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6 Comments

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 25

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Etihad Airways has launched new tripe & quadruple Guest miles promotion for travel on Etihad, Alitalia, Airberlin, Jet Airways, Air Serbia & Air Seychelles.

Etihad Guest Triple Quadruple Bonus Miles Business & First July 5 September 15 2015

The offer is valid for bookings made between July 1 – 20 for travel between July 5 – September 15, 2015. Registration is required by July 20. [click to continue…]

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7 Comments

Back in April, I wrote about (access here) a new customer service promise by Airberlin CEO that was promising to settle issues with their customers within 7 days of initial contact.

Whine Wednesdays Airberlin U

I can now say that this is a big lie and Airberlin and its CEO should be ashamed of his company for not paying valid claims from mishandled baggage and delayed flights per EC 261/2004. [click to continue…]

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Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments June 20 2015 U

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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8 Comments

Marriott Rewards has various Travel Packages redemption options where for instance you get a 7 night hotel award + a variable number of airline miles in your chosen airline for a set number of points.

Marriott Rewards Travel Package

In my opinion, this is the best way to use Marriott Rewards points. You get a 7 night hotel award and then can “purchase” airlines miles at ONE Marriott Rewards point per ONE mile with Package 1 airlines. [click to continue…]