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Here are three reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Question January 17 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Qantas sent out emails yesterday to its frequent flier program members about the changes taking effect on July 1, 2014. Few LoyaltyLobby readers reached to me and asked me to write about this latest Qantas “enhancement”.

Qantas Change Is In The Air

Whenever you receive an email from a loyalty program telling that something is becoming “simpler” or “fairer”, nothing is further from the truth. This applies for Qantas as well. [click to continue…]

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You know that things must be really really bad when loyalty program emails to its members about restructurings happening with the company. The head of Qantas Loyalty did that.

qantas-restructuring

Qantas made an announcements today that it will shed 5,000 jobs, drop some routes such as Perth to Singapore, defer Boeing 787 and Airbus A380 deliveries, and plans to cut its fleet by 50 aircraft. [click to continue…]

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Most of the Oneworld alliance airlines are offering double award miles on Malaysia Airlines flights between February 15 to April 15, 2013. Some of the programs require you to register for this promotion in advance while others have enrolled all their members.

malaysia-airlines-double-miles

Malaysia Airlines joined the Oneworld Alliance on February 1, 2013. You can take advantage of alliance wide status benefits that you may have with one of the members when flying on Malaysia. [click to continue…]

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Emirates has quietly instituted fuel surcharges on flights and awards tickets originating only from Australia & New Zealand. This must be in anticipation of the joint venture with Qantas that should start sometime in late March/early April. You can read more about this partnership here and why airlines love furl surcharges here.

qantas-emirates

Emirates has started to publish a fuel surcharge line for its fares from Australia and New Zealand. There is no fuel surcharges on flights TO these two countries. [click to continue…]

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Emirates and Qantas formed a partnership for Australia to Europe travel last year and you can start earning Skywards miles on Qantas flights from March 31, 2013. You can read my post about this partnership, when it was announced, here. You can access Emirates’ web page for Qantas partnership here.

qantas-emirates

Emirates just added Qantas to the list of airlines listed on its website [click to continue…]

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Oneworld alliance top tier frequent fliers have been in disadvantage compared to their Star Alliance equivalent ones when it came to extra luggage allowance based on the frequent flier status.

oneworld-extended-benefits

Now, Oneworld alliance has announced that both extra luggage allowance (one piece or extra 20 kilos) will apply across all Oneworld alliance carriers and passengers will also have an access to fast track security lanes where available. [click to continue…]

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There was an interesting post yesterday with some photos on Cruise Line History website regarding airline cabins back in the day of glorious air travel (that was unaffordable for most).

It makes you wonder, what went so wrong with the airlines, especially with the US ones, that made them buses of the sky of today?

American Airlines Coach Lounge on 747

American Airlines Coach Lounge
American Airlines Coach Lounge

This actually looks really nice and could be a lounge somewhere in 2013. Bet that the FA is still working for AA? [click to continue…]