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IHG Rewards Club has today launched “Your Rate by IHG Rewards Club” for stays in North America. Europe should soon follow and rest of the regions (Middle East, Asia, China and Africa) later in the year.

IHG Rewards Club Your Rate By IHG Rewards

Seems that this rate in the cases that I checked and documented below is 2% to 4% off of the publicly available rates including sometimes Advance Purchase ones. [click to continue…]

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Have you ever been a hotel that doesn’t really fit the brand that it says on the outside? This week Whine Wednesdays revisits misbranded hotels.

Misbranded Hotels

When you choose a hotel brand it comes with certain promises and expected level of hardware and service. If I stay at a Holiday Inn Express hotel my expectations are much lower and thus it’s easier to meet compared to a stay at let’s say a Park Hyatt. [click to continue…]

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A LoyaltyLobby reader dropped me an email about award night issue at the Holiday Inn Express Sedona – Oak Creek. You book paid nights without issues but there are no awards available ever.

RQ HIX Sedona

Remember that you can always email me, sent a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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A LoyaltyLobby reader sent me an email about issues getting correct number of IHG Rewards Club points issued for stays in Poland and Russia. I covered similar issue with stays in the UK earlier (access here).

IHG Rewards Club Poland & Russia VAT Deducted Twice

Remember that you can always email me, sent a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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IHG Rewards Club has had some issues sending out the Ambassador and Royal Ambassador packages since last year (still waiting for mine since August) and many are wondering how to book the Ambassador free weekend night rate that is one of the benefits.

IHG Rewards Club InterContinental Ambassador Free Weekend Night Certificate

InterContinental has made checking the free weekend night price quite difficult. You need to log into your Ambassador account and then follow few links. I, however, have a direct link below that you can use to check the Ambassador certificate price even if you haven’t purchase the status yet. [click to continue…]