american airlines

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American Airlines front line staff will don new uniforms effective today after wearing the same design for thirty years and three years after the merger with US Airways was completed.

aamerican-b767-copyEven though American merged with US Airways three years ago, their flight attendants still didn’t wear the same uniform, which is now a thing of the past. [click to continue…]

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A LoyaltyLobby reader from Europe sent me two screenshots that illustrate how the changes that took effect on August 1, 2016 (read more here) have affected the number of award miles earned for partner flights when credited to AAdvantage.

reader-comment-american-airlines-aadvantage-changes-lead-to-84-drop-in-redeemable-miles

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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Scott Kirby, former American Airlines president, who was told to “transition out” according to the WSJ, moved into a similar position at United Continental (why don’t they just drop that Continental part) on Monday, the same day he left AA.

WSJ American Airlines President Moves to United Continental

These lateral moves are quite rare (cannot remember one) among the US airlines now that the number of network carriers is down to just four (American, United, Delta and Southwest). [click to continue…]

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7 Comments

American AAdvantage is the only Frequent Flier Program in the U.S. that still uses a system of 500 mile based upgrade certificates that the airline either sells or gives away to their frequent fliers which supposedly never expire.

AA UG B737

All other carriers have switched to unlimited domestic upgrades for their Elite frequent fliers, American Airlines only offers these on flights of less than 500 miles distance and for their Executive Platinums. [click to continue…]

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American Airlines has yet another ‘certificate of excellence’ with the latest ATC Report (issued by the Department of Transportation) stating American as the airline with the most flight delays in the U.S.

AA OTPThe DOT issues this report monthly and it reflects not only the performance of airlines in terms of timely operations but also customer service and lapses thereof, taking consumer complaints into account. [click to continue…]

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American Airlines has been sending out targeted offers to instant Gold or Platinum status in their program for 3 month period + fast track offer to keep the status through January 2018.

American Airlines Complementary Gold or Platinum Status

American Airlines has previously had similar targeted offers throughout the years and they are very good way to lure fliers from other airlines (Delta, United and Southwest). [click to continue…]

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It’s Whine Wednesday and I want to bring up a matter that is one of my personal pet peeves when it comes to flying (especially in the U.S.) which is the poor handling of irregular operations such as long delays.

WW Irrops

Last Saturday I flew from Los Angeles to Las Vegas on American Airlines, a ride that is 50 minutes at best which ended up with a 5:20h delay because of missing flight attendants. [click to continue…]

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Everyone likes to get to his destination on time but we all would like to actually get there safely which might be in contrast to what American Airlines management has in mind, keeping schedule performance as first priority.

AAmerican B767

A recent memo of American’s COO set off alarm bells with the pilots union as they interpret it as ‘pilot pushing’ which might lead to compromising safety regulations if followed. [click to continue…]