Reader Question: Le Club AccorHotels Points & Status Gone After Not Renewing Accor Plus?

3 Comments

A LoyaltyLobby reader dropped me an email about maddening experience with Le Club AccorHotels after not renewing the Accor Plus paid discount membership that offers some benefits for stays in the Asia-Pacific.

Reader Question Accor

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Etihad Airways Guest Promo Miles Posting Issues

A LoyaltyLobby reader dropped me an email about promo posting issue he was having with Etihad Airways. I wrote about my own quest of getting Guest miles properly credited that took six months (read more here).

Etihad Airways 787-900

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Worth Buying Up To Marriott Rewards Platinum?

5 Comments

A LoyaltyLobby reader sent me a question whether it was worth buying back to Marriott Rewards Platinum from Gold status.

Reader Questions Marriott Rewards Gold & Platinum Buy Back

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Nasty Welcome Emails From Park Hyatt Sydney

27 Comments

A LoyaltyLobby reader forwarded me a rather unwelcoming email that he had received from Park Hyatt Sydney before his stay at this overrated property that has lost its Hyatt Touch (is there any?) already years ago.

Reader Comment Nasty Emails From Park Hyatt Sydney

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Has Malaysia Airlines Gone Dry?

4 Comments

A LoyaltyLobby reader dropped me an email regarding alcohol availability on Malaysia Airlines flights.

Reader Question Malaysia Airlines Gone Dry

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Hilton Garden Inn Mall Of Emirates Blocking Awards?

2 Comments

A LoyaltyLobby reader dropped me a question regarding award availability at the Hilton garden Inn Mall of Emirates in Dubai that apparently doesn’t have any standard availability at any day.

Reader Question Hilton HHonors Hilton Garden Inn Mall of Emirates Main

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Turkish Airlines United Award Disaster– Who Is Responsible?

15 Comments

A LoyaltyLobby reader sent me an email about frustrating United Airlines award issue when Turkish Airlines canceled one of the flights and refused to rebook at the airport.

Reader Comment Turkish United Award Disaster U

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Questions: IHG Rewards Club Bonus Points Packages, Hilton HHonors Diamond Fast Track, Good InterContinental Hotels For Royal Ambassadors, Royal Ambassador Renewal/Ambassador Renewal, SPG Suite Night Awards & Non-working Entertainment System On Virgin Atlantic Flight

1 Comment

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions January 8 2016

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

Reader Questions: IHG Hotel Booked Using Booking.com, Unexpected Starwood Point Bonus, 15K Points Short Of IHG Spire Elite, Hilton HHonors Gold Fast Track Issue, Eligible IHG Stay & Where To Credit Air France HEL-CDG Flight Operated By Finnair?

7 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions December 26

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

Reader Question: British Airways Flight Cancellation & Expedia Rebooking Nightmare

9 Comments

A LoyaltyLobby reader sent me a question an issue he was having with British Airways flight cancellation and getting rebooked by Expedia.

Reader Question British Airways Flight Cancellation

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Marriott Rewards Platinum Renewed With Less Than 75 Nights?

3 Comments

A LoyaltyLobby reader sent me an email regarding renewing Marriott Rewards Platinum status with less than the official requirement of 75 nights.

Reader Question Marriott Rewards Platinum

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Questions: Moving Qantas Points To BA or EK, Wort Buying Ambassador Status, Flight Delay Question, Crediting To Lufthansa or Turkish, Earning Oneworld Sapphire on Qantas Domestic Flights and Le Club AccorHotels Platinum Lounge Access At Sofitel Rio De Janeiro

2 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions November 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

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