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Many of you heard about the worldwide system failure that hit Delta Airlines a few weeks ago (Monday August 8) that we previously wrote about here. Their computer systems were down affecting their operations globally and either canceling or delaying the majority of their flights that day.

700x374xCompensation-Clinic-Delta-Air-Lines-700x374.png.pagespeed.ic.Vk5tpEj4NX

Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week.

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It’s our weekly Compensation Clinic again and today I want to bring up a case I had on Friday when the Airport shuttle bus from Taipei Taoyuan Airport (TPE) broke down en route to the city.

CC Bus Breakdown

Since the Bus had to cease operation completely at it’s first stop in the city I ended up taking a taxi and requested the bus company to refund my ticket in which I succeeded. [click to continue…]

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Compensation Clinic-case this week is from a reader that ended up getting a parking fine from the Holiday Inn London – Watford Junction hotel after his stay.

Compensation Clinic Holiday Inn London - Watford Junction Parking Fine

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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The Whine Wednesdays piece that I had back in June (read more here) that dealt with Do Not Disturb signs that some hotels have difficult honoring has now turned to a Compensation Clinic piece.

Compensation Clinic Marriott Santiago de Chile

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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This Sunday it’s time again for our weekly Compensation Clinic and we visit the Hilton Strasbourg where one of our readers has a less than ideal one night stay.

CC Hilton StrasbourgThe reader emailed images of what he found at the property to Hilton Customer Care without demanding any compensation but Hilton came through with a very decent amount of points. [click to continue…]