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It’s our weekly Compensation Clinic again and today I want to bring up a case I had on Friday when the Airport shuttle bus from Taipei Taoyuan Airport (TPE) broke down en route to the city.

CC Bus Breakdown

Since the Bus had to cease operation completely at it’s first stop in the city I ended up taking a taxi and requested the bus company to refund my ticket in which I succeeded. [click to continue…]

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Compensation Clinic-case this week is from a reader that ended up getting a parking fine from the Holiday Inn London – Watford Junction hotel after his stay.

Compensation Clinic Holiday Inn London - Watford Junction Parking Fine

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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The Whine Wednesdays piece that I had back in June (read more here) that dealt with Do Not Disturb signs that some hotels have difficult honoring has now turned to a Compensation Clinic piece.

Compensation Clinic Marriott Santiago de Chile

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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This Sunday it’s time again for our weekly Compensation Clinic and we visit the Hilton Strasbourg where one of our readers has a less than ideal one night stay.

CC Hilton StrasbourgThe reader emailed images of what he found at the property to Hilton Customer Care without demanding any compensation but Hilton came through with a very decent amount of points. [click to continue…]

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A LoyaltyLobby reader sent me a Compensation Clinic-case where Delta ended up canceling Amsterdam-Boston flights and his quest to claim the compensation per EC 261/2004.

Compensation Clinic Delta

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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Sunday is Compensation Day and today we received an email from one of our readers who stayed at the Embassy Suites – Elizabeth/Newark Airport by airline accommodation after his flight was cancelled.

Embassy SuitesAs part of this accommodation the airline issued the customer meal vouchers for dinner and breakfast but what the hotel provided for the value of it was a disgrace. [click to continue…]