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Air Berlin has sent out emails to their customers and Topbonus members announcing details of the ongoing company restructuring which apparently won’t leave much behind of the airline as we know it.

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Apart from the already announced transfer of aircraft to competitors Etihad will purchase the entire Air Niki and take over the very popular mid-haul tourist destination traffic to Southern Europe and North Africa. [click to continue…]

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Two weeks ago our reader Michael contacted us with a Reader Question about the issue that Air Berlin doesn’t have any English speaking support staff at the Topbonus Service Center.

ab-english-serviceWe then contacted the Air Berlin press office which assured us the issue would be taken care of, but after the same reader reported nothing changed the company now back paddled and said it would take more time. [click to continue…]

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Today we handle another Reader Question that reached us last week and where one of you complained about Air Berlin not having any English speaking support staff at the Topbonus Service Center.

ab-a330-aircraft-copyIt’s not the first time that this topic has reached our inbox and we decided to feel further and contact Air Berlin to see what they say about the issue. [click to continue…]

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Air Berlin Topbonus has sent out emails to their Elite Members apologizing for the turbulent weeks in operations and uncertain signals about the future of the airline.

ab-a330-aircraft-copyOver the past few weeks Air Berlin had cancelled many flights which left passengers stranded at the airport and also announce large reduction in capacity, downsizing the company. [click to continue…]

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Air Berlin has brought back its popular Status Match program, matching existing staus customers of other airlines to their Top Bonus Silver (oneWorld Ruby) or Gold (oneWorld Sapphire) Card.

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This time the match is open to 7 other countries in addition to Germany including the U.S. which has previously been excluded after Air Berlin tuned back the program, adding residence requirements. [click to continue…]

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After lots of speculation over the last weeks the Air Berlin Board of Directors has now confirmed a massive restructuring of the company that will see the fleet shrink to just 75 aircraft.

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In addition management also confirmed that up to 1,200 full time equivalent staff will be laid off and the company will work with the employees council to complete this process until spring 2017. [click to continue…]

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Air Berlin continues to float in their economic woes and German newspapers now report details about the massive restructuring that could see the airline halved in size very soon.

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As per news reports, the airline is planning for 1,000 jobs to be cut in a first wave and aircraft being wet-leased to Lufthansa and TuiFly. [click to continue…]

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A reader notified us of his recent experience on Air Berlin as the airline has eliminated the complimentary beverage service on their short haul European flights.

Air Berlin A330All this comes while Air Berlin is promoting their new Business Class product with big slogans about premium passengers being able to choose items from their extensive on board menu. [click to continue…]