Reader Question: How To Circumvent IHG’s Overlapping Stay For Accelerate Promo Purposes? (Reader Advice Needed!)

5 Comments

A LoyaltyLobby reader sent me a very interesting question by email about two overlapping stays (one award and one paid) and Accelerate-promotion.

IHG Overlapping

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Reader Question: Extensive & Multiple Holds At the Hilton Diagonal Mar Barcelona?

5 Comments

A LoyaltyLobby reader sent me a question by email that must be about authorizations that are done during guest’s stay at the Hilton Diagonal Mar hotel in Barcelona.

Reader Question Extensive & Multiple Holds At the Hilton Diagonal Mar Barcelona

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: When IHG Rewards Club PointBreaks For July 2017 Are Out?

11 Comments

Over the past couple of days, I have received several messages from readers about the next batch of IHG Rewards Club PointBreaks and when they will be out.

Reader Question IHG Rewards Club PointBreaks U

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Airberlin & Broken Guitar

3 Comments

A LoyaltyLobby reader sent us (yet another) Airberlin related question this time by Facebook message regarding broken guitar that was lost and later delivered as broken.

Airberlin Broken Guitar

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: How To Avoid Dynamic Currency Conversion (DCC) Scam In China?

16 Comments

A LoyaltyLobby reader sent me an email about a topic that has been a pet peeve of mine for a long time – Dynamic Currency Conversion (DCC) scam that seems to be spreading like incurable cancer.

Reader Question DCC China

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Reader Email: SPG Hotel Cancels Reservation & Bans The Guest Due To Corporate Customer Care File

29 Comments

A LoyaltyLobby reader sent me a rather bizarre case where hotel had requested the reader to wire the best flexible rate payment in advance and later banned the guest after he had opened a case with SPG Corporate Customer Care.

Reader Question Four Points Istanbul Batisehir Main

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Reader Question: Has IHG Changed The Age What Constitutes Child Without An Announcement?

3 Comments

A LoyaltyLobby reader sent me an email regarding the age of the children that can stay for free with an adult when staying at an IHG affiliated hotel.

IHG ChildrenRemember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Comment: Watch Out For 5% “Discretionary Service Charge” At SPG’s The Westbury, A Luxury Collection Hotel In Mayfair-London

1 Comment

A LoyaltyLobby reader sent me a case about 5% “Discretionary Service Charge” that had been added to his bill without consent at SPG affiliated property in London.

The Westbury, A Luxury Collection Hotel, Mayfair-London Main

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Around The World Award In Business/First For Two Using Aeroplan Miles? (Very Difficult!)

6 Comments

A LoyaltyLobby reader sent me an email about Aeroplan around the world awards that he would like to book for two in business or first class for late 2018.

Reader Question Air Canada Aeroplan

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Reader Question: Airberlin Delayed Luggage, Handling Agent & Wrong Information!

3 Comments

LoyaltyLobby readers continue to send emails about delayed baggage issues they are having with Airberlin. This is a topic that we have previously covered here on LoyaltyLobby several times.

Airberlin

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week.

Reader Question: Hilton, Marriott, IHG & SPG Points Expiry Due To Inactivity?

5 Comments

A LoyaltyLobby reader sent me an email about hotel loyalty program point expiration due to inactivity and how to circumvent this.

Hilton Honors Marriott Rewards Starwood Preferred Guest SPG IHG Rewards Club Point Expiry

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Reader Question: Credit/Debit Card Woes At Marriott Property & Wouldn’t Accept Cash Deposit (Platinum Member)?

15 Comments

A LoyaltyLobby reader sent me an email about unsatisfactory check in experience at Marriott hotel.

Reader Question Marriott

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Reader Question: Singapore Airlines Mixed Class KrisFlyer Hong Kong To Perth Award?

2 Comments

A LoyaltyLobby reader sent me an email about redeeming Singapore Airlines KrisFlyer miles for mixed class award from Hong Kong to Perth.

Singapore Airlines New SilverKris Lounge Suvarnabhumi Airport Gate D7 Plane

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Reader Question: How to use the $100/$200 American Express Airline Credit (U.S. Based Gold/Platinum Charge Cards)

1 Comment

Last week we received a reader question inquiring about the use of the well advertised American Express (U.S.) Airline Credit that comes with Gold and Platinum Charge Cards.

Since I haven’t used one of mine yet I decided to run an experiment so that our readers have an indicator of how it worked out at least in this instance.

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