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9 Comments

A LoyaltyLobby reader emailed me a question regarding a Delta flight delay from the United States to Europe that led the reader to arrive to their final destination 7 hours late. What compensation is due?

Reader Question Delta Flight Delays

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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23 Comments

Delta Airlines made news the last few days after two passengers claimed they discriminated against for being Muslim and kicked off their flight but an unexpected twist revealed them as serial pranksters.

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While the entire internet already went haywire throwing Delta under the bus via common social media channels, some people investigated the guys YouTube videos where he recorded similar incidents before. [click to continue…]

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2 Comments

Alaska Airlines just announced changes to its Mileage Plan program that are effective today except that the partnership with Delta will end on April 30, 2017.

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Alaska Airlines members can now earn miles for Virgin America flights, more miles earned for business and first class on select airline partners and short-haul awards are no longer only within single state. [click to continue…]

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2 Comments

SPG has Crossover Rewards with Delta and has made targeted offer to some members to earn double & triple SkyMiles in addition to Starpoints for stays in the United States & Canada October 24 – December 31, 2016.

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Members earn double SkyMiles for their weekday stays and triple for weekends ones (triple miles earned for stays that include Friday or Saturday). [click to continue…]

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3 Comments

Delta Airlines has issued a lifetime ban to a passenger who went on an bizarre, expletive filled tirade in support of U.S. President Elect Donald Trump during a recent flight from Atlanta to Pennsylvania.

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The man can be seen on video standing in the aisle while ‘flipping the bird’ and swearing at other passengers fueled by political rhetoric. [click to continue…]

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1 Comments

Delta Airlines will adjust the membership pricing for their SkyClub airport lounges beginning January 1st 2017 citing high investments to renovate and update the clubs.

dl-skyclubAt the same time Delta lowered the price for memberships when you pay with miles by a significant amount so that it might make sense to actually consider it. [click to continue…]

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Well. I have told myself many times not to book flights departing early morning hours, but I made that mistake again. I had to get to Santiago from Rio de Janeiro and pieced the ticket together by buying a cheap one-way GIG-GRU on JJ and the using Avios for GRU-SCL on the same airline.

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The only way of making the 8:05AM JJ GRU-SCL flight was to take the 5AM GIG-GRU flight, if I didn’t decide to fly-in the night before. I remember looking at the clock at 2AM this morning and saying myself that I have another hour to sleep. Suffice to say, the next time I had look at the clock it was 5:15AM and I had missed the flight. [click to continue…]