Reader Question: Hertz In Germany Charging For Damage Not Caused?

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A LoyaltyLobby reader sent me an email about a situation that many are facing when renting cars in Europe – suddenly facing a huge bill due to minuscule dent!

Reader Question Hertz

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Compensation Clinic: Trouble With HERTZ Rent A Car Germany (Strange Upgrades, Damaged Car)

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This weeks Compensation Clinic is about a recent rental I had at Hertz Duesseldorf Airport where I reserved an Intermediate Vehicle and was first ‘upgraded’ to a family minivan and later to a damaged Ford Mondeo.

While specific car models are never guaranteed, the respective car class is and to receive an ‘upgrade’ to a family minivan (Ford Galaxy) wasn’t exactly what I had in mind for my 3 day rental.

Daily Getaways Week 5: Hertz & World Of Hyatt

U.S. Travel Association Daily Getaways are back for 2017 and Hertz & World of Hyatt are the sales that I cover from the fifth and the last week’s selection.

Daily Getaways Week 1 IHG Rewards Club & Wyndham Rewards

Daily Getaways allows members to purchase points without reaching various yearly limits set by the loyalty programs. These sales go live at 1PM ET on respective days.

U.S. Travel Association Daily Getaways Weeks 3 – 5: Choice Privileges, Hilton Honors, Marriott Rewards, Orbitz, Hertz & Hyatt

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U.S. Travel Association Daily Getaways start started this week and they have now announced the “deals” for weeks 3 to 5.

US Travel Association Daily Getaways

Daily Getaways allows public to purchase loyalty program points and vouchers at a discount.

San Francisco Sues Hertz Rent A Car Over Bridge Toll Service Fees Charged To Customers

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The City of San Francisco has filed a lawsuit against rental car company Hertz due service charges the company adds on to bridge tolls and then automatically charges the customer.

Customers have no directly visible option to opt out of the system provided by Hertz and the associated service fees, even if they want to use their own bridge toll devices.

Hertz Gold Plus Rewards Fall 2016 Promotion: Free Weekend Day After One Rental By November 13, 2016

Hertz Gold Plus Rewards has launched their fall 2016 promotion that is a free weekend day )essentially 550 points) after one rental picked up by November 13, 2016.

hertz-gold-plus-rewards-fall-2016-promotion

This offer is valid only for members residing in the United States or Canada. There are no additional bonuses after one rental.

Le Club AccorHotels & Hertz Gold Plus Rewards Partnership: Five Star Or President’s Circle Status + 900 Hertz Points For Sign Up (Free Rental Day)

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Le Club AccorHotels and Hertz has launched a partnership for complimentary Gold Plus Rewards status + 900 free Hertz points for sign up (enough for a free rental day).

Le Club AccorHotels & Hertz Gold Plus Rewards Partnership Five Star Or President's Circle Status + 900 Hertz Points For Sign Up (Free Rental Day)

Le Club AccorHotels Gold members are also eligible for complimentary Five Star status and Platinum members get President’s Circle.

Spider Attack: Customer Live Tweets From His Spider Infested Hertz Rental Car

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A Hertz Rent a Car customer had a horrific encounter with spiders that nested in the car he received at Ft. Myers in Florida.

Spider AttackThe man live tweeted his encounter to Hertz who ended up coming to his rescue and exchanged the car at the location where he was waiting.

Hertz Gold Plus Rewards Double & Triple Points May 1 – June 30, 2016

Hertz Gold Plus Rewards has launched new double & triple points promotion for rentals between May 1 – June 30, 2016.

Hertz Gold Plus Rewards Double & Triple Points May 1 - June 30 2016

You can earn double points on your first rental and triple points on all subsequent ones. Five Start & Presidents Circle bonuses are also doubled/tripled.

U.S. Travel Association’s Daily Getaways Third Week (April 18 – 21, 2016): Hilton HHonors & Hertz

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U.S Travel Association’s Daily Getaways third week is about to start later today (1 PM ET). I’ll have one weekly post covering the offers that I find worthwhile.

U.S. Travel Association Daily Getaways 2016 Week 3

Daily Getaways allows you to purchase loyalty program points often at discount and outside of the yearly maximums that the programs usually set.

Hertz Caught Fabricating Rental Damages In Australia

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Sydney Morning Herald was reporting on Tuesday that Hertz had admitted charging renters in Australia for vehicle damages that had been preexisting.

Hertz Australia

Hertz had also charged excess for repairs where it had received discounts for replacements parts.

U.S. Travel Association’s Daily Getaways Weeks Three To Five Announced

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The U.S. Travel Association has now released its first two weeks of Daily Getaways that start on Monday next week.

U.S. Travel Association Daily Getaways 2016

Daily Getaways allow you to purchase mainly hotel points at discount that you can later turn to award nights.

Hertz Rent A Car: Careful What You Book For – Presidents Circle/Five Star Upgrades Examined

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This week I rented a car from Hertz at Los Angeles International Airport where I had close to 100 rentals over the years and I was a bit shocked how much Hertz has tweaked their upgrade rules for top tiers.

Hertz PCIt used to be that as a Presidents Circle who reserves a Full Size Car you would occasionally get something nice or at least the best Full Size car in the lot. No more.

IHG Rewards Club Hertz Gold Plus Rewards Enhanced Partnership (Five Star Status For Spire Elites)

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IHG Rewards Club has had partnership with Hertz already for some time and now they have enhanced it with extra benefits for elite members.

IHG Rewards Club Spire Elite Partnership

IHG Rewards Club Spire Elite members can get Five Star elite status with Hertz that come with free upgrades. Not sure if this applies for Platinum members as well.

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