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Air Canada today made an announcement that it would bring in a new loyalty program in-house after spinning-off Aeroplan a decade ago and getting some cash in the process.

Air Canada Own Loyalty Program

This leaves Aeroplan members three years to burn their miles on Air Canada and Star Alliance flights. Aeroplan (owned by Aimia) tried to reach an agreement so that their miles could be redeemed on Air Canada flights (likely dynamically priced) even after the “divorce”. Members cannot in the future, however, redeem for flights operated by Star Alliance partners of Air Canada. [click to continue…]

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A passenger who got stuck in a very long Air Canada check-in line causing her to miss the flight is now suing the airline after she was supposed to sit multiple rows away from her 3-year old daughter on a later flight.

Air Canada rebooked the passenger onto a later flight after their long check-in lines caused the passengers family to miss the check-in deadline despite being at the airport on time. [click to continue…]

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Back in late 2015 an incident made headlines when an Air Canada flight from Shanghai to Toronto hit some severe turbulence and had to make an emergency landing in Calgary after 21 people were injured.

It was immediately clear that none of the 21 injured were wearing their seat belts at the time turbulence hit and they were shaken around pretty violently. [click to continue…]

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Air Canada has become the latest carrier which changed the carry on policy, lifting weight restrictions on bags that can be taken on board the aircraft.

Customers on board Air Canada flights are now permitted 1 standard article and 1 personal item that is no longer limited by weight however the passenger must be able to handle the item alone without help. [click to continue…]

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Air Canada (Star Alliance) and Cathay Pacific (Oneworld) are starting to codeshare on January 19 2017, and the frequent flier partnership between Asia Miles and Aeroplan begins on the same date.

air-canada-cathay-pacific-codeshare-frequent-flier-partnership-begins-on-january-19-2017

Air Canada will place its code on select Cathay Pacific and Cathay Dragon regional services from Hong Kong and Cathay Pacific will place its code to select Air Canada destinations within Canada. [click to continue…]