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British Airways used to have a decent customer service that regulates legitimate complains (such as EU compensation) in a proper manner, but recently more and more people have to take the airline to court.

Thanks to the EC261/2004 regulation, the guidelines when compensation from an airline is due are pretty clear and there isn’t really a grey area, yet some carriers try and sit the situation out hoping the claimant will just go away. [click to continue…]

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British Airways has rightfully received quite a bit of bad press lately, so today they unveiled three videos to support the Comic Relief charity to which the flight attendants are soliciting donations during the flights (spare change).

The Tom Daley (who wouldn’t know him) video is a good one as is the one from Emma Bunton (from Spice Girls – would be perfect mixed fleet FA). The third video is by David Walliams (no idea who he is)? [click to continue…]

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My British Airways Executive Club Tier Points (TPs) collection year ended yesterday on March 8, 2017, and ended up standing at 4,460 TPs for the past 12 months.

BA Tier Points

British Airways requires 1,500 TPs for Gold status (Oneworld Emerald), but offers additional benefits such as upgrade certificates, Gold Guest List status and Concorde Room Card (CRC) for reaching a higher number. [click to continue…]

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British Airways Mixed Fleet cabin crew will have their fifth strike this coming week from March 3 – 9, 2017.

British Airways Seventh Mixed Fleet Strike March 3 - 9, 2017

British Airways operates several “fleets” of cabin crews and plans to operate most if not all long-haul flights during the strike period. Some short-haul flights may end up being canceled or operated by other airlines such as Vueling (part of IAG), Titan and Thomas Cook. [click to continue…]

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British Airways Mixed Fleet cabin crew will have their fifth strike this coming week from February 17 – 20, 2017.

British Airways Mixed Fleet Second Strike

British Airways operates several “fleets” of cabin crews and plans to operate all long-haul flights during the strike period. Some short-haul flights may end up being canceled or operated by other airlines such as Vueling (part of IAG), Titan and Thomas Cook . [click to continue…]