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Cathay Pacific flight attendants based in the U.S. are in the process of becoming unionized after the airline has stopped contributing to their employees’ social security and medicare health coverage.

cx-b777-copy-2The Flight Attendant Union AFA (Association of Flight Attendants) has begun to initiate the process for staff members to cast a vote by submitting documents to the responsible agency. [click to continue…]

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A Cathay Pacific employee in Taipei went the extra mile for a customer and could see himself reprimanded by the company after providing some rather unconventional service.


A passenger had live hairy crabs with him which are not allowed for import in Taiwan. The CX employee then helped the passenger out by cooking them, making the crabs eligible for import. [click to continue…]

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Cathay Pacific‘s CEO has hinted in an interview that the Hong Kong based carrier will move towards a seating configuration of ten abreast, squeezing Economy Class passengers even more.

cx-b777-copy-2This change concerns the airlines Boeing wide body aircraft which would end up in a configuration of 3-4-3 seats resulting in ten passengers per row compared to the current nine. [click to continue…]

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Cathay Pacific & Dragonair are two of the airlines that engage in fuel hedging and it has caught up with them in a bad way as oil prices dropped dramatically and the airline is currently locked into higher rates.

CX Fuel Surcharges

Now the carrier wants to correct their bad management and business decision by introducing a fuel surcharge on most flights not originating in Hong Kong and other areas where they are restricted by law. [click to continue…]

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LoyaltyLobby frequently covers both the advantages and disadvantages of Online Travel Agents (OTA) and today I’d like to remind our readers to always check the prices on local OTA’s for special fares.

CX B777 copy 2

I found myself in the situation that I needed to book a last minute flight to Hong Kong for this afternoon and Cathay fares on Expedia Thailand were great compared to the Cathay Pacific’s own website. [click to continue…]

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Cathay Pacific has completed it’s lounge renovation program at Vancouver Airport (YVR) and opened it’s brand new lounge opposite gate 66 at the International Terminal.

Cathay Lounge YVR

The lounge features Cathay’s new design which includes comfortable leather couches, a live kitchen and wide variety of food and beverage options, but will no longer offer passengers a separate First Class section. [click to continue…]

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A female Mainland Chinese traveler en route from Dubai to Hong Kong was arrested upon arrival for assaulting a Cathay Pacific flight attendant with a cup of orange juice after a quarrel about her kids meals.

Cathay PacificAfter she hurled the orange juice at the flight crew the woman was hauled off the plane by several police officers as soon as the flight arrived at the gate. [click to continue…]

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One passenger on a Cathay Pacific flight from Hong Kong to Bangkok tried to open an overhead compartment in the cabin which however wasn’t existent, instead he ripped off the entire ceiling panel causing substantial damage to the brand new A350 aircraft.

Cathay Pacific Ceiling

Repair works lead to the flight being delayed by 3 hours and passengers not being amused over this honest mistake which might partly have been caused by a missing warning label. [click to continue…]