Miles Promotions

The cheapest way is to redeem one IHG Rewards PointBreaks night that only require 5,000 points (you can access list of current PointBreaks hotels here).

Here’s account before making an award reservation:

IHG Rewards Club Expire

Here’s one PointBreaks hotel:

IHG Rewards Club Expire HIX Chennai PBIHG Rewards Club Expire HIX Chennai PB Selection

Booking was made and canceled:

IHG Rewards Club Expire Account Activity

The new points expiry:

IHG Rewards Club Expire 2018

Conclusion

I would advice against booking and canceling at the same time. You can book for let’s say two weeks out and cancel couple of days before the stay would take place.

There are other ways to extend the validity of points and I will cover them next week. Those that haven’t had any account activity for a while may have their points expire at the end of this month/May 1.

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  • Alexande

    Dear John, do you have by any chance the OLD IHG terms and conditions? This also happend to me and I will try to fill a report with a Brazilian Consumer Rigth chamber.

  • Carole

    In my opinion, the best option is to just keep the CC, which comes with PLATINUM ELITE status. “Points in your account do not expire for all current Elite members, although all of your points may expire twelve (12) months after your account moves to Club level from an Elite level without earn or redeem activity.”

    • Guess who?

      Whew….. Carole makes a good point, one that needs to be included in your future writings on this subject. John, when I first saw your headline, read your reports, I figured IHG was brutally doing this to everyone. (and I much sympathize with the fury here) Yet I wasn’t seeing any indications of when points expire on my family accounts. Explanation likely is that we’ve all kept (sock-drawer’d) our IHG/Chase credit cards… (which is still a great deal for the annual free night, plus the various perks on IHG stays, even as IHG/Chase is clueless on how to do compelling spend promotions.)

      • You have to keep in mind that credit card is only available in handful of markets while IHG has presence in 100 or so countries.

        Yes. The credit card pays for itself due to the free night cert.

  • Bill Shattuck

    I just found out today that I have had 214,252 points clawed back, which is illegal in Canada. I have been a member since the year 2000 when the program was called Priority Club. At the time I was told that points never expire. I can understand the rules may have changed, but not without sending notices out to loyal customers. It seems that I and others who have had this happen, were never sent a letter, phone call or email. As of today I started a public Facebook page devoted to this cause.

    • cscasi

      So, have you gotten your points back? Somehow, I doubt it because the rules on points is pretty clear.

      • Bill Shattuck

        @csasi – No I have not.

  • Lynn

    Thanks for this. I had a reward stay in October so thought I was safe for the next 6 months. As it turns out, the account was extended by the activity way back in April 2016 when I made the reservation! So I was 3 weeks away from losing my points. Just reserved a pointsbreak hotel, with a note to myself to cancel the reservation.