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15 Comments

A LoyaltyLobby reader dropped me an email about weird emails received from Hilton Honors indicating that the status would have been renewed through March 2019 when that is not the case.

Hilton Honors Diamond Status Email March 25 2017

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5 Comments

We received an interesting email from one of our readers today about an offer that is circulating on the internet advertising Marriott / SPG Platinum Status for $399 through fake Marriott Meetings.

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4 Comments

A LoyaltyLobby reader sent me a question by email about China Southern flight delay on a flight ex-Europe that resulted in arriving to Australia more than 12 hours later than scheduled.

China Southern

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8 Comments

LoyaltyLobby readers have been sending me messages about the issues they are having with Hilton’s Best Price Guarantee program and I have covered the same topic several times before (read more here and here).

Hilton Best Rate Guarantee

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2 Comments

We received a Reader Question today asking if it’s a good choice to redeem Marriott Rewards points for a Priority Pass Membership, an option that was added not too long ago.

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10 Comments

A LoyaltyLobby reader sent me a question by email about Finnair flight delay to Singapore that exceeded more than 20 hours and the airlines’ refusal to provide the required 600 euro compensation per EC 261/2004.

Finnair Money Claim Online

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13 Comments

A LoyaltyLobby reader sent me a question by email about an advance saver rate for a stay at the InterContinental Geneva that turned out to be higher than the current one.

Reader Question Booked Advance Saver Rate At InterContinental Geneva Higher Than The Current One

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6 Comments

A LoyaltyLobby reader sent me a question by email about IHG Rewards PointBreaks. How many reservations and nights each member is allowed to book at any of the hotels?

Reader Question IHG Rewards Club PointBreaks

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]