Compensation Clinic: Conrad Bangkok (No Advance Notice Of Planned Power Outage)

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This week the Compensation Clinic-case cones from my Conrad Bangkok Whine Wednesdays (read here) piece where hotel failed to properly inform guests in advance about planned power outage.

Compensation Clinic Conrad Bangkok

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a different Compensation Clinic case here once a week.

Compensation Clinic: Marriott Santiago De Chile “Do Not Disturb” (Take Two!)

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This week’s Compensation Clinic comes from my stay at the Santiago Marriott in Chile and is identical to the incident that happened precisely 12 months prior (read more here) at the very same hotel.

Compensation Clinic Marriott Santiago de Chile

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a different Compensation Clinic case here once a week.

Compensation Clinic: American Airlines Aircraft Maintenance Delays

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A LoyaltyLobby reader emailed me a compensation case he had with American Airlines when few things on his business trip didn’t quite work as planned (aircraft maintenance issues etc.).

Compensation Clinic American Airlines

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a different Compensation Clinic case here once a week.

Compensation Clinic: Bed Bug @ Holiday Inn Express Indianapolis NW – Park 100

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This week the Compensation Clinic-case comes from a reader that found a bed bug at a Holiday Inn Express hotel in Indianapolis.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Compensation Clinic: ANA Crowne Plaza Narita Airport – Bad Mattresses And Room Allocation Issues

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This weeks Compensation Clinic comes to us from the ANA Crowne Plaza Narita Airport where I had quite a bad experience last week, especially with the quality of the mattresses.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Compensation Clinic: 5000 Avios For Not Being Able To Buy British Airways Ticket During IT Meltdown

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This weeks Compensation Clinic comes from a reader who attempted to purchase a last minute British Airways long haul ticket during the famous IT meltdown weekend but was obviously unable to do so.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a different Compensation Clinic case here once a week.

Compensation Clinic: JW Marriott Zhengzhou – Missing Shower Utensils And Injury In The Bathroom

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This weeks Compensation Clinic comes to us from a a reader who stayed at the JW Marriott Zhengzhou, China and injured herself in the bathroom while looking for missing shower utensils.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Compensation Clinic: Trouble With HERTZ Rent A Car Germany (Strange Upgrades, Damaged Car)

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This weeks Compensation Clinic is about a recent rental I had at Hertz Duesseldorf Airport where I reserved an Intermediate Vehicle and was first ‘upgraded’ to a family minivan and later to a damaged Ford Mondeo.

While specific car models are never guaranteed, the respective car class is and to receive an ‘upgrade’ to a family minivan (Ford Galaxy) wasn’t exactly what I had in mind for my 3 day rental.

Compensation Clinic: Sheraton Hohhot (Too HOT Rooms)

This week Compensation Clinic-case comes from a reader’s stay at way to HOT Sheraton Hohhot hotel in China.

Compensation Clinic Sheraton Hohhot

Remember that our readers can also always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic each week.

Compensation Clinic: DoubleTree Gatlingburg

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This week the Compensation Clinic-case comes from a reader’s stay at the Hilton affiliated DoubleTree hotel in Gatlinburg, TN.

Compensation Clinic Doubletree Gatlingburg

Remember that our readers can also always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic each week.

Compensation Clinic: Turkish Airlines Ex-SEZ Flight Delay Lead To Missed Connection In Istanbul

5 Comments

This week the Compensation Clinic visits Turkish Airlines flight delay ex-SEZ (Seychelles) that lead to missed connection in Istanbul and arriving to Paris more than five hours late.

Turkish Airlines Flight Delay Compensation

Remember that our readers can also always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic-case each week.

Compensation Clinic: Sheraton Kobe Bay Hotel & Towers – Half Nights Rate Waived Plus Taxi Fare

17 Comments

This weeks Compensation Clinic comes with compliments of the Sheraton Kobe Bay Hotel & Towers in Japan where my stay was starting and ending on a rather bitter note.

Check-in process, Room allocation, Breakfast and then the Check-Out were all completely unacceptable for a Sheraton Hotel and the really isolated location didn’t help to make it better either.

Compensation Clinic: Le Meridien Putrajaya (Knocking At The Door When DND Is On)

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This week the Compensation Clinic-case comes from my stay last week at the fairly new Le Meridien Putrajaya in Malaysia (close to Kuala Lumpur).

Compensation Clinic Le Meridien Putrajaya (Knocking At The Door When DND Is On)

Remember that our readers can also always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic each week.

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