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There has been lot of noise in the past two weeks about the press conference that was going to take place in New York today. The CEO of Qatar Airways denied that the airline would have been joining the alliance last week contradictory what was published on Financial Times.

oneworld invites Qatar Airways on board

The airline is indeed joining the Oneworld alliance and completion of becoming a member is expected to take from 12 to 18 months. So, we are looking late 2013 or early 2014 as likely official joining date for Qatar. You can access the official Oneworld press release here.

qatar-oneworld-official

Currently the oneworld alliance consists of eleven member airlines; airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Qantas, Royal Jordanian and S7 Airlines.

oneworld-wings

Malaysian Airlines and SriLankan Airlines are currently in the process of joining the alliance. Oneworld alliance member Malev went bankrupt earlier this year and the joining of Kingfisher Airlines was cancelled due to its financial difficulties.

Qatar is the first of the big three of the Middle Eastern carriers to join an alliance. Emirates has always said that they are not interested in joining and they just formed a partnership with oneworld member airline Qantas. Etihad announced earlier today the deep codesharing agreement that they are going forward with Air France-KLM.

It is interesting that Qatar chose Oneworld. It has had more frequent flier ties with Star Alliance carriers like United, US Airways, and BMI than with oneworld ones (none).

Qatar Airways route network

qatar-airways-worldwide-map

The airline already serves 120 destinations worldwide. The latest one was reintroduction of flights to Yangon, the capitol of Myanmar, last week.

Americas

qatar-airways-americas

The airline flies to New York, Washington DC, Chicago (in 2013), Houston, Montreal and to Sao Paulo with a continuing service to Buenos Aires.

Europe, North Africa & Middle East

qatar-airways-route-map-middle-east-europe-north-africa

The airline serves more than 30 destinations on continental Europe. The airline has an extensive network in Northern Africa and in the Middle East.

Africa

qatar-airways-africa

The airline serves nine destinations in Central and Southern Africa + Seychelles.

Indian Subcontinent & Asia

qatar-airways-route-map-asia

The airline servers number of destinations in India and Asia.

Australia

qatar-airways-australia-indonesia

The airline currently serves both Perth and Melbourne

Conclusion

This is interesting movie from Qatar’s part. We’ll see if Star Alliance is able to lure either Emirates or Etihad. For the most part, I have liked the service that I have received on Qatar flights. I am not huge fan of the transfer experience in Doha, but it should get better in 2013 when the new airport is ready.

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There are quite a few offers for transatlantic travel this fall and winter. This offer from British Airways is valid for travel between October 1 and January 31, 2012. The offer is valid for flights marketed and operated by British Airways, Iberia, American Airlines, and OpenSkies. This offer is valid for Executive Club members in the United States and Canada.

british-airways-executive-club-fall-2012-transatlantic-bonus

The only drawback is the fare class eligibility. The bonus is eligible for first, business, premium economy, and full fare economy fares. You will earn 15K bonus Avios for first round trip, 35K bonus Avios for the second one, and 50K for the third and subsequent round trips during the promotional period. Note that the travel must start in the United States or Canada and you need to register for this offer before travel.

british-airways-executive-club-fall-2012-transatlantic-bonus-airlines

Conclusion

There are quite a few promotions going on for the transatlantic travel this fall/winter that are only eligible for full fare travel.

Here are the terms and conditions of this offer:

Avios bonus for US and Canadian Executive Club members on qualifying, round-trip transatlantic flights operated and marketed by British Airways, American Airlines, Iberia or OpenSkies booked in flexible/non-restricted Economy or higher fares for travel completed by January 31, 2013. Pre-travel registration required.
1. To be eligible for this promotion, British Airways Executive Club members at least 18 years of age who are locally enrolled and residing in the United States or Canada must (i) register for the promotion between September 27, 2012 and January 31, 2013, inclusive, at ba.com; if you are not a current member, you must enroll in Executive Club and register; and (ii) after registering sufficiently in advance of outbound travel, book and then complete qualifying flights by January 31, 2013. British Airways (“BA”) reserves the right to verify the eligibility of members. By taking part in this promotion, members confirm that they accept the terms and conditions of the offer.
2. Existing bookings made prior to the promotional period do not qualify and this offer cannot be applied retroactively.
3. Member must purchase and fly on a full-fare, transatlantic round-trip ticket for travel beginning and ending in the United States or Canada for flights that are operated and marketed by British Airways, American Airlines, Iberia or OpenSkies, in the following booking classes (which are unrestricted or have limited restrictions):
(i) on British Airways operated flights, includes fares booked in First Class, Club World Business Class, World Traveller Plus Premium Economy or flexible/non-restricted World Traveller Economy Class: F, A, J, C, D, R, I, W, E, T, Y, B or H;
(ii) on American Airlines operated flights, includes fares booked in First Class, Business Class or flexible/non-restricted Economy Class: F, A, J, R, D, I, Y, B or H;
(iii) on Iberia operated flights, includes fares booked in Business Class or flexible/non-restricted Economy Class: J, C, D, R, I or Y;
(iv) on OpenSkies operated flights, includes fares booked in Biz Bed/Business, Prem Plus/Premium Economy and flexible/non-restricted Eco/Economy: J, C, D, R, I, W, E, T, Y, B or H.
This promotion does not apply to flights marketed or operated by franchises, including Comair, Iberia Express, and Sun-Air, or any other code share partners or oneworld© Alliance members.
4. It is the member’s responsibility to ensure that the booking/selling class of the fare purchased qualifies for this promotion. Please confirm prior to purchase. For bookings on ba.com, simply click on the flight number hyperlink on the “Choose your flights” page and refer to the booking/selling classes listed above in 3. (Discount Economy class fares, including those booked/sold in K, M, L, V, S, N, Q, O, or G fare classes, do not qualify for this offer.)
5. Member will earn the following bonus on qualifying, round-trip transatlantic flights booked in flexible/non-restricted Economy and higher fare classes taken during the promotional period:
– 15,000 bonus Avios points for first round-trip purchased and flown as an Executive Club member on a qualifying ticket
– 35,000 bonus Avios points for second round-trip purchased and flown as an Executive Club member on a qualifying ticket
– 50,000 bonus Avios points for third (and each subsequent) round-trip purchased and flown as an Executive Club member on a qualifying ticket
6. Members must quote their Executive Club membership number when booking their qualifying flights and again at check-in for each flight flown during the promotional period.
7. The following are not qualifying flights and this promotion cannot be used in conjunction with any offer, promotion, or deal, including, but not limited to: (i) redemption bookings; (ii) travel agent or airline industry discounted fares, Consolidator or Wholesale fares, group discount fares, child/infant fares or senior citizen fares, whether or not booked in one of the qualifying booking classes; (iii) bookings made with vouchers or coupons (e.g. shareholder’s discount coupon); or (iv) tickets upgraded from any class.
8. Qualifying flights are subject to availability and capacity control in the booking classes eligible for this promotion at the time of booking. BA does not accept any responsibility in the event that members are unable to book qualifying flights.
9. Please allow 4 to 6 weeks for bonus Avios to be credited to your Executive Club account.
10. British Airways is not liable for the reproduction of this offer or indirect access via third party websites of these terms and where such reproduction misstates or omits any of the information or terms and conditions connected with this promotion.
11. Member must pay all applicable taxes, fees, and carrier charges.
12. BA reserves the right to cancel or amend the terms and conditions of this offer, without notice, at any time.
13. Subject to the full terms and conditions of the Executive Club Programme.
14. Cannot be combined with any other offer.
15. Other significant restrictions apply.

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There has been a lot of disappointment about Hilton not running a point related promotion this month. They do, however, have four airline related ones going on this month and continuing all the way up to December. The next chainwide promotion “1,000 Reasons” starts on November 1, 2012.

If you are NOT interested about airline miles at all, you should take advantage of the promotion that Hilton has with Virgin Atlantic. Five stays would earn you total of 20K Virgin Atlantic Flying Club miles that you can transfer back to 40K Hilton HHonors points.

You can continue earning BMI Diamond Club miles until October 27, 2012. You warn 1000 miles per stay regardless of the Hilton brand and for up to 3 days. You can transfer BMI Miles to British Airways Executive Club. BMI Diamond Club will close on December 31, 2012.

You can earn 250 Delta MQM’s and double SkyMiles for stays of 2 nights or longer between October 1 and December 15, 2012. This offer is available only at select hotels.

hilton-hhonors-delta-skymiles-4th-q-2012-promotion

250 Delta MQM’s and Double Miles for Stays of 2 Nights or Longer at Select Hilton Family of Hotels

Hilton is offering maximum of 15K bonus Virgin Atlantic Flying Club miles for 5 stays. You can always transfer the bonus + base miles back to Hilton HHonors for total of 40K HH points. This promotion is valid until December 31, 2012

hilton-hhonors-virgin-atlantic-4th-quarter-offer

Hilton HHonors Virgin Atlantic Flying Club Bonus Offer – 15K Bonus Miles for 5 Stays

Hilton has a promotion with Miles & More (Lufthansa, Swiss, Austrian etc) for up to quadruple miles until December 31, 2012.

hilton-hhonors-miles-more-quadruple-miles-4th-q-2012

Hilton HHonors Miles & More Promotion for Up To Quadruple Miles

You can earn 4000 bonus Emirates Skywards miles on your second stay. This offer is valid until December 31, 2012.

hilton-hhonors-4th-q-2012-emirates-skywards

Hilton HHonors Emirates Skywards Promotion – 4000 Bonus Miles on Your Second Stay

Conclusion

If you are to do five stays during the promotional period, I would take advantage of the promotion with Virgin Atlantic and transfer the points back to Hilton HHonors once they have posted. The promotions with Emirates and Miles & More are good, if you are member of those programs and collect their miles. The Delta promotion is not really worthwhile unless you are in need of some MQM’s (Medallion Qualifying Miles).

For multiple night stays, you should consider crediting the stays to BMI Diamond Club until 27th of October. You will earn 1000 miles per night for up to 4 nights.

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Marriott Travel Packages are the best way to use Marriott Rewards points IF you need some airlines miles as well. These packages consists of 7 nights stay at a chosen category or tier (Ritz-Carlton & Marriott Vacation Club) hotel and set number of miles at various airline programs. You will also get a 25% coupon for Hertz rental that I have never been able to use as rates that are not discount eligible have always been a better deal.

marriott-travel-packages

The reason why these are such a good deal is that you will get a nice chunk of airline miles in the process. You can collect airline miles on your Marriott stays but it is far better just continue crediting towards Marriott points and take advantage of MegaBonuses. Then, when you have enough points in your account to redeem for a Marriott Travel Package, you just issue one.

Marriott Travel Packages Levels
Marriott Travel Packages Levels

You can essentially “transfer” Marriott Rewards points at 1 to 1 level for airlines like United, US Airways, and British Airways.

Here’s an example of redeeming for cat 1 to 5 travel package + 120K airline miles

If we assume that you would use the 7 nights at category 5 property, it would cost you 25K per night but you would get the 4th night free. The number of points required would be 150K.

marriott-travel-packages-airline-miles-levels

The travel package at category 1 to 5 costs you 270K Marriott Rewards points. If we deduct the point value of the room part (150k), you “transfer” the 120K Marriott Rewards points to 120K airline miles.

Choosing the number of airline miles level

Each of the travel packages has four level for number of airline miles you would earn by redeeming a travel package. I would suggest that you go for the highest level if possible.

Upgrading the hotel category part of the travel package

If you redeem for a category 1 to 5 package and would later want to stay at the category 6 property, you can do this by paying the difference in points that is 30K. You need to call Marriott Rewards customer service and they can do it instantly.

Downgrading the hotel category part of the travel package

I always suggest that you should issue the travel package at the lowest category first if you are not sure how you are going to use it. You can always upgrade it.

But if you issued the package at the higher level that is required for your stay, you can always call the Marriott Rewards customer service and request them to downgrade it and get the difference in points deposited to your account.

Extending the hotel certificate

The hotel certificate that is deposited to your Marriott Rewards account is valid for 12 months after issuance. I have personally, however, been able to extend these more than twice. You need to contact the Marriott Rewards customer service to achieve this. I cannot guarantee that it will work for you, but it has for me.

Unable to use the hotel award

Try extending the award certificate. I have managed to do this few times. If they are not willing to do it, consider giving it away as the number of points you get back is not a lot. If you issued it higher than the lowest category level, downgrade it to the lowest level and get some points back to your account.

If you are not able to use it or give it away, you will get some points back for unused certificate and it is dependent and what mileage level you originally issued it.

Here are some values that you can expect to get back IF you need to redeposit unused hotel certificate from the travel package

Travel package with highest number of miles redeemed:
Cat. 1-5 : 10K points
Cat. 6 : 25K points
Cat. 7 : 40K points

Travel package with lowest number of miles redeemed:
Cat. 1-5 : 40K points
Cat. 6 : 55K points
Cat. 7 : 75K points

When to redeem

Some airlines like US Airways and American Airlines, which used to be a Marriott partner, tend to run promotions once in a while for transfer from hotel programs. They might give you a 35% to 50% bonus for miles transferred in. This is the time to redeem. I redeemed 3 or 4 travel packages when the partnership with American Airlines was ending and AA was offering bonus for points transfers. I made my first Million Miles status with AA with the help of Marriott.

Few of other tips

– You can use the ward certificate for less than 7 nights but you won’t receive any points back. Just do a reservation online for 7 nights and leave early. Otherwise, you can contact the Marriott Rewards and have them to make the reservation for you

– If there is a day in between that is not available for points, you can pay for it in cash. You need to arrange this with the Marriott Rewards customer service i.e. you stay at the hotel for 10 nights and use travel package for nights 1 to 3 and 7 to 10. You can pay for nights 4 to 6.

Marriott Travel Package: Hotel + Air Package 1

marriott-travel-package-1

Note that you will receive 50K, 70K, 100K or 120K miles in any of the participating airlines: Aeromexico, Air Canada, Alaska Airlines, British Airways, Delta Air Lines, Frontier Airlines, GOL/Varig, Hawaiian Airlines, United Airlines, US Airways or Virgin Atlantic

Marriott Travel Package: Hotel + Air Package 2

marriott-travel-package-2

Note that you will receive 35K, 50K, 70K or 85K miles in any of the participating airlines:

Aeroflot, airberlin, Air China, Air France/KLM, Alitalia, ANA, Asiana Airlines, Avianca-TACA LifeMiles, Cathay Pacific, China Eastern, China Southern, Emirates, Japan Airlines, Jet Airways, Kingfisher Airlines, LAN, Lufthansa Miles & More, Qantas, Qatar Airways, Singapore Airlines  or TAP Air Portugal

Marriott Travel Package: Hotel + Air Package 3

marriott-travel-package-3

This package is reserved entire for Southwest. You will receive 50K, 70K, 100K, or 120K Rapid Reward points that are COMPASSION PASS QUALIFYING. If you redeem the highest package and deposit the points to Southwest, you receive a Southwest Companion Pass for a year.

Marriott Travel Package: Hotel + Air Package 4

marriott-travel-package-4

This package is for JetBlue TruBlue and Virgin America Elevate members. You will receive 25K, 35K, 50K, or 60K points.

Conclusion

IMHO this IS really the best way to use Marriott points IF you prefer getting a lot airline miles along the way. There are some drawbacks to this as well that I listed above and workarounds like extending the certificate for a year.

Here are the short terms and conditions of this award:

To redeem for a Hotel, Air & Car Package reward:
Contact the airline you will use as your carrier.  (You must be a member of their frequent flyer program.)  Inquire about the number of miles needed to travel from departure location to your destination and remember to take into account the number of people traveling in your party.

Once you know the number of miles needed, call
1-800-MARRIOTT to make your hotel reservation.  Make sure to inform the reservation agent that you are using a Travel Package Reward.

After your reservation is confirmed, you can complete the reward order over the phone or order online.

Reward Delivery Information

  1. Hotel certificate will be issued electronically and will be available at the hotel upon check-in.
  2. Airline miles will automatically be sent to your frequent flyer account.Please allow approximately 6 weeks for your miles to be posted to your frequent flyer account or contact your local Marriott Rewards office to inquire about express service (may include a fee).

    Miles will automatically transfer into the frequent flyer mileage account that matches the name on your Marriott Rewards account.  Once processed, airline miles cannot be transferred back to your Marriott Rewards account.

  3. You will receive a paper certificate for your Hertz rental.Please allow 10 business days for US delivery, 4 weeks for delivery outside the US, or contact your local
    Marriott Rewards office to inquire about express service (may include a fee).

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Now, it has finally come – an email from BMI’s Diamond Club about the closure of the program. If your BMI Diamond Club account is not based in the UK or South West Pacific (Australia/New Zealand), your account will close on December 31st, 2012. You can find more information about this on BA’s website.

bmi-diamond-club-closure

The log in to the Diamond Club account will move to www.diamondclub.org or non UK/South West Pacific members.

All members, however, will not be able to earn or burn Diamond Club miles from September 27th onwards except UK members with BMI branded credit cards.

If you are currently holding an award reservation made using BMI Diamond Club miles and you cancel it after December 31st, you will NOT receive any miles back as non-UK/South West Pacific Member. You will, however, receive back taxes/fees that you paid.

Conclusion

If you have BMI Diamond Club account and some miles in it, you should just go ahead and link it to British Airways Executive Club account and do the miles transfer. There is really no point keeping miles on BMI Diamond Club account after all earning and burning options have been closed.

But British Airways could have just easily opened an Executive Club account and transferred all the remaining Diamond Club points there for members that haven’t done it by themselves. By not doing so, British Airways is able to clear their books from liability that these existing miles represent.

 Here’s the full information from British Airways:

With the closure of www.flybmi.com on 28 October 2012, there are some important changes to the Diamond Club.

UK members

From 28 October 2012, UK Diamond Club members will no longer be able to earn destinations miles, other than through a bmi Credit Card account from MBNA.

You can continue to log into your account through our new website, www.diamondclub.org, which will be available from 27 October 2012.

In order to redeem destinations miles you can transfer them 1:1 to Avios with the Executive Club.
After you have transferred your miles you can spend your Avios on flights, upgrades, hotels and car hire.

See ‘Transferring your destinations miles’ below.

South West Pacific members

We are currently reviewing the options for our Diamond Club members who live in the South West Pacific.

From 28 October 2012 you will no longer be able to earn or redeem destinations miles and your account and destinations miles balance will be frozen until further notice.

You will be able to log into your account to check your balance and update your details through our new website, www.diamondclub.org, which will be available from 27 October.

Members outside the UK and South West Pacific

For members outside of the UK and South West Pacific, the Diamond Club will close on
31 December 2012.

From 28 October 2012, you will no longer be able to earn or redeem destinations miles.

In order to redeem destinations miles you can transfer them 1:1 to Avios with the Executive Club. After you have transferred your miles you can spend your Avios on flights, upgrades, hotels and car hire. See ‘Transferring your destinations miles’ below.

You will be able to log into your account to check your balance and update your details through our new website, www.diamondclub.org, which will be available from 27 October.

Frequently Asked Questions

Take a look at our Frequently Asked Questions for more information about the changes and what they mean for you.

Read our FAQs

Transferring your destinations miles

You can transfer as many destinations miles to Executive Club Avios points as you like at the rate of 1:1.

Simply log in to your Executive Club account and go to the ‘Manage My Account’ page. Here you’ll find a link to the transfer destinations miles tool under the ‘Your Options’ section.

Before you start a transfer please ensure that your contact details, including your name, email address and date of birth are up to date in both your Diamond Club and Executive Club accounts.

Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible.

After 31 December 2012 this transfer facility will not be available for members outside UK.

Transfer your destinations miles now

Tier matching for Diamond Club Silver and Gold members

If you are a Diamond Club Gold or Silver member, you can apply for matching tier status within the Executive Club.

Please note that the ability to apply for matching tier status within the Executive Club ends on
31 December 2012 for all members.

Not currently a member of the Executive Club?
In order to tier match from your current Diamond Club status to a new Executive Club account, you will need to join the Executive Club via our dedicated enrolment page.

Join the Executive Club

If you are a Diamond Club Gold or Silver member:
Once you have enrolled in the Executive Club as a Blue member please complete the online tier match form.

If you are a Diamond Club Blue member:
There is no need to complete the tier match form.

Complete the online tier match form

Already a member of the Executive Club?

If your Diamond Club status entitles you to a higher status than you currently have with the Executive Club, you will need to complete a tier matching form.

Complete the online tier match form

Frequently Asked Questions

Last updated: Friday 28 September 2012

The Future of the Diamond Club

For full information on the changes and what this means for you please see the questions and answers below.

Diamond Club and Executive Club – general questions

As a UK-based Diamond Club member, how can I check my destinations miles balance after 27 October 2012?

As a UK based Diamond Club member, you will be able to use our new Diamond Club website www.diamondclub.org which will be available from 27 October onwards

As a non-UK or South West Pacific based Diamond Club member, how can I check my destinations miles balance after 27 October 2012?

As a non-UK/SWP based Diamond Club member you will be able to log into your Diamond Club account and check your mileage balance online at www.diamondclub.org, which will be available from 27 October onwards.

As a non-UK or South West Pacific based Diamond Club member, what will happen to my account and destinations/status miles after 31 December?

As a non-UK based Diamond Club member your Diamond Club account will close on 31 December 2012. Any destinations or status miles remaining in your account on this date will automatically expire. Remember to transfer your destinations miles to Avios and request your tier match via the online tier match form.

To request the transfer you must log into your Executive Club account, select ‘update my details’ from the left hand navigation menu and then select ‘Combine my Avios’ from the list of options on your screen.

> Complete the online tier match form

As a South West Pacific member (i.e. Australia/New Zealand), what will happen to my account?

We are currently reviewing options for our customers who live in the South West Pacific. We will freeze your Diamond Club account and destinations miles balance until further notice but assure our members in the South West Pacific that your loyalty is important to us and we will do everything we can to complete this review quickly.

What if I have a query as a South West Pacific member?

We have created a new website at www.diamondclub.org which will be available from 27 October 2012. Queries can be submitted using the online ‘Contact Us’ section or by contacting the Diamond Club call centre.

As a Diamond Club member, which British Airways lounges can I access using my Diamond Club membership card before 31 December?

Gold Diamond Club members can access the Galleries First lounge, Galleries Club lounge and Arrivals lounge at London Heathrow Terminal 5. Gold Diamond Club members can also access the London Gatwick British Airways First and Club lounges as well as the London Gatwick Sofitel arrivals lounge.
Please note that Gold members may take one guest into the lounge, but guests are not permitted in the arrivals lounges.

Silver Diamond Club members can access the Galleries Club lounge at London Heathrow Terminal 5 and the British Airways Club lounge at London Gatwick. Silver members may take one guest into the lounge.

Please bring your membership card with you as you may be asked to present this in order to gain access to the lounge.

What if I currently hold lifetime Gold status at the Diamond Club?

British Airways does not offer an unlimited or lifetime tier status. Diamond Club Lifetime Gold customers will therefore be invited to join the Executive Club Gold tier for a minimum of one year.

Are you closing Diamond Club?

The Diamond Club is moving to a UK only programme on 31 December 2012. This means that the Diamond Club programme outside of the UK and South West Pacific will close on this date. As a UK based Diamond Club member you can continue to collect destinations miles with a bmi Credit Card from MBNA. We will be in touch with members in South West Pacific in due course to advise the options available to them.

Diamond Club and Executive Club – existing award bookings

Will my future award booking with a Star Alliance airline, Virgin Atlantic, Qatar, Jet Airways, Transaero, BA, bmi baby/regional be honoured?

Any existing bookings you have with any Star Alliance airlines, Virgin Atlantic, Qatar, Jet Airways, Transaero, British Airways or with bmi regional will be honoured and you can travel as planned.

Due to the fact that bmi is no longer a member of the Star Alliance, and Virgin Atlantic is no longer a partner of the Diamond Club, you will not earn any destinations or status miles on any future bookings with these airlines. You can continue to collect destinations or status miles when you fly with bmi regional until 30 September 2012.

You can continue to collect destinations miles when you fly with Qatar, Jet Airways, Transaero and British Airways until 27 October 2012. Bmi baby ceased operation on 9 September 2012.

Can I cancel or amend my future award booking with a Star Alliance airline, Virgin Atlantic, Qatar, Jet Airways, Transaero, BA or bmi regional?

Unfortunately you will be unable to amend any existing bookings you have with any Star Alliance airlines or with Virgin Atlantic. You can continue to amend any existing bookings you have with bmi Regional until 30 September, or with Qatar, Jet Airways, Transaero and British Airways until 27 October after which you will be unable to make any amendments to your booking.

You can choose to cancel any future award bookings you have with any previous or existing bmi air partners at any time.

As a non-UK based Diamond Club member with a future award booking – what is the refund policy if I want to cancel my booking after 27 October?

As a Diamond Club member based outside of the UK, if you choose to cancel an existing award booking after 27 October 2012 you will receive a full refund of any cash and destinations miles paid when the booking was made. Please note that you must transfer any destinations miles to your Executive Club account before 31 December 2012 when the Diamond Club programme closes outside of the UK and in Australia and New Zealand.

As a non-UK based DC member with a future award booking – what is the refund policy if I want to cancel my existing booking after 31 December?

As a non-UK based Diamond Club member, if you choose to cancel an existing award booking after 31 December 2012 you will receive a full refund of any cash paid when the booking was made. Unfortunately you will not receive a refund of any destinations miles paid due to the fact that your non-UK based Diamond Club account will be closed from 31 December onwards.

As a UK-based Diamond Club member with a future award booking – what is the refund policy if I would like to cancel my future award booking?

The normal refund policy will apply for any cancelled award bookings. You will receive a full refund of any miles and cash paid for the booking. Any refund of destinations miles will be made into your Diamond Club account.

Diamond Club and Executive Club – earning

As a Diamond Club member which airlines can I continue to earn destinations miles with when I fly?

You can continue to earn destinations miles when you fly with bmi, British Airways, Qatar, Jet Airways and Transaero.  Please note that if you have a booking with any of these airlines where the date of travel is after 27 October, your booking will be honoured however you will not earn destinations miles.

As a Diamond Club member which airlines can I continue to earn status miles with when I fly?

You can continue to earn status miles when you fly with bmi or bmi Regional. Please note that you will no longer earn status or destinations miles when flying with bmi Regional after 30 September.  You can continue to earn status miles when you fly with bmi until 27 October 2012.

As a Diamond Club member which airlines can I no longer earn destinations miles with when I fly?

You can no longer earn destinations miles when you fly with any Star Alliance airlines or with Virgin Atlantic. You will no longer be able to earn destinations miles when you fly with bmi Regional after 30 September 2012.

As a Diamond Club member which airlines can I no longer earn status miles with when I fly?

You can no longer earn status miles when you fly with any Star Alliance airlines. You will not earn any destinations or status miles when you fly with bmi Regional after 30 September 2012.

As a Diamond Club member, can I continue to purchase destinations miles?

Yes, you can continue to buy destinations miles online until 27 October 2012.

As a UK-based Diamond Club member, which non-airline partners can I continue to collect destinations miles with?

You can continue to earn destinations miles with bmi partner hotels, when shopping online and with your bmi Credit Card account from MBNA. Please note that after 27 October you will only be able to collect destinations miles using a bmi Credit Card account from MBNA

As a non-UK based Diamond Club member, which non-airline partners can I continue to collect destinations miles with?

You can continue to earn destinations miles with bmi partner hotels and when you shop online. You will no longer be able to earn destinations miles after 27 October 2012.

As a Diamond Club member which non-airline partners can I no longer collect destinations miles with?

You can no longer earn destinations miles with bmi hotels, Europcar or Purple Parking.

As a UK based Diamond Club member, how can I collect destinations miles after 27 October?

You will be able to continue collecting destinations miles after 27 October using a bmi Credit Card account from MBNA

As a non-UK based Diamond Club member, how can I collect destinations miles after 27 October?

The Diamond Club is moving to a UK only programme, and as a non-UK based Diamond Club member you will be unable to earn destinations miles after 27 October 2012. Any destinations miles that remain in your account after this date should be transferred to Avios with the Executive club before 31 December 2012 when the non-UK programme closes.

As a Diamond Club member with a future booking on British Airways, how can I earn Avios and tier points with the Executive Club on my booking?

After 27 October you will no longer be able to earn destinations miles with the Diamond Club, therefore if your Diamond Club number is linked to a future British Airways flight booking you should update your booking with your Executive Club number in order to earn Avios and Tier Points through your Executive Club account instead.

Diamond Club and Executive Club – redeeming

As a Diamond Club member, which airlines can I continue to redeem destinations miles with?

You can continue to redeem destinations miles for flights with bmi, British Airways, Qatar, Jet Airways and Transaero. You will not be able to redeem destinations miles after 27 October, however you will be able to transfer your destinations miles into Avios with the British Airways Executive Club.

As a Diamond Club member, which non-airline partners can I no longer redeem destinations miles with?

You can no longer redeem destinations miles for bmi hotel and Europcar discount vouchers or for treats.

As a Diamond Club member, how do I redeem destinations miles after 27 October?

If you would like to redeem destinations miles after 27 October, you will have to transfer them 1:1 to Avios with the Executive Club. You can then redeem your Avios for flights with British Airways, oneworld airlines and British Airways partner airlines, hotels and car hire.

Diamond Club and Executive Club – transfer tool and tier match

As a Diamond Club member, how do I transfer my destinations miles to Avios?

In order to transfer destinations miles to Avios you must become a member of the Executive Club. Please ensure that the details on your Diamond Club and Executive Club accounts match, including name, email address and date of birth – this will allow us to process your request. To request the transfer you must log into your Executive Club account, select ‘update my details’ from the left hand navigation menu and then select ‘Combine my Avios’ from the list of options on your screen. To complete the request, simply follow the instructions on your screen.

As a UK based Diamond Club member when does my ability to transfer destinations miles to Avios end?

You can continue to transfer destinations miles to Avios until further notice. Please note that you will only be able to collect destinations miles using an MBNA credit card from 27 October onwards. In order to redeem destinations miles collected through your bmi Credit Card account from MBNA after 27 October, you will have to transfer your destinations miles to Avios.

As a non-UK based Diamond Club member you will be unable to check your mileage balance online after 27 October. You can call the Diamond Club to check your mileage balance or you can view your destinations miles balance through your Executive Club account when you use the transfer tool.

As a non-UK based Diamond Club member, when does my ability to transfer destinations miles to Avios end?

You can transfer destinations miles to Avios until 31 December 2012. Any destinations miles remaining in your account after this date will automatically expire when the non-UK programme closes.

As a Diamond Club member, can I transfer my status miles to the Executive Club?

No, status miles are non-transferable. If you hold Gold or Silver Diamond Club tier status British Airways will match your tier within the Executive Club.

As a Gold/Silver Diamond Club member, how do I tier match within the Executive Club?

If you would like to tier match within the Executive Club, you must visit ba.com and complete the online tier match request form. Your request to tier match may take up to 21 working days to be processed. Please note that you must join the Executive Club before you request to tier match if you are not a member already.

As a Gold/Silver Diamond Club member, until when can I request to tier match within the Executive Club?

 You can request to tier match within the Executive Club until 31 December 2012.

As a Gold/Silver Diamond Club member, how long will my tier match within the Executive Club last?

 When you tier match within the Executive Club you will be given your new tier status for the remainder of your existing Executive Club membership year, and the full membership year following.

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American has just launched a bonus offer AAEUR for travel between United States/Canada and Europe on American Airlines, British Airways, and Iberia, that is valid from September 25 to January 31st, 2012. You will earn 15K bonus miles after your first round trip, 35K bonus miles after your second round trip, and 50K bonus miles per subsequent round trip. You need to register for this promotion prior to your travel.

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First Class and Business Class fares booked in F, A, J, R, D or I; Economy Class fares booked in Y, B or H on American Airlines operated flights; First Class or Club World fares booked in F, A, J, R, C, D or I; World Traveller Plus or full-fare World Traveller booked in W, E, T, Y, B or H on British Airways operated flights; Business Class fares booked in J, C, D, R or I; Economy Class fares booked in Y on Iberia operated flights.

American already has a somewhat similar offer for European residents and British Airways has also been offering bonus miles for transatlantic travel. This new offer is valid for American Airlines AAdvantage members whose address is in United States or Canada.

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The offer is valid for all first and business class fares, but only for high economy class ones.

Conclusion

This is a very good offer for fall/winter transatlantic travel for first/business class and high economy class fare fliers. The number of bonus miles that you can earn from 3rd trip onwards is 50K per RT.

If your American Airlines AAdvantage account is based outside of the United States or Canada, you can take advantage of this offer by moving your account address there temporarily.

Here are the terms and conditions of this offer:

Includes First Class and Business Class fares booked in F, A, J, R, D or I; Economy Class fares booked in Y, B or H on American Airlines operated flights; First Class or Club World fares booked in F, A, J, R, C, D or I; World Traveller Plus or full-fare World Traveller booked in W, E, T, Y, B or H on British Airways operated flights; Business Class fares booked in J, C, D, R or I; Economy Class fares booked in Y on Iberia operated flights.

Terms and Conditions
Registration prior to travel is required. AAdvantage bonus mile offer is valid on American Airlines, British Airways and Iberia operated and/or marketed nonstop flights for round-trip travel between U.S. or Canada and Europe, September 25, 2012, through January 31, 2013. Offer applies only to AAdvantage members who are U.S. or Canada residents and who purchase and fly on eligible published-fare tickets. Flights operated by other codeshare partners are not eligible for this promotion. A round trip is defined as travel in the same purchased booking class for both the departure and the return transatlantic flight segments. Bonus miles do not count toward elite status qualification or Million Miler status.

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British Airways is having a campaign for bonus Avios for all British Airways flights and transatlantic flights on American Airlines, Iberia, and OpenSkies. The number of bonus Avios you can earn is dependent of the class of service and whether it is a short or long-haul flight. American Airlines has somewhat similar offer but only for transatlantic flights.

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This offer is valid for flights between September 1 and December 16 that were ticketed after August 16, 2012. You need to register for this promotion.

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Conclusion

You should consider whether it makes sense for you to take advantage of the offer from American or from British Airways. I guess that you could credit some of the flights i.e. European feeders to BA while crediting the transatlantic ones to AA.

Thing to note here is that this promotion is only eligible for higher economy fares, business and first class. If you are flying in lower economy fares, this offer probably won’t yield you anything.

Here are the terms and conditions of this offer:

1Booking period: 16 August – 16 December 2012
Travel period: 1 September – 16 December 2012

2 Eligible cabins and booking classes are: British Airways First (F, A), Club World (J, C, D, R, I), Club Europe (J, C, D, R, I), Comair Club (J,C,D,R), Euro Traveller / Comair Traveller (Y, B, H); OpenSkies Biz Bed (J, C, D, R, I), Prem Plus (W, E, T); American Airlines First (F, A), Business (J, D, R, I); Iberia Business (J, C, D, R, I)

Valid on (i) British Airways operated and marketed flights (please see full terms and conditions for exceptions). (ii) BA operated and AA or IB marketed or AA or IB operated and BA marketed transatlantic flights that are part of our joint business with American Airlines and Iberia. This includes flights on routes between the EU /Norway / Switzerland and the US / Canada /Mexico / Puerto Rico. (iii) OpenSkies services with BA or EC prefix from Paris Orly to Newark (iv) BA marketed flights operated by Qantas, Comair or bmi.

A Qualifying Flight is a single sector flight between the point of departure and final destination with no scheduled change of aircraft. A direct return flight counts as 2 sectors.

A longhaul trip consists of 2 shorthaul sectors in Club Europe and 2 longhaul sectors in Club World or First for flights via London (for example Rome-London Heathrow-Chicago-London Heathrow-Rome); or 2 longhaul sectors in First or Business Class for direct flights with American Airlines or Iberia between the EU (excluding London), Norway & Switzerland and the US, Canada, Mexico & Puerto Rico (for example Helsinki-Chicago-Helsinki); or 2 longhaul sectors in OpenSkies Biz Bed cabin for direct flights between Paris Orly and Newark. If the journey starts in London, corresponding bonus Avios for short haul sectors will be deducted from longhaul bonus for the missing feeder flights (ie: member traveling from London to New York will only be awarded with 30,000 Avios on the first return trip)

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American Airlines has very generous bonus offer for fall 2012 transatlantic travel in business and first class. You can earn 40K to 45K bonus miles per round trip for up to four trips from September 1st to December 16, 2012.

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This offer applies for AAdvantage members whose address in file with the AA is in:

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and Vatican City State.

Most notably Ireland and the United Kingdom are not included in this offer. You need to register for this offer AASKY prior to travel but there are no ticketing date requirements. This offer is valid for flights marketed and operated by American Airlines, British Airways, and Iberia between Europe and United States/Canada.

Conclusion

This is a fantastic offer for business class travel that is originating from Europe. The only requirement is the business/first class travel and to make sure that the ticketed are classes are qualifying ones.

Make sure that you have signed up for our blog email updated and follow us on Twitter and like on Facebook. We will always make a post when there is an exciting American Airlines promotion or bonus miles opportunity around.

Here are the terms and conditions of this offer:

*Includes First Class or Business Class fares booked in F, A, J, R, D or I on American Airlines operated flights; First Class or Club World fares booked in F, A, J, R, C, D or I on British Airways operated flights; fares in Business Class booked in J, C, D, R or I on Iberia operated flights.

**Refers to AAdvantage award travel in Economy Class within Europe on one of our participating airlines. View award chart

Offer applies only to AAdvantage members with an address on file with AAdvantage Marketing Programs in one of these countries: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City State.

Registration prior to travel is required. AAdvantage bonus mile offer is valid on American Airlines, British Airways and/or Iberia marketed and operated nonstop flights for return travel between Europe, the UK, Ireland and the U.S. or Canada from September 1, 2012, through December 16 2012. Members must purchase and fly on eligible published-fare tickets. Flights operated or marketed by any other codeshare partners are not eligible for this promotion. A return trip is defined as travel in the same purchased booking class for both the departure and the return transatlantic flight segments. Bonus miles do not count towards elite status qualification or Million Miler status. Bonus miles will be awarded based on the booking class purchased. All government imposed taxes and fees associated with the award ticket are the responsibility of the AAdvantage member and/or passenger, and depend on the itinerary. American Airlines, AAdvantage and AA.com are marks of American Airlines, Inc. Schedules subject to change without notice. American Airlines reserves the right to change the AAdvantage program rules, regulations, travel awards and special offers at any time without notice, and to end the AAdvantage program with six months notice. oneworld is a mark of the oneworld Alliance, LLC.

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Last week, I wrote about the ability to transfer miles from BMI Diamond Club to British Airways Avios. The tool was introduced back in July but, at the time, it had some functionality issues that I also  reported. I thought that everything going ok with my transfer. How wrong I was!

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Apparently the miles that I transferred from BMI to BA expired the very same day that the transfer was completed. I have not had any activity on my Executive Club account for years as I have credited all my onewold alliance flights to American Airlines AAdvantage program. The BA’s system incorrectly just expires them.

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I thought that this would be a perfect occasion to test how good BA’s Twitter team is at resolving issues. Sent the above tweet yesterday and should hopefully hear something from BA later today.

Conclusion

BA’s system incorrectly expires miles that are transferred from BMI if you haven’t had any account activity for some time. Not sure why BA has not corrected this issue.

If you have the same issue as I, you need to contact British Airways Executive Club to correct the issue.

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When I tried transferring some of my BMI Diamond Club miles to British Airways Avios back in July, it was an utter failure. The website wouldn’t work at all and the transfer didn’t go through. I predicted that the service would be up and running at some later date.

Now, I would have some use for Avios and decided to try this functionality again.

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It is difficult to find the correct option on BA’s website. You need to scroll down once you have logged in to your Executive Club account to find the correct “Combine My Avios” tab.

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You will then get a screen with British Airways, Iberia, and BMI logos and some text explaining about the Avios. Both British Airways Executive Club and Iberia Plus use Avios as their miles currency.

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Once you choose “Combine My Avios” you will get another screen. You need to plug in your BMI Diamond Club account number and the password.

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Then you need to decide the number of miles that you would like to move. It shows the number of miles you have in your Executive Club and BMI Diamond Club accounts. In my case the Executive Club account balance is zero.

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Once you have plugged in the number of miles you will get one more screen that shows the direction and number of miles. You need to confirm this one more time.

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You will see the “Please wait a moment” interstitial for few seconds.

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And if you combine was successful you will shortly see a confirmations screen.

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You will receive two emails two; one from British Airways and another one from BMI.

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When you go back to your Executive account the transferred miles are already there and ready for use.

Conclusion

At least the transfer tool moving BMI Diamond Club miles to British Airways Executive Club Avios is now working. Unless you have use for BA Avios there is no need to initiate the transfer before the Diamond Club is finally laid to rest. This should happen sometime later this year.

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This should be nothing new to of my blog. Last month, I wrote about Starwood GPS’s (Global Personalization at Starwood) initiative to spy SPG member on their Facebook, LinkedIn, FlyerTalk et all profiles to “enhance” the stay experience.

Now, British Airways has started similar ‘Know Me’ initiative. Some flight attendants are armed with iPad’s that they are supposed to use to Google photos of the passengers to offer them more personalized service like welcoming them on board using their name etc. Also these iPad’s have information about passengers past and forthcoming flight activity and possible problems that they have reported previously.

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There has now been number of pieces written on the British media about this including Evening Standard & Daily Mail. Even the Fox News picked up the story in the United States.

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As was the case with the Starwood, I wouldn’t mind if I had given an explicit permission for BA to snoop me on Google et al. I do think, however, that the time would be better spent by enhancing the customer experience on the ground and on the board.

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British Airways and BMI announced back in May that you could transfer BMI Diamond Club miles to British Airways Avios and vice versa starting on July 3rd, 2012. BMI just sent an email explaining the process.

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I already did the status transfer from BMI (Gold) to British Airways (Gold) last month and that process was flawless, although not instantaneous. The status transfer took only few days. I decided to check out, how I could transfer some Diamond Club miles to Avios now that the transfer too is up and running.

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First, I had some trouble finding the “Combine My Avios” link on my “Manage My Account” section of BA’s website.

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The screen informing about the process was very straightforward and I decided to proceed.

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Next I was prompted to fill out my BMI Diamond Club number and associated password. And then I was hoping for the best….

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Here the problems started. The BA’s website just returned page not found-error message.

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Decided to try again. This time combining Avios not available-error message popped up.

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I thought that for sure BA and BMI had tested this few times before releasing and was presented yet another error message. This time my combining Avios was supposedly already open.

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Maybe the problem was Firefox? No. Internet Explorer returned the 404 page as well.

Oh well. Nothing happening around BMI and BA can surprise me at this point. I am sure that the tool will be up in a day or two, but getting this right from the get-go shouldn’t have been too big of a task.

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British Airways announced back in April that they would tier match BMI Diamond Club members to BA’s Executive Club. You can also start transferring BMI Diamond Club miles and BA Avios between accounts starting early July. Later in the year BMI Diamond Club will most likely cease to exist and the Diamond Club miles will turn to Avios.

I had a dilemma back in May. My Diamond Club year was soon over, and due to uncertainty with the situation surrounding the BMI, I hadn’t credited that many flights into the program. My status was downgraded to Silver sometime earlier in the year. After BA announced the tier matching, I decided to credit enough flights to BMI to make it back Gold. Having BA Gold, which is the highest Oneworld alliance status, can come handy at times due to a first class check in and lounge access regardless of the ticketed cabin.

So, after I got my BMI Diamond Gold status back, I decided to do the tier match with BA. This was very straightforward. I just filled a simple form after being logged in to my BA Executive Club account.

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It then prompted that it would take up to 21 days for Executive Club to confirm my BMI status, and another 28 days to receive my BA Gold credentials. Also, BA would email me about tier match success.

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I am not exactly sure when the upgrade of my Executive Club happened, but when I logged in yesterday it already indicated the Gold status. The whole process took less than five days. No emails from BA, however.

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As you can see, I haven’t really had too much activity on my Executive Club account lately. I had to convert one Hyatt stay from last year from points to BA miles to get the expired points reinstated once the stay hits my account.

Overall, this process was very easy. I am somewhat surprised, however, that it appears that BA gave the Gold status for basically two years. Great!

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British Airways is offering an award sale for number of destination where you can save 25% of the miles used for World Traveler (economy) and World Traveler Plus (premium economy). You need to make the booking by May 30th, 2012 for travel until the end of 2012. These discounted prices will automatically show up when you make a redemption booking using miles on BA.com.

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This offer also works one-way to/from London to any of the cities offered. Typically airlines price one-ways at much higher price than return tickets. So, if you happen to need an one-way ticket from/to any of these cities, it might pay to check out the availability using Avios as well.

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This sale is not that great to redeem for any of the competitive destinations. I just plugged in a RT trip to Dubai in some random dates in October and the savings using 30K Avios were paltry 71 GBP. Also, the revenue ticket would have earned some miles and TP’s (BA’s version of Elite Qualifying Miles) as well.

Avios 30K + taxes/fees of 407.36 EUROS for London to Dubai return

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Price on Expedia.co.uk 396.99 GBP for London to Dubai return

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Then I tried to check out the one-way pricing from one of my favorite cities in the North America – Montreal. The BA.com was able to price the one-way correctly requiring 15K Avios and 199.86 Euros in taxes and fees. The same flight would cost $1379.70 on Expedia. So, there are definitely some savings to be had.

Avios 15K + taxes/fees of 199.86 EUROS for Montreal to London one-way

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Price on Expedia.com $1379.70 for Montreal to London one-way

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Conclusion

This promotion makes sense if you choose non-competitive destinations, where the fares are on the high side, or travel one-way. As my Dubai examples proves, it doesn’t make sense to redeem for some destinations at all, when the fares are low. The British Airways charges very high fuel surcharges even on award tickets.

Here are the terms and conditions of this promotion as they can be found on Avios.com:

 

Terms and conditions

Hotels

All bookings are strictly subject to availability and Avios terms and conditions. Offers are correct at time of going to press, but subject to change. Single supplements may apply.

Flights

1. This promotion is only open to Eligible Participants. An Eligible Participant is aged 18 years or over, who is a member of the Avios scheme or British Airways Executive Club. Avios Group (AGL) Limited and British Airways reserve the right to verify the eligibility of Eligible Participants.
By taking part in this promotion, Eligible Participants confirm that they accept the terms and conditions set out below.

2. To participate in this promotion, Eligible Participants must log in and book by 23.59 on 30 May 2012, and redeem a Qualifying Flight using Avios or Avios & Money (subject to the relevant Avios price options as indicated on ba.com) between 16 May and 31 December 2012 inclusive (the Promotional Period). The closing date of this promotion is 23:59 on 30 May 2012.

3. A Qualifying Flight is a single sector or return redemption flight in World Traveller, and World Traveller Plus cabins for the following British Airways routes: London Heathrow to Haneda, Tokyo; Narita, Tokyo; Shanghai; Beijng; Bangalore; Mumbai; Delhi; Boston; Philadelphia; Montreal; Toronto; Dubai; Bermuda; Newark and JFK and London Gatwick to St Lucia.

4. In relation to a Qualifying Flight, customers are permitted to fly on any BA mainline scheduled services with a BA prefix, but not on services operated wholly or partly by BA’s franchisees, codeshare partners or oneworld? alliance members. For the avoidance of doubt travel in First class, Club Europe, Euro Traveller or Club World are not Qualifying Flights and not considered as part of this promotion.

5. All Qualifying Flights (including any return leg of the journey if booked) must be completed between 16 May 2012 and 31 December 2012.

6. Eligible Participants who book and redeem a Qualifying Flight will qualify for the special rate of 25% less Avios.

7. Taxes, fees, charges and surcharges are not part of this promotion and must be paid in full at the time of booking.

8. If an Eligible Participant uses Purchased Avios to pay for reward flights, the reward flights are still subject to the applicable taxes, fees, charges and surcharges, which must be paid in full at the time of booking.

9. This offer only applies to new bookings made within the Promotional Period.

10. Flights are subject to availability and capacity control in redemption class, and are subject to Avios and British Airways Executive Club Terms and Conditions. Avios Group (AGL) Limited and British Airways do not accept any responsibility in the event that Eligible Participants are unable to book a Qualifying Flight.

11. Eligible Participants must quote their Avios Membership Number or their British Airways Executive Club Membership Number when booking their Qualifying Flights and also at check-in for both the outbound and return sections of their journey.

12. No cash or credit alternative will be offered.

13. Avios Group (AGL) Limited and British Airways reserve the right to cancel or amend the terms of this promotion, without notice, in the event of major catastrophe, war, civil or military disturbance, earthquake or any actual, anticipated or alleged breach of any applicable law or regulation or any other similar events.

14. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English Courts. Promotional materials form part of these terms and conditions.

15.The Promoter is: British Airways Plc (“BA”), Waterside, PO Box 365, Harmondsworth, West Drayton UB7 0GB. Registered No. 1777777.