by John Ollila -

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LoyaltyLobby Reader Questions & Comments July 4 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

by Sebastian Powell -

If you have ever flown on an airline and thought ‘this plane is garbage’ you might want to shift your focus a little to an interesting project United Airlines came up with. The company invested 30 Mil US$ into  research firm Fulcrum BioEnergy which is working on alternative fuel resources.

Sometime this summer United will send it’s first jet on the way from Los Angeles LAX to San Francisco SFO as inaugural for this project. The plane will fly on biofuel generated from farm waste and animal fats as the New York Times reported here.

UA Plane ECOFor the passenger and crew nothing will change as far as the procedures are concerned. The flying capability remains exactly the same and is 100% safe.

[click to continue…]

by John Ollila -

United Airlines has launched economy award sale for travel between United States or Canada and Hawaii this fall between August 18 – December 15, 2015.

United Airlines Hawaii Award Discount

All members are eligible 20% discount and all United Premier members and Chase credit card holders get an additional 5% off for total discount of 25%. [click to continue…]

by John Ollila -

United Airlines sent out yesterday bunch of emails to MileagePlus members offering them the opportunity to purchase Premier Qualifying miles.

United Airlines Premier Qualifying Miles Segments Sale

You can always purchase Premier Qualifying Miles (PQM’s) by using the Award & Premier Accelerators and the price often is lower than using this united “sale”. You can read more using the Award & Premier Accelerators here. [click to continue…]

by John Ollila -

Mechanicals are unavoidable when you fly and the older airframes that the airlines fly these days simply mean more of them. But how an airline handles diversion and recovery, distinguishes itself between a good and bad operation.

Daily Mail United YYR

Based on the incident last Friday when a United flight from Chicago to London made a diversion to Goose Bay in Canada and put passengers in army barracks for an overnight, I would say that United is one terrible airline. [click to continue…]

by John Ollila -

Kaligo is Rocketmiles type hotel booking service based in Singapore that rewards you airline miles for hotel reservations.

Kaligo American Airlines & United 2,000 5,000 Bonus Mikes

The service has now increased its first booking offer to 1,000 bonus miles that you can combine with the current American Airlines and United Airlines promotion of 2,000 miles for every booking (or 5,000 bonus miles when each booking value exceeds $500). [click to continue…]