Gold Passport Hyatt's loyalty program

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Hyatt’s constant race to the bottom continues and management doesn’t seem to fear any measure is too drastic to cut costs on the customers expense as you will notice when calling Hyatt Reservations.

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I had to ring Hyatt three times in the past 2 weeks and was a bit surprised when I didn’t get the usual U.S. call center anymore but instead agents with an accent that I instantly identified as coming from the Philippines. [click to continue…]

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Hyatt is apparently about to “enhance” its Gold Passport program on November 1, 2016, according to information gathered by Matthew Klint, who wrote about these coming changes on his blog post (access here). These changes are effective March 17, 2017.

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The major changes are these: Hyatt is introducing one more tier, qualification by stays is gone (only by nights), qualification by revenue (via base points) is introduced and select standard suites are available for “Globalist” (top tier) members based on availability at the time of check in. [click to continue…]

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This week’s Compensation Clinic comes to us from Chicago and my recent one night stay at the Hyatt Regency O’Hare which was less than perfect due to some issues with the Hyatt iPhone app check-in process which was further magnified by communication issues between hotel staff.

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While I’ve used the app many times to book hotels, this was actually the first time I used the Hyatt app to actually check into a hotel.  The latest version of the app has been advertised heavily by Hyatt on hotel TV channels and through email since the new version came out in August so I figured I’d give it a try.

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Here’s a comprehensive look at the October 2016 promotions from all major hotel loyalty programs. Remember to forward me offers by email that you receive from airline and hotel loyalty programs.

hotel-promotions-update-october-2016

All the major programs have now announced their promotions until the end of 2016. Still waiting for Best Western and Wyndham to release their global point ones (both have airline promotions going on). [click to continue…]

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Hyatt Gold Passport sent out an email today to existing Chase Hyatt VISA cardholders about a new promotion that offers a $50 statement credit after a total of $500 or more spend at US Hyatt Regency hotels between 9/26-12/31/2016.

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This promotion is valid for both new and existing reservations as long as the stays are within the promotion period and total qualifying spend at Hyatt Regency hotels on the Hyatt VISA card during this period is at least $500.

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Here’s a comprehensive look at the current promotions from all major hotel loyalty programs. Remember to forward me offers by email that you receive from airline and hotel loyalty programs.

Hotel Promotions Update September 2016

All the major programs have now announced their promotions until the end of 2016. Still waiting for Best Western and Wyndham to release their point ones (both have airline promotions going on). [click to continue…]