Ambassador

by John Ollila -
4 Comments

Here are five seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions March 21

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

by John Ollila -
7 Comments

Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions March 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

by John Ollila -
11 Comments

IHG Rewards Club “enhanced” without any public announcement the Ambassador Accelerator away (read more here) that paid 20,000 bonus points for every 15 paid nights for Ambassador program members.

IHG Rewards Club Royal Ambassador InterContinental Points Earning Enhancement

Then, the number of points earned for InterContinental stays changed from flat 2,000 points to the same schedule as with any other IHG brand (10 points per USD charged) read more here), This change was beneficial for most, but not for all. [click to continue…]

by John Ollila -
12 Comments

You would imagine that InterContinental hotels and Ambassador Service Center would have better things to do on their time than to monitor the minibar consumption of Royal Ambassador members.

InterContinental Royal Ambassador Minibar Benefit Email

One of the InterContinental Royal Ambassador members benefits is complimentary minibar beverages for personal in-room use during paid stay at an InterContinental hotel. [click to continue…]

by John Ollila -
25 Comments

A LoyaltyLobby reader who was staying at one of the InterContinental hotels in Asia and who is Ambassador program member emailed me a copy of a Happy Birthday card that he had been given at the checking in.

IHG Rewards Club Ambassador 10th Birthday Prize Promotion

InterContinental Ambassador program has turned 10 years (previous Intercontinental program was known as Six Continents Club) and to celebrate this milestone members are given these cards that come with IHG Rewards Club points. [click to continue…]

by John Ollila -
5 Comments

IHG Rewards Club Ambassador Accelerator was part of the Ambassador program and was paying 20,000 bonus points for every 15 paid InterContinental nights.

IHG Rewards Club Ambassador Bonus Email

IHG Rewards Club/Ambassador program has never communicated anything about the discontinuance of this bonus. You were only aware of it if you were following the “My Offers” section of the IHG Rewards Club, as the bonus ended/was extended several times, but it did come to an end on June 30, 2014. [click to continue…]

by John Ollila -
5 Comments

IHG Rewards Club revamped the number of points earned at InterContinental hotels outside of the Americans starting on July 1st, 2014, and supposedly discontinued the Ambassador accelerator bonus at the same time.

IHG Rewards Club Ambassador Accelerator

There has been no communication from IHG Rewards Club regarding the discontinuance of the Ambassador Accelerator that used to pay 20,000 bonus points for every 15 qualifying nights. [click to continue…]