by -

It must be universally accepted by now that whenever you see a Travelex branded exchange branch or ATM, you are better off keeping your wallet firmly in your pocket and quickly walk by.

Whine Wednesdays Travelex PRG

I have previously written about Travelex terrible exchange rates at Hong Kong Airport (read here), Travelex ATMs at the London Heathrow dispensing pounds (read more here) and their multi currency ATM also at the Heathrow (read more here). [click to continue…]

by -

In the past week a number of fake airline Facebook profiles have made the rounds where giveaways for free First Class tickets were advertised, likely to fish personal information.

Fake BA Page

These fake pages were established for a number of airlines including British Airways and Emirates. They are usually very easy to spot because the profiles are very young and apart from that no airline would run such a crazy promotion to begin with (we wish!). [click to continue…]

by -

Two weeks ago, I whined about my terrible hotel internet experiences in Spain (access here) and now I have moved on to Portugal with this non-working hotel internet series.

Whine Wednesdays Hotel Internet In Portugal

Between Spain and Portugal I did spend some time in Finland, Estonia, Sweden and UK that didn’t have any of this non-working internet non-sense that seems to plague the South of Western Europe. [click to continue…]

by -

This week’s Whine Wednesdays is about the deplorable state of hotel internet connections in Spain where I have been for the past two weeks.

Whine Wednesdays Internet

I had very few issues with the hotel internet connections when I spent three weeks in the Balkans (only Westin Zagreb failed), but the situation with most of the hotels where I have stayed during this trip is driving me nuts: [click to continue…]

by -

Back in April, I wrote about (access here) a new customer service promise by Airberlin CEO that was promising to settle issues with their customers within 7 days of initial contact.

Whine Wednesdays Airberlin U

I can now say that this is a big lie and Airberlin and its CEO should be ashamed of his company for not paying valid claims from mishandled baggage and delayed flights per EC 261/2004. [click to continue…]

by -

Flight delays, cancellations, mechanicals etc. are “cost of doing business” when dealing with the airlines. Sometimes getting the airline to make it right is rather maddening experience, however.

Whine Wednesdays Alitalia Phone Service

I was supposed to fly on Alitalia coded Air France flight to Bangkok on Wednesday, but got information less than a week earlier that the flight no longer operated on that date and that I was booked on the same flight two days later. [click to continue…]