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20 Comments

A LoyaltyLobby reader sent me an Accor Plus status downgrade case that is just mind-boggling. Reader’s Platinum status was basically downgraded/not honored due to being an Accor Plus member.

Reader Question Accor Plus Customer Service Insanity

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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9 Comments

A LoyaltyLobby reader emailed me a question regarding a Delta flight delay from the United States to Europe that led the reader to arrive to their final destination 7 hours late. What compensation is due?

Reader Question Delta Flight Delays

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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4 Comments

A LoyaltyLobby reader sent me a question regarding differences between American Airlines and British Airways checked luggage allowances for Oneworld Sapphire members (BA).

Reader Question British Airways & American Airlines Luggage Allowances Not Aligned

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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4 Comments

We received a Reader Question yesterday asking about options to match British Airways Gold to any Star Alliance Gold status without having to fly in order to qualify for the status.

Status matches has gotten more tight in recent years unless there was a big promotion like Sky Team’s Alitalia that tried to acquire customers en masse and pretty much gave top tier to almost everyone applying. [click to continue…]