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A LoyaltyLobby reader dropped me an email today on an issue he was having with Iberia, who refused to check his bag through Hong Kong when flying on separate tickets.


Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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Yesterday, when I was trying to access Iberia’s website, I was presented with this “captcha” before I could even enter it.

Iberia Gone Crazy

Many airlines and hotel programs use Google’s various captcha products when one tries to access his/her account. I have never come across any other website that would require you to enter captcha before being able to access the home page. [click to continue…]