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This week the Compensation Clinic-case comes from now closed Sheraton Brussels that was recently closed abruptly due to asbestos and bankruptcy related issues (read more here and here).

Compensation Clinic Sheraton Brussels

Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic each week. [click to continue…]

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Le Parker Meridien has again sent out an email blast touting award availability at 20,000 Starpoints per night for the Coachella weekend when the paid rates are in excess of $2,500 (minimum three night stay).

SPG Parker Palm Springs Coachella

Parker hotels (this one in Palm Springs and the other property in New York) got caught few years back falsifying their occupancy records by checking in “phantom” guests in order to get higher award reimbursement from Starwood. The companies went to court and I have covered this on my previous posts here, here, here and here. [click to continue…]

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SPG releases its weekly Hot Escapes list every Wednesday. This is a selection of hotels around the world that are discounted anywhere from 20% 15% (sometimes up to 70% off) + they offer an additional 5% off for SPG members.

SPG Hot Escapes march 8 2017

The hotel listing has the lowest member prices for the next 6 weeks. The availability and the price can vary from date to date. [click to continue…]

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Here’s a comprehensive look at promotions for March 2017 from all major hotel loyalty programs. Remember to forward me promotional offers by email that you receive.

Hotel Promotions Update March 2017

2016 is over and most hotel loyalty programs have already introduced their offers for the first few months of 2017. Let’s see if Hyatt will reveal anything soon. [click to continue…]

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Starwood Preferred Guest (SPG) made an announcement about their yearly award category changes last month that will take place on March 7, 2017. This is your last chance to book properties at their current point rates.

Starwood Preferred Guest (SPG) Award Category Changes March 7 2017

There are total of 325 that will change in award category. 120 hotels will become more expensive using points while 205 hotels will require less. [click to continue…]

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Starwood Preferred Guest (SPG) has launched a new Buy Points Bonus campaign for buying Starpoints at up to 30% off between March 1st – April 30th, 2017.

You can purchase a maximum of 30,000 Starpoints per calendar year for your account or receive points as a gift. The account that receives Starpoints must have been open for a minimum of 14 days. [click to continue…]

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SPG releases its weekly Hot Escapes list every Wednesday. This is a selection of hotels around the world that are discounted anywhere from 20% 15% (sometimes up to 70% off) + they offer an additional 5% off for SPG members.

SPG Hot Escapes March 1 2017

The hotel listing has the lowest member prices for the next 6 weeks. The availability and the price can vary from date to date. [click to continue…]

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A LoyaltyLobby reader sent me an email couple of weeks back about finding copies of passports and visa pages at Starwood affiliated Design hotel in Kolkata called The Park.

The Park Kolkata PP Copies Closer

Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. [click to continue…]

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I’m going to stay a few nights in Doha next week and decided to go for a points redemption this time as the rates in Qatar are really quite high and found huge discrepancies between SPG & Marriott Rewards.

As we’ve covered multiple times already you can interchange both currencies in real time as well as match your status so you can always pick the best redemption value. [click to continue…]

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A reader contacted me today saying that Starwood Preferred Guest (SPG) confirmed to him that they’re having problems with posting stays from individual properties to member accounts for over a week now.

Usually SPG posts stays to the members account within 24 hours now (often faster) though for the past week or so members are reporting that no stays have hit their account. [click to continue…]