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There are often posts on Facebook about “gate lice” (people who are ready to board and standing by the gate very early – often non-elite members that would board the very last) and many US airlines now have several boarding groups with appropriate signs to get people line up and the boarding process sped up.

Do You Board First Or Last (Or Somewhere in Between)

Personally, I have never understood why people prefer to wait by the gate when the boarding begins rather than being in the lounge and arriving to the gate just before the gate closes. [click to continue…]

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30 Comments

New U.S. policies in regards to Immigration and border protection have stirred controversy and several governments whose countries host U.S. Customs Pre-Clearance facilities are now taking issue with it.

Pre-Clearance facilities allow passengers to be processed by customs and border protection on foreign soil and depart from a secured area of the airport, then arriving in the U.S. like a domestic flight. [click to continue…]

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FlightStats publishes the best/worst performing airlines based on on-time departures on an annual basis and they just came up with their list for 2016 that come with a few surprises.

The worst performers actually stem from Asia and the Middle East including carriers that actually have a good reputation as far as their brand is concerned. [click to continue…]

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If you are planning to visit the country of Belarus at some point in the future, then your plan to visit the previously hard to access country just got a whole lot easier.

The Belarus Ministry of Foreign Affairs confirmed that a total of Eighty countries will be eligible for Visa waivers when visiting the secretive country from mid-February onward. [click to continue…]

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As I had my birthday last week, I was positively surprised that quite a few loyalty programs and individual hotels sent an (automated) email acknowledging their customers on their special day of the year.

While very easy for loyalty programs to handle as long as you entered the correct data into your profile it requires more attention from hotels to upkeep a current database of their customers credentials. [click to continue…]

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I have to admit I was pretty stunned when I checked in at the Grand Hyatt Shanghai yesterday and after returning to my room in the evening there was a small package on my desk containing a lost and found item from February 2016.

It was actually nothing valuable and I left it behind intentionally (some eyeshade from a Business Class amenity kit and low grade headphones from Economy Class). [click to continue…]

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It’s the day of the year frequent travelers fear the most: January 1st when the counters for elite qualifying miles and points are reset to zero and we have to start fresh to requalify for our status levels.

Those few lucky ones with Lifetime status at various programs won’t feel the heat as much as others who have to begin from scrap in order to retain their benefits. [click to continue…]

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After seeing more and more exotic ‘Emotional Support Animals‘ such as roosters, turkeys and pigs, U.S. transportation officials seem to be at the point where they are considering rewriting the rules.

People increasingly use the regulation that was originally deigned to help those with a serious disability to ferry their exotic pets around free of charge, inconveniencing other travelers and making a mockery of the law. [click to continue…]

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In our series of showcasing innovative Airport Hotel concepts, today LoyaltyLobby will introduce the SnoozeCube at Dubai International Airport Terminal 1 & 3.

snoozecubeTransit Hotels are useful because you don’t have to leave the airport and they are often available in blocks of a few hours to to a full overnight just steps away from your next departure gate. [click to continue…]

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Passengers exiting the customs area at the Kuala Lumpur International airport in Malaysia are faced with this huge Samsung ad featuring their now banned product that is smoking hot… in a very wrong way.

samsung-galaxy-7-note-kuala-lumpur-airport

There is an issue with the batteries on these devices that have lead these phones to catch fire on the ground and unfortunately in the air as well. Airline regulators and airlines have banned passengers to even carry this phone with them on the aircraft. [click to continue…]