Reader Comment: Horror Stay Sheraton Zurich Neues Schloss Hotel

5 Comments

A LoyaltyLobby reader sent me a long email about a stay at the Sheraton Zurich Neues Schloss Hotel in Switzerland.

Reader Comment Sheraton Zurich Neues Schloss Hotel

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: El Al Flight Cancellation & Rerouting – Compensation?

2 Comments

A LoyaltyLobby reader dropped me an email regarding an issue with El Al (Israel’s flag carrier).

Reader Question El Al Flight Cancelation

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions here several times a week.

Reader Question: IHG Rewards Club Advance Purchase Rate Ineligible For Points?

7 Comments

A LoyaltyLobby reader just emailed me a question regarding an issue getting a stay properly posted from Melbourne InterContinental.

Reader Question IHG Advance Purchase Rate

Remember that you can always email me, sent a message via Facebook or use Twitter.

READER QUESTION: Hilton Milan – No lounge access for gold members??

14 Comments

Hilton HHonors has recently had quite a few promotions for getting the Gold status rather easily, although the “regular” qualification requirement hasn’t changed.

READER QUESTION HH Gold Lounge Access Milan

A LoyaltyLobby reader sent me the following email (you can always drop me an email about your thoughts/issues with loyalty programs) yesterday about the Gold member executive lounge access at Hilton Milan:

READER QUESTION: Le Meridien Budapest Leaves Starwood On September 1 To Become Ritz-Carlton

6 Comments

A LoyaltyLobby reader emailed me a question based on the email he had received from Starwood informing him that the Le Meridien Budapest is leaving the chain effective September 1, 2015.

Le Meridien Budapest

Le Meridien Budapest’s name is temporarily changing to Elizabeth Park Hotel and, after renovation that should be completed by March 1, 2015, Ritz-Carlton Budapest.

READER QUESTIONS: IHG Rewards Club/Ambassador Issue, Converting Airberlin Miles To Iberia, Hilton eStandby Upgrades, Hilton Online Check-in, Continuing With Hilton Or Go For IHG Spire Too, Le Club Accorhotels Platinum Lounge Access/Cocktails & Delta Delay Compensation (Missed 4th Of July)?

7 Comments

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 25

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

READER QUESTION: How To Get IHG Rewards Spire Elite Status?

8 Comments

Questions keeps coming regarding the IHG Rewards Club Spire Elite status that was launched the other week (read more here).

IHG Rewards Club Spire Elite Qualifying Points Main

IHG Rewards Club lowered the Gold and Platinum requirements while introducing this new top tier status requiring 75 nights or 75,000 elite qualifying points.

READER QUESTION: When New IHG Rewards Club PointBreaks Are Released?

It is the time of the month/quarter when the last round of PointBreaks are expiring and new ones launched.

IHG Rewards Club PointBreaks

I have already received several emails over the past couple of days with the same question. When will the new PointBreaks come out?

READER QUESTIONS: Global Services on United, Enterprise or National, Maintaining Delta Diamond Status, Accor’s 10K Bonus Points Promotion, Hilton HHonors vs Marriott Rewards, Malaysian Flight Cancellation, IHG Points + Cash Nights Qualifying & Expedia Tier 3 Support?

3 Comments

Here are eight reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LL RQ J 18 U

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

READER QUESTIONS: Using Avios for Hotels, Terrible Accor Stay, Right Frequent Flier Program For Asia, One FF Number For Elite Benefits And Another For Miles, Hilton Online Check-in, From MileagePlus To KrisFlyer & Delta Frustration

3 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments July 11

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

READER QUESTION: Stranded In Bali – Who Pays?

1 Comment

Sebastian wrote yesterday (access here) about the volcanic eruption in East Java that lead to airport closes and flights cancellations due to ash clouds.

Stranded In Bali

Bali airport has now reportedly reopened as the ash clouds drifted to another direction, but it may take some time for the airlines to resume their operations.

READER QUESTIONS & COMMENTS: Le Club Accorhotels Benefits On 3rd Party Bookings, Crowne Plaza Beverly Hills Reflag To Marriott, Hilton HHonors Triple Points Rate Offer, Close To Marriott Lifetime Platinum Status, US Airways Flight Delay & Flight Cancellation On United Issued Award

5 Comments

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LoyaltyLobby Reader Questions & Comments July 4 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

READER QUESTIONS: Easy Hilton HHonors Gold, Using Aeroplan Miles Towards Tuition, Using VS Miles On SA Flights, Le Club Accorhotels Platinum With Minimum Effort, Buying IHG Rewards Club Points, Hilton Hawaiian Village Awards & Southwest Flight Delay But Left On Time?

1 Comment

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments June 27 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

READER QUESTIONS: Combining Hilton Promotions, Best Oneworld Alliance Program To Earn Miles & Status, Airberlin EC 261/2004 Compensation, Hilton 5,000 Bonus Points Offer, Transferring Points Between Hotel Loyalty Programs, Star Alliance Status Match From AA & GOL Smiles Ticketing Issue

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments June 20 2015 U

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

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