by -

Nothing is too crazy to happen at least once, and so it is that another story reaches us from Beijing where two passengers missed their Air China flight and then made their way onto the tarmac to block the plane from leaving.


This obviously required them to breach through at least one door that leads down to the aircraft and to circumvent staff that is supposed to secure the gangway and prevent these things from happening in the first place. [click to continue…]

by -

The patience of the big Chinese Airlines with their uncivilized and unruly clientele is at an end. The five biggest carriers will create a common database that contains names who are banned from all flights.

B737 Air China

China faces a unique problem, many Chinese are first time travelers who have never been educated how to behave properly and they engage in brawls, assault staff and delay flights. [click to continue…]

by -

It is always a good idea to have your seat belt on during a flight even when the “Fasten Seat Belt” light is not on. What would you do, however, if the light is on for the entire duration of the flight?

Whine Wednesdays Faster Seatbelt

It is always a good idea to follow crew member instructions, but there is no way that I would not walk or go to the lavatory during a 14 hour flight. Besides, there really is no excuse to leave the light on for the entire flight. [click to continue…]

by -

Marriott Rewards has various Travel Packages redemption options where for instance you get a 7 night hotel award + a variable number of airline miles in your chosen airline for a set number of points.

Marriott Rewards Travel Package

In my opinion, this is the best way to use Marriott Rewards points. You get a 7 night hotel award and then can “purchase” airlines miles at ONE Marriott Rewards point per ONE mile with Package 1 airlines. [click to continue…]

by -

Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions January 31 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]