by John Ollila -
0 Comments

When I was on an Aegean flight earlier this morning, I read the article below that was in today’s International New York Times regarding the settlement proposal that Lufthansa (the parent of Germanwings) had sent to families of the German casualties of the ill-fated Germanwings flight.

NYT Germanwings Compensation

The airline has offered to pay 25,000 euros for the emotional distress per passenger that they would not be liable for under the German law. The airline will send offers to other nationals in the coming weeks. [click to continue…]

by John Ollila -
4 Comments

WSJ yesterday had a piece about the European airlines of Lufthansa and Air France-KLM trying to upgrade their cabins and in-flight service to better match those of the Middle Eastern rivals to whom they have lost a lot of traffic to Asia over the past few years.

WSJ Europe’s Top Airlines to Spend Billions in Battle to Win Back Passengers

After years of cost cutting (and cutting corners when it comes to the service provided), the airlines are trying to offer upgraded cabins and amenities especially to those that travel in premium cabins. [click to continue…]

by John Ollila -
0 Comments

A LoyaltyLobby reader sent me a link to a BBC article about this new fee initiative by Lufthansa that tries to add a 16 euro fee for bookings made using OTA’s such as Expedia and Opodo.

BBC Lufthansa makes flight booking sites add fee

This new charge is to take place on September 1, 2015, and include all the Lufthansa Group airlines of Austrian Airlines, Brussels Airlines and Swiss in addition to Lufthansa itself. [click to continue…]

by John Ollila -
8 Comments

Marriott Rewards has various Travel Packages redemption options where for instance you get a 7 night hotel award + a variable number of airline miles in your chosen airline for a set number of points.

Marriott Rewards Travel Package

In my opinion, this is the best way to use Marriott Rewards points. You get a 7 night hotel award and then can “purchase” airlines miles at ONE Marriott Rewards point per ONE mile with Package 1 airlines. [click to continue…]

by John Ollila -
3 Comments

Germany based Design Hotels is a collection of independent design & style oriented hotels around the world and, as far as I understand, is subsidiary of Starwood Hotels & Resorts.

Design Hotels Lufthansa Miles&More 5,000 Miles Per Stay May 31 December 31 2015

Now, the Design hotels has launched 5,000 Lufthansa Miles&More promotion per stay May 31 – December 31, 2015, that are booked after May 1 and limited to first 500 bookings. [click to continue…]

by John Ollila -
4 Comments

When I was watching Bloomberg News yesterday, the Germanwings story had already reached a point where compensation and liabilities were discussed.

The Independent Germanwings crash Lufthansa could face 'unlimited' compensation claims if found liable

The Montreal Convention limits the airlines liability in case of fatality at $157,000, if the airline is not held liable. If the airline or any of its employee is liable, the airline can face unlimited claims. The usual compensation is around $1M per passenger, but Lufthansa’s insurers have set aside $300M for the claims arising from this Germanwings crash. [click to continue…]

by John Ollila -
3 Comments

The plot around the Germanwings crash the other morning thickens that resulted 150 dying after the plane crashed in the French Alps on its way from Barcelona to Dusseldorf.

NYT Germanwings Pilot Was Locked Out of Cockpit Before Crash in France

New York Times was reporting late last night that the pilot (Le Monde is reporting that it was the co-pilot) could not access the cockpit and was heard banging the door trying to get in before the crash. [click to continue…]

by John Ollila -
1 Comments

Lufthansa pilot union announced yesterday short and medium-haul pilots would be on strike March 18, 2015.

Lufthansa Strike March 18 2015

The strike doesn’t affect Lufthansa’s long-haul flights and those operated by Germanwings, Eurowings, Austrian, Swiss or Brussels Airlines and their affiliates. Lufthansa expects to operate many of the affected flights and will publish a list of canceled flights on its website later today. [click to continue…]