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Marriott Rewards has various Travel Packages redemption options where for instance you get a 7 night hotel award + a variable number of airline miles in your chosen airline for a set number of points.

Marriott Rewards Travel Package

In my opinion, this is the best way to use Marriott Rewards points. You get a 7 night hotel award and then can “purchase” airlines miles at ONE Marriott Rewards point per ONE mile with Package 1 airlines. [click to continue…]

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Here are three reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Question January 17 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Qantas sent out emails yesterday to its frequent flier program members about the changes taking effect on July 1, 2014. Few LoyaltyLobby readers reached to me and asked me to write about this latest Qantas “enhancement”.

Qantas Change Is In The Air

Whenever you receive an email from a loyalty program telling that something is becoming “simpler” or “fairer”, nothing is further from the truth. This applies for Qantas as well. [click to continue…]

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You know that things must be really really bad when loyalty program emails to its members about restructurings happening with the company. The head of Qantas Loyalty did that.


Qantas made an announcements today that it will shed 5,000 jobs, drop some routes such as Perth to Singapore, defer Boeing 787 and Airbus A380 deliveries, and plans to cut its fleet by 50 aircraft. [click to continue…]