European Union has very pro-customer friendly legislation for flight delays and cancellation by the community carriers (+ Norway, Switzerland & Iceland) and all flights operated from the community countries plus the three listed. You can access EU’s website for Passenger Rights here.
A LoyaltyLobby reader sent me an email about the maddening experience he is having with Finnair to get the airline to pony up the required compensation per the EC 261/2004. Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]