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A young college students Hawaii vacation got off to a rough start last Monday when a situation arose where the passenger violently demanded additional alcohol servings on board a Delta Airlines flight.

Delta B767After his request was refused the passenger became aggressive and started to yell at passengers as well as the crew. Eventually a physical confrontation arose. [click to continue…]

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Japan’s All Nippon Airways (ANA) has won the race to be the restructuring partner for the bankrupt Japanese discount carrier Skymark Airlines. Delta Airlines who was also interested lost out in the bid.

Skymark RestructuringKey point of interest for assisting Skymark in the turnaround are the valuable slots at Tokyo-Haneda airport which the budget carrier presently holds. [click to continue…]

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Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 25

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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3 Comments

Here are eight reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 18 U

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Twitter and aviation news were full this last week with people tweeting images of a Delta Airlines 747 which was en route from Detroit to Seoul as DL159 on June 16th 2015 when the plane hit a hail storm in Chinese airspace. For unknown reasons it was not possible for the Chinese Air Traffic Control (ATC) to vector the flight around this storm and the pilots were forced to fly through it. The result can be seen in the shocking images uploaded by a user on Instagram:

Hail-Damage DL

I think this demonstrates the horrible ride it must have been on board. I haven’t had the chance to read a pilots version of what impact such a damage has on the aircraft and it’s aerodynamic and flying capability but I can’t imagine it to be a cakewalk.

[click to continue…]

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3 Comments

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions May 23

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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5 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions May 17

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]