Air France-KLM Flying Blue has just released the list of their May promotional awards for July 1 – August 31, 2016-travel. The discount is from 20% to 50% from the usual number of miles required.
The U.S. Department of Transportation yesterday fined Air France ($200,000), British Airways ($150,000) and Lufthansa ($200,00).
The airlines had failed timely reply to complaints that passengers with disabilities had filed. The airlines are required to reply to these complaints within 30 days. [click to continue…]
Le Club AccorHotels has bonus miles promotion going on for Air France-KLM Flying Blue members February 22 – May 15, 2016.
You can earn double miles for second stay, triple miles for third stay and quadruple miles for the next five. [click to continue…]
An Air France Passenger en route to Paris was caught during the flight while smuggling her baby in a carry on bag all the way from Istanbul, obviously without a ticket for the infant.
The woman managed to go through all security checks undetected (says a lot about the safety standard at IST) but a fellow passenger noticed the duffle bag moving and alerted the cabin crew. [click to continue…]
Air France-KLM Flying Blue has launched a new promotion for buying miles at up to 50% bonus until March 18, 2016.
Non-elite members can purchase up to 75,000 miles per calendar year (no limit for elites) and the bonus under this offer is dependent on the number of miles you purchase. [click to continue…]
Air France and HOP! Have now extended the level and award miles earnings to lowest Mini and Basic fares that previously didn’t earn any.
You only earn 125 to 150 miles or 20% of the actual distance flown and only if you credit to FlyingBlue program. [click to continue…]
A LoyaltyLobby reader forwarded me an email that he had received from KLM regarding credit card fee changes for tickets issued in Netherlands.
Those that book KLM and Air France tickets on KLM’s Netherlands website must pay 1.75% fee of the total price or maximum of 20 euros. [click to continue…]
FlyingBlue, the Frequent Flyer Program of Air France-KLM, just had it’s 10 year anniversary and their Director announced a streamlining program to make significant changes until 2018.
For all these desired changes to come into effect, FlyingBlue Management set a timeline of two years. [click to continue…]
Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.
Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]
Yesterday afternoon it was all over the news that a bomb has been found on an Air France airliner that was diverted to Kenya. This turned out to be a false alert, the suspicious object wasn’t a bomb.
Since yesterday, authorities who investigated the case and retrieved the object from the aircraft gave the green light that the flight has not been in danger. [click to continue…]
A suspicious package which has been identified as a bomb has been found on an Air France flight en route from Mauritius to Paris Charles de Gaulle. The flight was immediately diverted and all passengers and crew left the aircraft safely.
The item was found on Air France Flight AF463, with 459 passengers and 14 crew members on board after already being in the air from Mauritius airport. [click to continue…]