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Sebastian wrote back in March (read more here) new protections that air travelers in Brazil were entitled to based on new legislation.

GOL Baggage Fees

One of the readers noted at the time that the Brazilian airlines were now allowed to charge for checked baggage (previously 23 kilos included for free per Brazilian legislation). It didn’t take too long for this practice to start in the Brazil as well. [click to continue…]

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The Brazilian Civil Aviation Authority (ANAC) just introduced fresh legislation further strengthening the right of air travelers in the country and continuing to ban fuel surcharges (YQ/YR).

Previously these surcharges were already banned by law and airlines are not allowed to charge these frivolous fees to their customers  while at the same time domestic passenger rights improved too. [click to continue…]

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You cannot normally convert airline miles (or points) to hotel loyalty program points but there seems to be an exception with Smiles (Brazilian based program tied to GOL) and Le Club AccorHotels.

le-club-accorhotels-smiles-conversion-bonus-september-23-october-7-2016

Le Club AccorHotels is offering bonus points for people that convert Smiles to points between September 23 – October 7, 2016. [click to continue…]

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When I flew on GOL Smiles issues award (read more about the award success here) on Qatar Airways in business class, something nice happened along the way and I am not referring to the mess on the flight that I wrote about here.

Sometimes You Get Lucky

Qatar Airways had substituted the A350-900 aircraft that I was ticketed with an Airbus A330-200 with 2-2-2 seating that would have been completely different (substandard) experience. [click to continue…]

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GOL is a Brazilian airline that uses Smiles as its frequent flier program, although the loyalty program has been spun off to a separate publicly listed company.

GOL Award Ticket Success MAIN

Smiles has been very aggressive on its miles sales this year and has offered 200% bonus several times. When I wrote about the program and its miles sales back in May, I noted that there are quite a few award bright spots (read more here). [click to continue…]