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The non-use of headphones for phone or video calls in lounges has been previously covered here on LoyaltyLobby.

Whine Wednesdays Video Call

Again, I found it irritating last week when someone was having video call without using headphones at the club lounge of InterContinental Grand Stanford in Hong Kong and then someone was dealing with KrisFlyer issues using a speakerphone at the Private Room in Singapore this past Sunday. [click to continue…]

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Starwood Preferred Guest (SPG) has had chat function available for its Platinum members (maybe for others too) for quite some time. I wrote a piece about this benefit back in 2011 (access here).


When I was checking SPG50 (50% off of rack rate award) for three Starwood properties in New Caledonia, I couldn’t believe what the response time was. It took 50 minutes for the SPG rep to initiate the chat. [click to continue…]

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Last week, I spent four nights in Tehran to check out the city and get one more country off the list of non-visited ones.

Whine Wednesdays Internet In Iran

I knew in advance that the internet access would probably be challenging, but never came to my mind that it would be even more problematic than in Cuba or China. Facebook, Twitter and most of the Google services including Gmail were all blocked. [click to continue…]

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It must be universally accepted by now that whenever you see a Travelex branded exchange branch or ATM, you are better off keeping your wallet firmly in your pocket and quickly walk by.

Whine Wednesdays Travelex PRG

I have previously written about Travelex terrible exchange rates at Hong Kong Airport (read here), Travelex ATMs at the London Heathrow dispensing pounds (read more here) and their multi currency ATM also at the Heathrow (read more here). [click to continue…]

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In the past week a number of fake airline Facebook profiles have made the rounds where giveaways for free First Class tickets were advertised, likely to fish personal information.

Fake BA Page

These fake pages were established for a number of airlines including British Airways and Emirates. They are usually very easy to spot because the profiles are very young and apart from that no airline would run such a crazy promotion to begin with (we wish!). [click to continue…]

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Two weeks ago, I whined about my terrible hotel internet experiences in Spain (access here) and now I have moved on to Portugal with this non-working hotel internet series.

Whine Wednesdays Hotel Internet In Portugal

Between Spain and Portugal I did spend some time in Finland, Estonia, Sweden and UK that didn’t have any of this non-working internet non-sense that seems to plague the South of Western Europe. [click to continue…]

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This week’s Whine Wednesdays is about the deplorable state of hotel internet connections in Spain where I have been for the past two weeks.

Whine Wednesdays Internet

I had very few issues with the hotel internet connections when I spent three weeks in the Balkans (only Westin Zagreb failed), but the situation with most of the hotels where I have stayed during this trip is driving me nuts: [click to continue…]