Wyndham Rewards & Caesars Entertainment’s Total Rewards Partnership

It didn’t take too long after SPG and Caesars Entertainment’s Total Rewards severed their partnership that Caesar’s already had something else lined up.

Wyndham Rewards - Caesars Entertainment Total Rewards

Today, Wyndham Rewards and Caesars Entertainment announced similar partnership that what Total Rewards previously had with SPG.

You can access Wyndham’s web page for the partnership here.

You can match your status between the programs:

Wyndham Rewards - Caesars Entertainment Total Rewards MatchWyndham Rewards - Caesars Entertainment Total Rewards Match Chart

You can later earn and redeem Wyndham Rewards points at Caesars Entertainment properties. This will become available in later this year (read the FAQs below).

Conclusion

One would think that SPG would have been better fit with Total Rewards than Wyndham Rewards considering the member engagement and properties? Nothing wrong with the Wyndham Rewards per se, but is anyone really eager to stay at their properties if alternatives exist?

Here are the frequently asked questions about the partnership:

Why is Wyndham Rewards partnering with Caesars Entertainment and its loyalty program, Total Rewards?

Wyndham Rewards has partnered with Caesars Entertainment to provide members with a host of new magical perks and exciting, world-class destinations. Total Rewards is the world’s leading casino and entertainment loyalty program. With nearly 30 resorts across the U.S. and Canada to choose from, Wyndham Rewards members can soon benefit from more places to earn and redeem Wyndham Rewards points, in addition to other exciting member perks.

How does this benefit me?

Starting June 5, 2017, eligible Platinum and Diamond members of both the Wyndham Rewards and Total Rewards programs may apply for a Status Match in the reciprocal program — Platinum to Platinum, Diamond to Diamond — while Total Rewards Seven Stars® members may apply for a Wyndham Rewards Diamond Member Level Status Match.

In addition to Status Match, Wyndham Rewards members will also receive exciting new perks, expected to launch later this summer, including: the ability to earn Wyndham Rewards points for qualified stays and redeem points for award nights at Total Rewards destinations in the U.S. and Canada, and the ability to transfer points between the two programs on an annual basis.

To learn more about this exciting new partnership, visit www.wyndhamrewards.com/caesars, and sign up for Wyndham Rewards emails to receive the latest information.

When and how will I be able to earn and redeem points at Caesars Entertainment locations?

Later this summer, Wyndham Rewards Members are expected to be able to earn and redeem points at participating Total Rewards destinations in the U.S. and Canada when they book directly at WyndhamRewards.com. Check back later for more information, or sign up for Wyndham Rewards emails to receive the latest news.

How will points transfer work? When will this be available?

Members of both Wyndham Rewards and Total Rewards are expected to be able to transfer up to 30,000 points from one program to the other on an annual basis. Check back later this summer for more information, or sign up for Wyndham Rewards emails to be the first to know.

Will Total Rewards stays count toward Member Levels?

Yes. Once Wyndham Rewards members are able to earn and redeem points at Total Rewards destinations booked on WyndhamRewards.com, nights redeemed using Wyndham Rewards points and those eligible for earning Wyndham Rewards points will count towards a member’s next Member Level.

Will stays at participating Total Rewards destinations earn Total Rewards Tier Points?

Yes. Once Wyndham Rewards members are able to earn Wyndham Rewards points for completing a stay at a Total Rewards destination, they’ll also be able to earn Total Rewards Tier Points for that stay! This benefit will become available once earn and redeem are rolled out later this summer.

Who can I contact if I have additional questions?

For additional questions, please contact Wyndham Rewards Member Services at the applicable number found here.

The below information is intended to answer, in summary form, our most frequently asked questions about the Wyndham Rewards/Total Rewards Status Match program. For full Wyndham Rewards program terms and conditions, please click here.

What is Wyndham Rewards and Total Rewards Status Match?

As part of Wyndham Rewards’ exciting new partnership with Caesars Entertainment, Wyndham Rewards and Total Rewards have teamed up to offer reciprocal elite status to eligible members of both loyalty programs. By successfully completing the Status Match, members will receive the valuable benefits of both programs.

  • Click here to learn more about Wyndham Rewards member perks.
  • Click here to learn more about Total Rewards member benefits.

How does Wyndham Rewards and Total Rewards Status Match work?

Wyndham Rewards PLATINUM and DIAMOND members are eligible to apply for the reciprocal status in Caesars Entertainment’s Total Rewards loyalty program as follows:

Wyndham Rewards Level Total Rewards Tier
PLATINUM Platinum
DIAMOND Diamond

In addition, Total Rewards Platinum, Diamond & Seven Stars members are eligible to apply for the reciprocal status in the Wyndham Rewards loyalty program as follows:

Total Rewards Tier Wyndham Rewards Level
Platinum PLATINUM
Diamond DIAMOND
Seven Stars DIAMOND

Am I eligible to apply for a Status Match in the Wyndham Rewards program?

To be eligible to apply for the Wyndham Rewards Status Match, you must be a Total Rewards Platinum, Diamond or Seven Stars member in good standing, and you must be, or become, a Wyndham Rewards member in good standing.

How do I apply for my Wyndham Rewards Status Match?

It’s simple! If you are an eligible Total Rewards member, visit WyndhamRewards.com/CaesarsMatch and follow the instructions to apply for your Wyndham Rewards Status Match.

When does my Wyndham Rewards Status Match go into effect?

If you are an eligible member of the Total Rewards program, you will be matched after you successfully submit the required information on WyndhamRewards.com/CaesarsMatch and your Total Rewards membership is verified. You will receive a Wyndham Rewards member kit, including a member card, in the mail within 8-10 weeks.

If I successfully complete a Status Match in Wyndham Rewards, will I receive the same PLATINUM/DIAMOND Member Level perks as Wyndham Rewards members who earn these Member Levels as the result of completing Qualifying Nights?

You will receive most of the perks offered to such Wyndham Rewards PLATINUM or DIAMOND members (as applicable). Consistent with the Wyndham Rewards Member Levels terms and conditions, in order to earn the applicable point bonus you would need to complete the requisite number of Qualifying Nights. Please visit WyndhamRewards.com/levels to learn more about your member perks.

I have status with Total Rewards but not the Wyndham Rewards program. Can I still apply for a Status Match?

Yes. However, you will need to join Wyndham Rewards prior to applying for your Status Match. Wyndham Rewards is free to join. Visit WyndhamRewards.com/CaesarsMatch to join.

I’m currently staying at a Wyndham Hotel Group hotel that participates in Wyndham Rewards and just completed my Status Match online. How do I take advantage of my new Wyndham Rewards Member Level?

If you have successfully completed your Status Match in Wyndham Rewards and are currently visiting a Wyndham Hotel Group hotel that participates in Wyndham Rewards, simply log-in to your member account at WyndhamRewards.com or download our convenient mobile app to access a digital version of your member card and present it to the hotel’s front desk staff to receive your new Wyndham Rewards member perks. On-property perks are subject to availability and will be awarded in accordance with the Wyndham Rewards Member Levels terms and conditions. You are not entitled to Wyndham Rewards Member Level on-property perks at Caesars Entertainment properties; any on-property perks offered at such properties will be governed by the Total Rewards terms and conditions.

When I first applied for the Wyndham Rewards Status Match, I was in the Platinum Tier in the Total Rewards Program, and received the Platinum Member Level in the Wyndham Rewards Program. Since that time I’ve become a Diamond or Seven Stars member in Total Rewards. How do I upgrade my Wyndham Rewards Status Match?

If you previously received a Status Match to the Wyndham Rewards Platinum Level, but have since become a Diamond or Seven Stars member in the Total Rewards program, you are eligible to apply for the Diamond Level in the Wyndham Rewards Program in accordance with the Status Match terms and conditions. You can apply for the upgrade by visiting WyndhamRewards.com/CaesarsMatch and following the instructions.

When does the Wyndham Rewards Member Level I obtain from the Status Match program expire?

The Member Level you receive in the Wyndham Rewards program by virtue of your Status Match expires on December 31 of the calendar year in which you obtain it.

Is your Wyndham Rewards Status Match permanent?

No. The Member Level you receive in the Wyndham Rewards program by virtue of your Status Match expires on December 31 of the calendar year in which you obtain it. If, after expiration, you remain or become eligible again for a Status Match in Wyndham Rewards, you will have an opportunity to reapply for a Status Match pursuant to the then-current Wyndham Rewards Status Match terms and conditions.

Can I apply for a Wyndham Rewards Status Match if I live outside the US?

All eligible Total Rewards members, regardless of where they reside, may apply for a Status Match in the Wyndham Rewards program, so long as they are Wyndham Rewards members at the time of application. The Wyndham Rewards program is free to join.

Does applying for a Status Match in Wyndham Rewards keep my Wyndham Rewards points from expiring?

No. Wyndham Rewards points expire in accordance with the Wyndham Rewards program terms and conditions, regardless of whether or not you apply for and/or receive your Status Match.

Does applying for a Status Match in Wyndham Rewards reactivate my inactive Wyndham Rewards account?

No. However, a Wyndham Rewards member can reactivate their account by earning, redeeming or transferring points or Travel Partner Currency in accordance with the Wyndham Rewards program terms and conditions.

Can I gift my Wyndham Rewards Status Match eligibility to a family member or friend?

No. Your Wyndham Rewards Status Match eligibility is non-transferable and cannot be gifted or redeemed by another person.

My Wyndham Rewards Status Match application did not go through. What should I do?

If you meet the eligibility requirements listed above and your Status Match was not successful, please contact Wyndham Rewards Member Services at the applicable number found here.

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