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I spent some time at the fantastic Turkish Airlines lounge in Istanbul yesterday and witnessed an amusing scene where one the numerous birds in the lounge crapped down on a customer from the gazebo above.

TK Bird DroppingsI was watching the birds for a while, not thinking much of it until I heard the guy squeal and swear after he got a special Istanbul souvenir. [click to continue…]

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Turkish Airlines Miles&Smiles, one of the only constantly available status match options appears to have amended their match policy which now requires flight activity for the matched Gold status to become permanent.

TK Gold_largePreviously Turkish Airlines matched for a whole two year membership period which now has been adjusted, likely to avoid ‘Dead Matches’ from people who only use it for lounge access. [click to continue…]

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Adverse weather conditions in Turkey have created a massive backlog of flights for Turkish Airlines after the carrier cancelled hundreds of flights during the past 5 days.

TK A330 copy

The situation of heavy winter weather is especially difficult in Turkish Airlines Hub of Istanbul where the majority of cancellations happened. Supposedly thousands of passengers were trapped at Istanbul Airport. [click to continue…]

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Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions November 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions October 25 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]