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This weeks Compensation Clinic stops by at the Budget Rent a Car station Los Angeles Airport where one of our readers from Australia had a very bad experience.

Budget LAXOur reader was traveling with his family and encountered an extensive wait time plus was then given a car that reeked of Marijuana and even had the marijuana permit of the previous renter in the car. [click to continue…]

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Last week, I stayed for a night at the InterContinental Bangkok that is one of the hotels in the city that I tend to go quite frequently. This time the internet was a complete disaster, however.

Compensation Clinic InterContinental Bangkok

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. we’ll feature one new Compensation Clinic case each week. [click to continue…]

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This week the Compensation Clinic has a touchdown with Thai Airways where yours truly had a quite unpleasant experience on a recent one way ticket from Tokyo to Bangkok in Royal First Class.

Thai Compensation ClinicThere were multiple issues with this flight of which the most prevalent were a cold (and later overcooked) pre-ordered meal and another passenger taking their Economy Class child into the First Class cabin. [click to continue…]

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A LoyaltyLobby reader sent me an email back in December how to proceed with Etihad when it came to out of pocket expenses due to flight delays and I had it as one of the reader questions at the time.

Compensation Clinic Etihad Airways

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. we’ll feature one new Compensation Clinic case each week. [click to continue…]