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A LoyaltyLobby reader forwarded me his requalification email for Royal Ambassador status that IHG Rewards Club has just sent out (still waiting for mine).

IHG Rewards Club InterContinental Royal Ambassador Invitation

The Ambassador program moved the Royal Ambassador qualification period and status validity to calendar year starting in 2017 and has now informed on this email about a significant qualification change for the 2018 membership year. [click to continue…]

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Marriott Rewards introduced Elite concierge service last year (don’t know anyone who would have been chosen as a member) and has now changed the name more familiar for those that belong to the SPG program.

Marriott Rewards Ambassador

Marriott Rewards has renamed the (non-existent) elite Concierge service as Ambassador. Not sure what the benefits of this level are and what is required for qualification. [click to continue…]

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IHG Rewards Club has quietly updated the Terms and conditions governing the Ambassador and Royal Ambassador programs effective January 20, 2017.

InterContinental Ambassador T&Cs Update Effective January 20 2017

The updated T&Cs now include even more exceptions of suites where Ambassador and Royal Ambassador members cannot rely being upgraded. The upgrade and lounge access rules have been updates as well. [click to continue…]

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There have been reports about IHG Rewards Club account hacks over the past few years. Previously, one could keep trying different PIN combinations over mobile until one would work. Now account is frozen after set number of failed attempts.


IHG Rewards Club has most recently blamed account security for the changes made for award redemption process for stays in Greater China (read more here). [click to continue…]

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There appears to be a way to extend IHG Rewards Club Spire Elite membership that usually requires 75 nights or 15,000 base points by 12 months by buying Ambassador membership if you don’t already have it.


IHG Rewards Club runs two (or actually three if Kimpton’s Karma is included as well) partially separate programs: IHG Rewards Club for collecting points and elite status that applies to all other IHG hotels besides InterContinental that have their own guest recognition program called Ambassador. [click to continue…]

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InterContinental Ambassador program has quietly changed the terms and conditions governing the program effective September 1, 2016. The previous changes were initiated on October 12, 2015.


The list of excluded suites for Ambassador and Royal Ambassador members have significant expanded. The Club access is now officially a Royal Ambassador benefit in Asia Pacific (excluding Greater China), Middle East & Africa. [click to continue…]

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InterContinental Royal Ambassador is the highest status that applies for stays at InterContinental hotels. It is by invitation only and requires you first to purchase Ambassador status using cash or points.

IHG Rewards Club Royal Ambassador Renewal

The qualification criteria has fluctuated over the years and Royal Ambassador members for a long time were also able to refer a friend to the same status level. These referrals were discontinued a couple of years ago. InterContinental is moving to a revenue based criteria for Royal Ambassadors that I wrote about here. [click to continue…]

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My personal quest of getting InterContinental Royal Ambassador portfolio delivered after requalifying back in September 2015 is now finally over!

IHG Rewards Club Royal Ambassador Portfolio

IHG Rewards Club has had great difficulties getting the Ambassador and Royal Ambassador portfolios delivered (that I have extensively covered here on LoyaltyLobby) starting with having incorrect phone number printed on the back of the card (went to a sex chat line) to claiming issues with the company fulfilling the delivery and printing these. [click to continue…]