american airlines

by -

150 passengers arriving on American Airlines from Mexico had a very speedy immigration process at New York JFK last Friday. None. They just left the airport without any checks after the flight was handled as a domestic arrival.

JFK AirportAfterwards passengers got tracked down by aggressive airline and customs officials blaming them for the mishap. [click to continue…]

by -

American Airlines has started to send out emails today to select AAdvantage members offering them to keep their Gold, Platinum or Executive Platinum status for cash.

American Airlines 2016 Status Buy Back

American Airlines here targets members that have not yet qualified for their current status for the 2016 membership year, but doesn’t take into account travel that the member may have already ticketed for between now and the new year. [click to continue…]

by -

American Airlines made an announcement yesterday regarding AAdvantage program changes that would take effect next year and you can read our take of them here.

American Airlines Award Chart Change March 22 2016 U

One of the changes is the Oneworld and partner airline award charts that will change on March 22, 2016. I have done side by side comparison between the current and the new charts. [click to continue…]

by -

American Airlines has now made official the changes to the AAdvantage program in 2016 that deal with earning elite status and awards miles, the number of miles you earn on partner airlines, and award chart change that takes effective.

American Airlines AAdvantage Changes 2016

The email that AA just sent out states: “We’re evolving to build a rewarding program for all members while giving our best customers access to our most exclusive benefits”. In reality, this means that the airline is cutting the number of award miles that most fliers earn from flight activity by 50% to 90% and jacking up the award prices on routes that are worth redeeming by 30% to 50% or more. [click to continue…]

by -

Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions & Comments

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

by -

Passengers were amazed yesterday when they saw what special passenger is going to have a seat (well, lay in front of the seat) in First Class on an American Airlines flight to Denver.

AA DogThe dog as it turned out was brought on board under the rules of Emotional Support Animals which allows passengers with a disability to be accompanied by their pets. [click to continue…]

by -

US Airways that started its operations as an airmail company back in 1939 will have its last flight tonight US1939 from San Francisco to Philadelphia.

American Airlines US Airways

Starting from tomorrow all the airport facilities should be under the American Airlines brand and hopefully the carefully planned transition from Shares (system US Airways used) to Sabre (reservation system that AA founded) goes well. [click to continue…]