Reader Comment: Sheraton Free Weekend Nights Promo Issue (One Free Night Taken Away)

1 Comment

A LoyaltyLobby reader dropped me an email regarding a sudden issue he was having with the Sheraton Free Weekend nights promo. Starwood had first counted more nights towards the promo goal than at the end.

Reader Comment Sheraton Free Weekend Nights Promo

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Brussels Airlines Fare Code Issue & Helping Sick Passengers During Flight

5 Comments

A LoyaltyLobby reader emailed me a question that comes up quite frequently, regarding medical professionals on a flight that ends up helping sick passenger(s). Also the question covered a booking class issue that the pax has between United and Brussels airlines when credited to Turkish.

Reader Question Helping Sick Passenger During Flight

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Hotel Charged $250 Smoking Fee – What To Do?

8 Comments

A LoyaltyLobby reader approached me regarding a $250 smoking fee that hotel had charged for one of the rooms during their US visit without informing in advance.

Reader Question Smoking Fee

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: United & Avianca Award Issue – Who Is Responsible?

2 Comments

A LoyaltyLobby reader sent me a question by email about issue she was having with United award that included travel on Avianca.

Avianca United Award Issue

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Questions: Iberia Flight Cancellation, SAS & Optiontown, IHG Spire & Royal Ambassador, Le Club Euro Voucher in Australia, SPG BRG With Ctrip & Earning AA EQP’s & Miles

2 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

Reader Question: What Happens To SPG Platinum Benefits If Starwood Is Sold?

5 Comments

There has been quite a bit of news surrounding the sale of Starwood lately. First it was rumoured that the company could be sold to the Chinese (read more here) and then that the Hyatt would be making a bid (read more here).

Reader Questions SPG

A LoyaltyLobby reader sent me an email about what would happen to the SPG program and Platinum/lifetime Platinum benefits in case Hyatt would be the acquirer.

Reader Question: Unreasonable Request From Ibis Senen In Jakarta?

22 Comments

A LoyaltyLobby reader forwarded me an email that he had received from Le Club AccorHotels affiliated Ibis Senen hotel in Jakarta.

Reader Question Le Club AccorHotels Ibis Credit Card Request

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Combining Four Separate Le Club AccorHotels Promotions

3 Comments

A LoyaltyLobby reader sent me an email and a screenshot that illustrates how one can stack multiple Le Club AccorHotels promotions regardless what the promo T&Cs might say.

Reader Comment Combining Le Club AccorHotels Promotions

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Questions: IHG Rewards Club PointBreaks Availability At Holiday Inn Benoa Bali?

5 Comments

Several readers emailed me yesterday regarding the PointBreaks availability at Holiday Inn Benoa Bali that I knew would be a popular place to burn some points.

Reader Question IHG Rewards Club PointBreaks Availability Holiday Inn Benoa Bali

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Questions: Sheraton Free Weekend Nights Promo, IHG Europe Sale, China Southern Or Etihad, Turkish Airlines Credits, Redeeming Etihad Guest Miles, United Lounge Access & Redeeming Marriott Or IHG For NYC?

1 Comment

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions October 25 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

Reader Question: InterContinental Royal Ambassador Qualification Criteria

A LoyaltyLobby reader dropped me an email regarding the qualification criteria for Royal Ambassador status because some of his InterContinental stays were earning Royal Ambassador bonus.

Reader Question Royal Ambassador Qualification Criteria

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Hilton HHonors Diamond Fast Track With Instant Gold

8 Comments

A LoyaltyLobby reader dropped me an email about his experience of requesting Diamond fast track that came with instant Gold status.

Reader Comment Hilton Diamond

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Phone Stolen At Air France Lounge In Paris – Who Is Responsible?

10 Comments

A LoyaltyLobby reader left a question regarding stolen iPhone at the Air France lounge in Paris.

Reader Question Theft At Air France Lounge In Paris

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: No Delta SkyMiles On Korea Air Flights?

A LoyaltyLobby reader left a question regarding of non-earning of any Delta SkyMiles for a trip taken with Korean Air that would have ensured Platinum requalification.

Reader Question Korean Air

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

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