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It’s another Whine Wednesday and today we visit the very nice Club Lounge at the Grand Hyatt Shanghai where some guests apparently have no manners whatsoever and behave like pigs.

Some people know no shame and even go as far as swiping entire bottles of wine from the display to put them on their own table knowing that in many countries the staff won’t say anything about that. [click to continue…]

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This week’s Whine Wednesdays deals with credit card holds that most hotels authorize when the guest checks in. You often see horror stories online and sometimes in the press as well about people that don’t understand how these work.

Whine Wednesdays Excessive Credit Card Holds Case Hilton Tokyo

Some hotels only put the room charge through as an authorization, others may use room charge + $100 and others, who knows what. A LoyaltyLobby reader emailed me an example earlier this week that I thought was excessive considering the room rate. [click to continue…]

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This weeks Whine Wednesday is about a service that I’m usually quite satisfied with: UBER and their pattern of letting drivers accept rides while they’re still having other passengers to drop off.

In certain cities even small distances can take plenty of time especially at rush hour traffic which means it can take a very long time for your UBER to actually arrive if the drivers still needs to drop off first. [click to continue…]

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This week’s Whine Wednesday topic could also be Fabulous Fridays depending what approach I take. People dressing inadequately while traveling or business class fares become sometimes cheaper than economy and thus making them affordable to everyone.

Whine Wednesdays Now Everyone Can Fly …...... In Business Class

It always fun to see old photos of people traveling in the early days of air transportation. Flight attendants were carving meat while people were dressed up for the occasion. Nowadays the meals are often meh even in business and what people wear can often leave lot to be desired. [click to continue…]

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Don’t get me started about alarm clocks at hotels. Those that you can usually find next to bed that are sometimes blinking blank, impossible program to alarm you at specific hour without having PhD or that suddenly go off at ungodly hours like what happened to me yesterday.

Housekeeping is supposed to reset these daily when they do housekeeping service to ensure that they don’t go off when new guests come in. How often they forget to do this? [click to continue…]