Here are 120 or so photos that I took over the three nights annotated:
Entrance & Lobby:
Executive Suite 1616:
You have to remember that due to the shape of the building there are practically no two identical rooms or suites. Some of the largest rooms are also about the size of the smallest suites.
I had a birthday on the opening day and the hotel provided a bottle of champagne and s small cake.
The room service order above was not much of a success (just chicken scraps) but the salad below turned out better.
Embassy room is the main restaurant (at least until the rooftop restaurants are open). The breakfast, lunch and dinner are all available there. Lunch was a set menu. I once had dinner from the Embassy but ate it at the bar.
I liked the atmosphere of the lobby bar and had few drinks there over the three days. Also, ate once lunch and dinner.
The Embassy room breakfast has separate area for a small buffet and then you can order hot item from the men such as the eggs benedict that I ordered few times.
Embassy Floor 6:
Room Service Menu
Some issues that I had during the stay:
– The minibar was noisy when it went on. Should probably should have just unplugged it.
– The premise of a luxury hotel is that all your reasonable requests are fulfilled. The hotel couldn’t make me tom kha kai (Thai dish). One of the managers noted that it would be like going to Italy and hotel not having pizza or pasta on the menu.
– There were just two trash bins in the suite and both in the toilets (you are not supposed to dispose toilet paper by flushing it down). No trash bin in living room or bathroom. They did bring me two after I pointed this out.
– The power outlets attached to the work desk were inoperable.
– The first question that someone asks when you go to the breakfast at a luxury hotel shouldn’t be what your room number is. Luckily, the F&B director was standing less than two meters away.
– The morning when I was checking out I could only get hot water in the suite. Took two calls to have it fixed.
– The TV didn’t work first. They had to switch some cables that were wrongly installed.
– The TV volume then wouldn’t go below 20.
– Ordered chicken curry from the room service that turned out to be fatty chicken scraps. Ate around the chicken.
– Checked out this past Monday and the stay still hasn’t posted to my account. However, I did receive an email asking for my feedback.
You should never go to a new hotel within half a year of its opening. There are always service and hardware issues that need to be worked out. Overall, I would say that most things were running smoothly.
I hate to say this, but when I was working on the desk inside the suite, I was wondering if this could be Hyatt Regency or Grand Hyatt based on the furnishing. It certainly could. The sofas looked like they had come from IKEA. Nothing much of a Park Hyatt in the suite except the bathroom. I didn’t like the bedroom due to no view at all.
Not sure where the price of this hotel will eventually stabilize. The price for the opening week first was 10,000 THB per night. I was eventually able to bring it down a bit by using the opening offer that came with a discount and some bonus points. Hotels tend to start their pricing high and then the price comes gradually down to more sustainable levels. Difficult to see how they could sustain price higher than the St. Regis that tends to hover around 6,000 THB (and corporate rates being less than 5,000).
The Central Embassy mall hasn’t been much of a success so far and there has been quite a turnover with tenants. It is very upscale (does Bangkok really need more upscale malls?). During my stay at the Park Hyatt, I did catch the latest Alien movie at the Embassy Screen (movie theater with beds, minibar and lounge with price to match).
Bangkok is a remarkable hotel market. All the chains and brands are present while prices being rather reasonable for the product. Rosewood is coming up next to the Park Hyatt and the new Waldorf-Astoria next to the Grand Hyatt. There will be two more Hyatt’s coming up as well, a Hyatt Regency and a Hyatt Place (whose future GM I met at breakfast). It is good that there are more price points for those that still believe in Hyatt’s World of Hyatt guest (dis)loyalty program.
I liked the bar area a lot and ended up having drinks there with few friends and one LoyaltyLobby reader who I had previously met at the Ho Chi Minh City Renaissance. He had come to check out the new Park Hyatt and was having couple of drinks at the bar. The hotel pushes the Living Room menu at the bar but you can order from the Embassy Room as well.
They plan to open the Penthouse that consists of the two top floors of the building sometime in the June. There will be a grill and roof top drinking venue.
I’ll probably revisit this hotel sometime in the fall when it is properly open.