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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions February 28

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

[click to continue…]

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Delta’s CEO was on Quest Means Business last night on the CNN and seems that the US airlines are gearing up the rhetoric against the Gulf airlines of Emirates and Etihad (both from the UAE) and Qatar Airways.


Source: CNN

Now, Delta’s CEO is blaming the countries (all) on the Arabian peninsula for the September 11 attacks that lead the restructuring of the airlines in the United States and implying that UAE has something to do with them. [click to continue…]

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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions February 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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American Airlines, Delta Air Lines, and United Airlines have started to lobby the US government to restrict the expansion of the gulf airlines namely Emirates, Etihad and Qatar due to alleged “subsidies”.

WSJ Big U.S. Airlines Fault Persian Gulf Carriers

The United States and the gulf states have an Open Skies agreement that allows the airlines from these countries to freely operate flights in-between, as long as they don’t receive government subsidies. [click to continue…]