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Expedia offers great Best Price Guarantee on its US website (and likely on some other county sites as well) offering to match the lower price and throw in a $50 Best Price Guarantee coupon that you can use towards hotel reservation (minimum $100) after your trip has been completed.

Expedia Best Price Guarantee Case Vayama Cheaper 7 Cents

I have taken advantage of this guarantee numerous times and there is just a limit of three successful claims per month. Once you have exhausted the Expedia one, you can then move to Travelocity one that is identical to Expedia. [click to continue…]

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A friend of mine contacted me few days ago regarding her trip on SAS that she had booked on Expedia’s US website, which is often cheaper than to booking with the airline directly. SAS had apparently retimed flight and rebooked using inconvenient connection.

SAS Expedia Nightmare

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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It is almost three years since I was last time presented a confirmation that showed the price that Expedia had paid for the hotel. You can access my previous piece here.

Expedia Margin

Last week when I was in Melbourne, I decided to go to St Kilda for couple of nights. Had one night stay at the Novotel (booked through Expedia because $50 cheaper than directly with Accor + $50 BPG coupon) and second night at the local Australian hotel called Rydges, which is part of VIP+ hotels and eligible for the bonus points promo (read more here). [click to continue…]

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The acquisition of Orbitz by rival Expedia was a bit of a rollercoaster with many up’s and downs during the process. Now the green light has finally been given by the U.S. Department of Justice (DOJ).

OrbExp

The transaction has been reviewed by antitrust experts and it was ultimately assessed that it would have no negative impacts on the consumer that are of significance.  [click to continue…]

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In the recent months, Expedia‘s buying spree of competing online booking sites has created quite a storm in the industry and scared consumer advocates fearing rising prices due to less competition after a merger with Expedia’s recent target Orbitz.

EXPOrbitz

Now leading U.S. politicians and consumer watchdogs have reacted with written complaints to the Federal Trade Commission (FTC). [click to continue…]

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Expedia offers a quite liberal Best Price Guarantee that promises to match prices on US based websites and throws in a $50 hotel coupon (minimum spend $100) that you can use for future booking.

Expedia Best Price Guarantee Response Time

As I tend to book flights using Expedia (and sometimes hotels too to use the coupons), I have done quite a few guarantees over the years and the response time used to be less than an hour (at least once less than 10 minutes). [click to continue…]

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3 Comments

Here are eight reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 18 U

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]