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Usually when a plane has to divert due to unruly individuals it involves a passenger but on a Delta Airlines flight last week two Flight Attendants battled it out in a fist fight.

Delta_A330 Fight

The pilot subsequently diverted the plane to Salt Lake City where the respective crew members had been taken off duty and the plane continued it’s journey  to Minneapolis. [click to continue…]

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Delta has again started the year-end Medallion Qualifying Miles (MQM) sale that is valid until December 31, 2015, and is applied to your 2015 balance to determine 2016 program status.

Delta Air Lines SkyMiles Buy MQM December 2015

Remember that having merely MQM’s is not enough. You also need to have the corresponding amount of Medallion Qualifying Dollars (MQD’s) required for each status level. The price of these MQMs greatly varies depending of your status and how close you may be reaching the next level. [click to continue…]

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Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LoyaltyLobby Reader Questions December 2 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Financial analysts see a possibility that Delta Airlines might be on the brink of founding a non U.S. subsidiary in order to escape their tax burden in the United States.

Delta_A330 copy

This could improve Delta’s overall financial situation even more, though interestingly it happens in times where Delta management is bashing Middle East carriers for state subsidies. [click to continue…]

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The feud between Delta Airlines and Alaska Airlines enters a new stage as the partnership that allowed their airport club members to visit each others lounges has been discontinued effective January 1st 2016.


The two carriers are in a bitter fight over the Seattle gateway which is also Alaska Airlines Hub on the west coast of the United States. [click to continue…]