A LoyaltyLobby reader sent me a rather bizarre case where hotel had requested the reader to wire the best flexible rate payment in advance and later banned the guest after he had opened a case with SPG Corporate Customer Care.
A LoyaltyLobby reader sent me an email regarding the age of the children that can stay for free with an adult when staying at an IHG affiliated hotel.
Reader Comment: Watch Out For 5% “Discretionary Service Charge” At SPG’s The Westbury, A Luxury Collection Hotel In Mayfair-London
A LoyaltyLobby reader sent me a case about 5% “Discretionary Service Charge” that had been added to his bill without consent at SPG affiliated property in London.
Reader Question: Around The World Award In Business/First For Two Using Aeroplan Miles? (Very Difficult!)
A LoyaltyLobby reader sent me an email about Aeroplan around the world awards that he would like to book for two in business or first class for late 2018.
LoyaltyLobby readers continue to send emails about delayed baggage issues they are having with Airberlin. This is a topic that we have previously covered here on LoyaltyLobby several times.
A LoyaltyLobby reader sent me an email about hotel loyalty program point expiration due to inactivity and how to circumvent this.
A LoyaltyLobby reader sent me an email about redeeming Singapore Airlines KrisFlyer miles for mixed class award from Hong Kong to Perth.
Reader Question: How to use the $100/$200 American Express Airline Credit (U.S. Based Gold/Platinum Charge Cards)
Last week we received a reader question inquiring about the use of the well advertised American Express (U.S.) Airline Credit that comes with Gold and Platinum Charge Cards.
Since I haven’t used one of mine yet I decided to run an experiment so that our readers have an indicator of how it worked out at least in this instance.
Reader Question: Points And Night Credit Earned On InterContinental Free Weekend Night Voucher Stay?
A LoyaltyLobby reader sent me an email about the use of the InterContinental Free Weekend Night-voucher that Ambassador members get with their yearly kit.
A LoyaltyLobby reader left a message how to get appropriate compensation out of Qatar Airways for non-working in-flight entertainment on Doha – Sydney segment in first class.
A LoyaltyLobby reader left me a question yesterday about how to properly claim the compensation for Marriott property failing to offer arrival gift for a Platinum member ($100).
A LoyaltyLobby reader dropped me an email regarding the BA meltdown that happened couple of weeks back and where to send the compensation request when flying on codeshare that I covered here on earlier this week.