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As the website airlineroute (access here) reported yesterday, Thai Airways will cease their operations to Los Angeles and Rome with the beginning of the winter schedule on 25th October 2015.

TG A340Thai Airways is currently not accepting any more reservations for these flights from that day onwards even though there is no public announcement yet on either Thai’s Italian or U. S. website. [click to continue…]

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Thai Airways was back in shaky air yesterday. As a friend of mine told me this morning his Thai Airways flight TG602 en route from Bangkok to Hong Kong made a sudden return to the airport yesterday evening.

TG Aircraft10 Minutes after takeoff passengers noticed a distinct smell in the aircraft cabin as well as unusually loud noise and vibration coming from the right engine. [click to continue…]

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This week the Compensation Clinic is making an unscheduled stop with Thai Airways (all pun intended) where I had a rather bad start and eventually ended up cancelling the flight at the Lounge during a recent trip from Hong Kong to Bangkok.

Banner-THAI

This was only the second time in 15 years of flying that I felt compelled to cancel my ticket and book a new one on a different carrier due to unacceptable service at the airport.

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The U.N. aviation safety body ICAO made good on it’s warning to ‘Red Flag’ Thailand over serious concerns in air safety procedures and lack of oversight (See previous LoyaltyLobby article here).

ICAO Thailand Downgrade

3 Months ago the ICAO notified the Thai authorities about their concerns and issued a deadline to implement improvements and comply with those standards of the Category 1 classification. This deadline has now expired and as a consequence the Red Flag has been put in place, making it impossible for Thai Carriers (especially charter carriers such as Thai Air Asia-X, Nok Air, Nok Scoot etc) to file new routes and expand their international network.

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ICAO, which is a United Nations specialized agency headquartered from Montreal, has audited the Thai authorities that oversee the aviation sector in the country and have found significant flaws. The previous audit that the country passed was done in 2005.

ICAO Thailand Downgrade

The report that was released to the governments (not made public yet) on March 20, 2015, found that there are “significant safety concerns”. [click to continue…]

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Mechanicals, when there are issues with the aircraft operating a flight that result in cancellation, are unavoidable but how airlines handle these situations vary a lot.

Would You Sleep With A Stranger Case Thai Airways

Reputable ones promptly rebook you to your final destination even using their non-alliance partners and/or provide accommodations and food vouchers. Then there are airlines that just leave you hanging dry. Seems that Thai Airways is somewhere between these two extremes. [click to continue…]

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Thai Smile, short-haul airline owned by Thai Airways, have suddenly decided to move some point to point flights that are not connecting to Thai’s long-haul flights from BKK to DMK.

Thai Smile DMK

Dong Mueang (DMK) used to be the main Bangkok airport before the Suvarnabhumi was opened. The airport (DMK) is mainly used by low cost carriers such as Nok Air (also partly owned by Thai), Thai AirAsia and Thai Lion Air for both domestic and international flights. [click to continue…]