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Here are five seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions March 27

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions March 7

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Here’s comprehensive look at the current promotion from all major hotel loyalty programs. Remember to forward me offers by email that you receive from airline and hotel loyalty programs.

Hotels Promotion Update February 2015

All hotel chains have their promotions out except Hilton HHonors that has decided to offer targeted promotions before next global promo launch on March 1. [click to continue…]