by -

Today we handle another Reader Question that reached us last week and where one of you complained about Air Berlin not having any English speaking support staff at the Topbonus Service Center.

ab-a330-aircraft-copyIt’s not the first time that this topic has reached our inbox and we decided to feel further and contact Air Berlin to see what they say about the issue. [click to continue…]

by -

Starwood Preferred Guest (SPG) has published a new brands promotion last month for members who stay at five & eleven different brands of the SPG Portfolio and the points are awarded very promptly.


While it took quite some time for the last Brands Promo (which ended on 31 December 2015) to post, this time Starwood is pretty quick to award the points and they show up within 3-4 days post stay. [click to continue…]

by -

It’s Compensation Clinic Sunday again and this week a reader submitted us a case involving Thai Airways and a flight from Germany to Bangkok which ended up being cancelled that day.


The aircraft had a technical malfunction and the flight was cancelled that night while passengers were accommodated at the Airport Sheraton (at least those in Business Class). [click to continue…]

by -

SPG releases its weekly Hot Escapes every Wednesday. This is a selection of hotels around the world that are discounted anywhere from 20% 15% (sometimes up to 70% off) + they offer an additional 5% off for SPG members.

SPG Hot Escapes August 31 2016

The hotel listing has the lowest member prices for the next 6 weeks. The availability and the price can vary from date to date. [click to continue…]

by -

Qatar Airways has been on a shopping spree lately. Last month, they announced buying stakes on both LATAM (read more here) and Meridiana (read more here).

Qatar Airways IAG

The airline made an announcement over the weekend that it had upped its stake of IAG (the parent of British Airways, Iberia, Aer Lingus and Vueling) to 20.01% after the share price of the IAG had “crashed” due to the Brexit vote. [click to continue…]

by -

Just a short time ago reports of two explosions and gunfire rocking Istanbul’s main international airport (Ataturk) have started coming in.  Early reports from the government state there have been “multiple injuries” but this is vague at best.


Given other recent terrorist events in Turkey, this will only further harm the image and economy of what is a unique place to visit. [click to continue…]

by -

News reports and Twitter is buzzing about a large fire at The Address, a 63-story hotel/residential building in Dubai. For those unfamiliar, this property is attached to the Dubai Mall and adjacent to the Burj Khalifa and the epicenter of Dubai’s New Year celebrations.


There has been no reports of injuries or casualties yet, but given the imagery I think unfortunately there will be some loss of life.

[click to continue…]