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A LoyaltyLobby reader sent me an email about an issue with Delta Air Lines and Virgin Atlantic due to DL flight delay (was rebooked on KLM in lower class of service).

Virgin Atlantic DOT Fine

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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New York Times run very interesting story this morning about an Air Marshal that had forgotten her loaded gun to a lavatory on Delta’s flight from Manchester to New York in early April.

Delta Air Marshall

There are currently around 4,000 Air Marshall’s whose job is to “blend” with the passengers and prevent hijackings and other incidents on commercial flights. [click to continue…]

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It took Delta FOUR days to recover from a weather issues that affected Atlanta the other Wednesday. The airline was forced to cancel hundreds of flights days later due to IT issues that affected crew scheduling among others.

Delta Email

Now, the airline has been sending out compensation emails for those affected with this meltdown. SkyMiles members have been offered compensation miles or miles combined with Delta electronic $$$ off voucher. [click to continue…]

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While the internet was abuzz about Pepsi’s failed Kendall Jenner ad (read more here) and other travel blogs were covering the details of Delta’s latest unannounced devaluation of their SkyMiles program, a bigger story was developing: Delta solidifying itself as the (tone-deaf) Pepsi of airlines. (Ironic since Coke and Delta are partners and both based in Atlanta.) John also reported on the devaluation here.

Delta Air Lines

Backing up a bit: earlier this week a series of storms in Atlanta as well as bad weather in the Northeast US grounded Delta’s hub, disrupting their operation and creating a domino effect. However, 3 days later Delta was still having problems recovering. Delta even went so far as asking crews to sleep on planes due to lack of hotels, asking staff to volunteer to work without pay and taking the unusual step of accepting help from loyal Diamond Medallion customers going to the Atlanta airport to assist stranded passengers. [click to continue…]

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Delta Air Lines has been tinkering with the number of SkyMiles required for partner awards that seems to have gone up anywhere from 15% to 20% without any prior warning from the airline.

Delta Changes Partner Award Mileage Requirements Without Any Prior Notice On April 7, 2017

This change was first noted on a FlyerTalk post (access here) where member noticed that the number of SkyMiles required for an award had changed from 70,000 to 85,000 (transatlantic partner award in business class). [click to continue…]

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American Airlines follows suit after the competition announced that complimentary food will return to limited domestic routes, in this case transcontinental flights between LAX/SFO and New York City.

Offering complimentary meals in Economy class has been discontinued over a decade ago by most if not all U.S. domestic airlines and just last month Delta made the start re-introducing it on transcon flights. [click to continue…]

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With this new partnership you’re now able to gain a decent amount of Delta Skymiles on your Air BnB bookings or even earn a generous bonus if you decide to become a host with the service.

As an introductory offer you’ll receive 3 miles per US$ spent on your booking and up to 25,000 miles for new hosts and 25$ balance plus 2,000 Skymiles for new members staying until April 30th 2017. [click to continue…]

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Bloomberg News run an interesting piece yesterday about how petty Delta can be sometimes when trying to compete with ME3.

Delta DNATA

Emirates 777 in Seattle needed a spare part that Delta provided. HQ in Atlanta, however, reversed the decision and requested the part to be removed. Alaska (Emirates partner) came to the rescue and the flight took off six hours late. [click to continue…]