by -
4 Comments

Airberlin Topbonus has launched an interesting promotion for getting Gold status with the program that maps to Oneworld Sapphire status.

Airberlin Topbonus Gold Status (Oneworld Sapphire) 100,000 Amex Transfer

All you need to do is to transfer 100,000 American Express Membership Rewards points during the promotional period of June 6, 2017 – June 5, 2018 (can be several transfers during the promotional period). [click to continue…]

by -
0 Comments

Air Berlin Topbonus has informed their members via email that effective September 1st 2017 there will be changes to their award redemption rates as well as the associated fees for mileage awards.

The surcharges for award redemptions will be reduced across the board while some of the award levels go up, requiring more miles than before to issue an award ticket. [click to continue…]

by -
13 Comments

We at LoyaltyLobby receive many emails every day and readers keep writing us most frequently about issues they have with Air Berlin losing their luggage and remain silent how to reimburse the customer.

Air Berlin has had tremendous issues with it’s customer service in many fields, especially the response time and at times simply ignored certain requests entirely. [click to continue…]

by -
0 Comments

Air Berlin Topbonus just announced a new promotion which offers to pool miles into a family account for flights between April 1st – October 15th 2017.

Not only is the time period for this family account limited but only tickets booked betwee December 30th 2016 and February 28th 2017 are eligible. Registration is also required. [click to continue…]

by -
3 Comments

Air Berlin has been sending out two discount vouchers with a value of US$80 to their Topbonus Members that can be used for flights booked until 28 December 2016, travel until March 31st 2016.

ab-voucher

The two vouchers can be used online to offset the base fare of all Air Berlin flights, however not those booked as ‘Light Fares’ which are ineligible. [click to continue…]

by -
2 Comments

The troubles of Air Berlin continue with the announcement that their CEO will leave the company early next year, being replaced by a Lufthansa Executive of all people, likely preparing a larger takeover.

ab-restructure

At the same time it is rumored that Lufthansa will also take over the entire Air Berlin Long Haul fleet on top of the recently announced lease of 38 Air Berlin aircraft and crew. [click to continue…]