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Two weeks ago, I whined about my terrible hotel internet experiences in Spain (access here) and now I have moved on to Portugal with this non-working hotel internet series.

Whine Wednesdays Hotel Internet In Portugal

Between Spain and Portugal I did spend some time in Finland, Estonia, Sweden and UK that didn’t have any of this non-working internet non-sense that seems to plague the South of Western Europe. [click to continue…]

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This week’s Whine Wednesdays is about the deplorable state of hotel internet connections in Spain where I have been for the past two weeks.

Whine Wednesdays Internet

I had very few issues with the hotel internet connections when I spent three weeks in the Balkans (only Westin Zagreb failed), but the situation with most of the hotels where I have stayed during this trip is driving me nuts: [click to continue…]

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Back in April, I wrote about (access here) a new customer service promise by Airberlin CEO that was promising to settle issues with their customers within 7 days of initial contact.

Whine Wednesdays Airberlin U

I can now say that this is a big lie and Airberlin and its CEO should be ashamed of his company for not paying valid claims from mishandled baggage and delayed flights per EC 261/2004. [click to continue…]

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Flight delays, cancellations, mechanicals etc. are “cost of doing business” when dealing with the airlines. Sometimes getting the airline to make it right is rather maddening experience, however.

Whine Wednesdays Alitalia Phone Service

I was supposed to fly on Alitalia coded Air France flight to Bangkok on Wednesday, but got information less than a week earlier that the flight no longer operated on that date and that I was booked on the same flight two days later. [click to continue…]

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I have been ranting about this very same issue several times before, but WHY it is so difficult for the hotels to teach their employees NOT to knock the door when the DO NOT DISTURB sign is hanging out?

Whine Wednesdays Do Not Disturb

Don’t the hotels properly train their employees to stay away from the room or suite when the sign is on and just report it to the front desk? [click to continue…]

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Does the airport security theater makes flying safer or merely makes the flying masses feel safer? I have whined about this issue previously and the latest undercover test proves how ineffective the process is.

TSA Mess

An undercover investigations done by the TSA itself found that mock explosives and banned weapons were not noticed 95% of the time during the airport screening process. Does this make you feel safer? [click to continue…]

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First, I thought that a homeless family had taken over a corner at the British Airways First lounge in Heathrow, but that must have not been the case.

Whine Wednesdays Lounge Behavior Continue

Well. My point here is that some appear not to know what appropriate behavior inside an airline lounge is. If you need a place to sleep, book the Sofitel hotel that is located landside of terminal 5. [click to continue…]