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Air Berlin Topbonus just announced a new promotion which offers to pool miles into a family account for flights between April 1st – October 15th 2017.

Not only is the time period for this family account limited but only tickets booked betwee December 30th 2016 and February 28th 2017 are eligible. Registration is also required. [click to continue…]

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Air Berlin has been sending out two discount vouchers with a value of US$80 to their Topbonus Members that can be used for flights booked until 28 December 2016, travel until March 31st 2016.

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The two vouchers can be used online to offset the base fare of all Air Berlin flights, however not those booked as ‘Light Fares’ which are ineligible. [click to continue…]

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The troubles of Air Berlin continue with the announcement that their CEO will leave the company early next year, being replaced by a Lufthansa Executive of all people, likely preparing a larger takeover.

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At the same time it is rumored that Lufthansa will also take over the entire Air Berlin Long Haul fleet on top of the recently announced lease of 38 Air Berlin aircraft and crew. [click to continue…]

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Air Berlin has sent out emails to their customers and Topbonus members announcing details of the ongoing company restructuring which apparently won’t leave much behind of the airline as we know it.

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Apart from the already announced transfer of aircraft to competitors Etihad will purchase the entire Air Niki and take over the very popular mid-haul tourist destination traffic to Southern Europe and North Africa. [click to continue…]

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Two weeks ago our reader Michael contacted us with a Reader Question about the issue that Air Berlin doesn’t have any English speaking support staff at the Topbonus Service Center.

ab-english-serviceWe then contacted the Air Berlin press office which assured us the issue would be taken care of, but after the same reader reported nothing changed the company now back paddled and said it would take more time. [click to continue…]

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Today we handle another Reader Question that reached us last week and where one of you complained about Air Berlin not having any English speaking support staff at the Topbonus Service Center.

ab-a330-aircraft-copyIt’s not the first time that this topic has reached our inbox and we decided to feel further and contact Air Berlin to see what they say about the issue. [click to continue…]